Marc
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Everything posted by Marc
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IP.Board v3.3.4 Upgrade to IP v4.x
Marc replied to Phil A's topic in Classic self-hosted technical help
If you are having issues, it may be best to employ someone to do this migration on your behalf. There are quite a few people out there offering this service in the providers area, if thats something you are interested in https://invisioncommunity.com/third-party/providers/ -
This would be looked at once a developer has chance to go through. As mentioned a few times there, the route should be through the developer of that application, and if they have specific bugs they should report those. The way we are doing this at present is the slower route unfortunately
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I have moved this for you 🙂 I would ask, have you told your users they could simply sign up to the RSS feed?
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Migrate to Cloud & Maintain Self-hosted License?
Marc replied to Robert Angle's topic in General Questions
If you are referring to just redirecting the other 2 URLs to your site on our hosting, then thats something you would of course do on your end -
There has been a ticket created for you on this so we can take a closer look at what is going on. However the latter one of those 2 would be an issue with tapatalk, rather than ourselves. It looks like an issue with mb4 conversion. Someone will be in contact as soon as possible
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Forum stopped sending emails again and Repeated log entries error
Marc replied to CrashPush's topic in Technical Problems
Have you since resolved this issue? Im not seeing any issues at this point, and test emails send out with no problem at all. -
There is no export of these in order to move elsewhere, for backup or otherwise
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Upgrade Failed - Community Currently Dead
Marc replied to Robert Angle's topic in Classic self-hosted technical help
No problem. I got it there 🙂- 1 reply
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can't get into my admin section (control panel)
Marc replied to Stan Jensen's topic in Technical Problems
Glad to hear this has resolved your issue 🙂 -
Can't create new post after update SyntaxError
Marc replied to Marcin Moszyk's topic in Technical Problems
Please switch to PHP 8.1 maximum. We have not yet confirmed compatibility with that PHP version -
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Looking at your database there, it appears that table is the only one in your database which is not INNODB. Please change that and check again. If that's still then an issue (I suspect it may be) let us know and we can get this looked into further.
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Glad to hear it 🙂
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The most common cause here is that people are actually clicking multiple times to create the post. Are you seeing any lag when posting at all? Have you disabled 3rd party items for a while to get your users to test?
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We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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data-embed-src iIFrame Blank Loading After 4.7.10 Update
Marc replied to The Britain's topic in Technical Problems
Please update to 4.7.11.1 to make sure you have the latest bug fixes, and then try again. If you are then still having issues, test with all 3rd party items disabled, on a default unaltered theme -
Issues enabling push notifications (self-hosted, Linux)
Marc replied to rubiksw's topic in Technical Problems
Sorry, please could you clarify, is this 2 separate areas you are referring to? -
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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I believe this is what you will be looking for
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Im not sure what you mean in terms of best use. You can use * as a wildcard character. By default the platform uses "Any" for what words to use. You can change that to "All" within advanced search
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We are aware of some issues with Twitter at present. Keep an eye on our guides for any updates to those. I have it on my list to take a look at. We do not however link with v2 at all currently. Only v1
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Tasks Get Reset Upon Upgrading
Marc replied to Chris Anderson's topic in Classic self-hosted technical help
There arent really any tasks within the invision platform that would be cause problems by being run early in that way. If they have been reset, it will indeed be for good reason. If there are 3rd party items that should be run on specific days only, then there really should be code to allow for that within the item -
I would just upload fresh of those files from your client area. If they then are marked again, it would seem you are getting false positives, so would need to whitelist those
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Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
