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Marc

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Everything posted by Marc

  1. Marc
    Logged in as that member, I am actually seeing the secuirty and privacy section. Have you since resolved this? If you are still having the same issue, please provide an example user Im not sure why you would have the impression that this is the primary audience, as that isnt the case. Areas of the community are intentionally locked out in every way from a banned user. They would have to use the contact form to contact if they are banned
  2. Marc
    Have you increased the sensitivity in hCaptchas site itself? Also, do you have questions and answers in place? Unfortunately spam has indeed been somewhat of an issue lately
  3. Marc
    I have moved the topic to our developer connection forum, which is better placed for questions like these. 🙂
  4. Marc
    Sorry, please could you clarify here what you are trying to do?
  5. Marc
    Ive created a ticket on that for you, so we can get it looked into further
  6. Marc
    I can certainly assure you we do indeed consider what should be added 🙂
  7. Marc
    Thank you for letting us know 🙂
  8. Marc
    You have an old widget/block added to the page there that isnt compatible with the latest release
  9. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  10. Marc
    Could you please clarify what you have done already to set this up? There should be no need to add anything to the code, other than adding your google analytics code into the analytics section
  11. Marc
    Also ensure you have no other blocks on your site calling out, or calls in to index.php?app=core&module=marketplace&controller=onboard
  12. Marc
    Provided you have everything, you shouldnt really need to get it up and running. You should be able to so the former there.
  13. Marc
    That would indeed seem to be the case. Doesnt seem to be everyone though, which is odd. But then thats why the devs handle the devvy things
  14. Marc
    I realise you would like this resolving, and we are aware of it. Just thought I would let you know, as noticed you posted it a few times
  15. Marc
    I have created a ticket on this, so we can take a closer look at the issue
  16. Marc
    You would need to add these to the suggestions area, if you wish to see changes to those
  17. Marc
    What version of PHP are you using there? And could you please give me a link to that topic?
  18. Marc
    It would if you could, yes
  19. Marc
    It depends on when we are ready, to be honest
  20. Marc
    I have created a ticket on this for you, so we can take a closer look
  21. Marc
    We would not add the facility to downgrade. If you are concerned about there being possible bugs in a release, you could always wait a few days to see the feedback from others on any issues, just as a suggestion.
  22. Marc
    Have you applied all the latest patches? (there have been more than one) on your site? I ask as I cannot replicate this on my own instance
  23. Marc
    Could you please contact the member and ask if there were any issues on signup?
  24. Marc
    Please post that in a separate topic if you would like assistance there, so as to not get this mixed with the twitter issue 🙂
  25. Marc
    No problem. Get back to us when you have that information
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