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Marc

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Everything posted by Marc

  1. Marc
    This is the part you need to check. If you have it saying no applications to upgrade, and you are not already on the latest release, you havent uploaded those to the correct place or that upload failed.
  2. Marc
    Just looking at the first one there, that topic is not yet archived. As my colleague pointed out there, its archiving in the background, so you will not see everything archive instantly. It will happen very gradually over time The topics that are archived actually say archived on them when viewed
  3. Marc
    I am unable to replicate this on my own instance here. Could you please confirm this is a new topic you have created after the upgrade? If so, I will need a link to that topic
  4. Marc
    Please could you confirm exactly what process you went through? Did you manually upload, or use the auto upgrader?
  5. Marc
    We do have our own theme here, but there is nothing specific to the size of the images there. As mentioned, we have a sidebar and descriptions on ours
  6. Marc
    There is nothing built in that would allow you to do this. Its something you would need a developer to achieve
  7. Marc
    Unfortunately there seems to be no other post at the bottom of that topic, unless the account you have provided on file cannot see that content, so I would need an example I can see and look through to advise on what has happened there. With regard suggestions, please feel free to post those up within the suggestions forum.
  8. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  9. Marc
    Glad to hear it 🙂
  10. Marc
    Glad to see the cause of the issue was found in any case there, Richard
  11. Marc
    Sorry to hear you are having issues there. It looks like you are seeing an old bug with the licence key notices based on the screenshot, so my first advise would be to upgrade your site straight away. If you are then still seeing issues, you would need to update your access details on file so we can take a look for you
  12. Marc
    You can switch off 2 factor authentication by creating a constants.php file with the following contents in it <?php define('DISABLE_MFA',True); Once you have got in, you can disable and enable whatever you want, and remove when done.
  13. Marc
    Got what you mean now.
  14. Marc
    Glad to hear that sorted the issue for you
  15. Marc
    As mentioned by terabyte there. It looks like the converter checkbox simply hasnt been checked when downloading
  16. Marc
    I feel you may have misunderstood there. We need to know who the example users are, and some example links, so we can take a look at the issue.
  17. Marc
    We are looking to patch some issues with calendar dates. Please keep your eye out for patches in the support area of your admin CP.
  18. Marc
    Thats a unique middle name! Glad to hear you are now upgraded
  19. Marc
    Ticket has been created. Please provide whatever information needed there
  20. Marc
    Thank you for sharing
  21. Marc
    Do you already have it set as using mb4 in your conf_global.php file? If so, thats likely why you are not seeing the option to convert to mb4
  22. Marc
    I've moved this to our Community Support area where other Invision Community owners will see it and help where they can. It does seem though this is genuinly clever spammers, and there isnt anything specifically wrong there.
  23. Marc
    It's less work than things going wrong. 😉
  24. Marc
    Please could you provide some examples, and we can then take a look for you?
  25. Marc
    Please could you let me know what browsers you are checking this on? I ask as when I check on your captcha @Afrodude I am seeing it no problem. The screenshot below is from your contact us page, but Im also seeing it on your pages too
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