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Marc

Invision Community Team
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Everything posted by Marc

  1. Indeed adding or removing a reaction will update someones reputation count.
  2. Check on background processes, and if that is then not the case, we will need some examples if possible
  3. There is no way in which to do this within the system at present unfortunately. You would need to get them to add themselves, or as you mentioned, log in as them to do so
  4. Thats not really something Im able to answer without knowing what on your page is stopping it from working, unfortunately.
  5. Check the support area in your admin CP, and if there are any issues with the database, it should correct them
  6. You would need to speak to the developers of that page in that case. Unfortunately, there is little we have control of on that end
  7. It is indeed. If you have any specific questions, you would be best to ask them in this forum
  8. We really could do with getting a slow query log running, as mentioned a couple of times above
  9. Do you have any caching running on that external page?
  10. We do not provide roadmaps as to what will come i the future, but I can say its not something in which is a feature for version 5.
  11. This is not something available at present. Its also worth noting, nothing is 100% accurate
  12. Indeed. Also check caching on your other sites side of things
  13. When you click the menu at the side of any block, you will see the ablility to use it externally. From there you can select whether or not to use the stying
  14. Indeed, this is just one of many reasons IP duplication can simply be valid
  15. You can deselect the option to inherit styles from the page in which it is placed. You would then want to style this yourself from your own page
  16. As mentioned above, this is something you need to speak to your host on.
  17. As mentioned, you would need to contact your mail provider. It may well be there is something that is in those specific emails that is being blocked, for example
  18. This is not something possible within the platform at present unfortunately.
  19. I would need the examples on your site on this, as Im unable to replicate this. I have 2 invoices in this case. Of course if I pay the upgrade one its upgraded, but if I pay the original one, it remains on the original terms
  20. The error is not specifically taking about permissions as you mention there. It just happens to be looking at those tables. Have you disabled all 3rd party items to test this?
  21. Is this a subscription product that is upgraded? or standard product with renewals?
  22. If you download a theme, then upload it ,it will be the same as copying it
  23. You would need to contact accounts for any account related items. Click on the contact form at the bottom and select accounts from the options provided. We can assist you at this point
  24. As mentioned by my colleague, try creating a new template set and testing that first of all
  25. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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