Dave MacDonald

YAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

How soon is "shortly" ☹️

Yeah I totally get that problems arise and all but it’s the lack of communication that has killed us here. Hopefully we are back up and running soon. Cheers for reaching out though, appreciate it! Thank you, all I’m after is some communication!

13 hours we've been down now and counting. Not a single response, no acknowledgement, just total and utter silence.

Our cloud hosted community has now been offline for 12 hours and not a single message from Invision support to say why or to acknowledge the many messages and emails we have submitted. This is the service level $300 a month gets you!

Another hour passes. Zero response. Site still down.

Still no response to any emails or posts in here and no other way of contacting support? This is really frustrating and is hurting our business. Someone, anyone, PLEASE let me know why our community is offline.

Our community has now been offline for 10 hours and nobody has reached out to me to explain why? I’d be very grateful if someone could respond asap and let me know what’s happening.

Thanks Jim, I note our community has now gone offline? Hopefully back soon? Appreciate your support.

Hi guys, we had a load of trouble applying the 4.25 upgrade on our cloud community today. It did eventually complete but the site has been incredibly slow ever since. I see big spikes in traffic on the status page so maybe not just us?