Marc
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Everything posted by Marc
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One is the actual version ID used for versioning the file. The other is the visual version shown to the user. The former is what would be used to determine by the system whether or not its an update. You may, for example, upload something, quickly realise there is an issue. First one Version 1.0.1 Version ID 1001 Second one Version 1.0.1 Version ID 1002 The system knows its updated
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Please let us know if you do find a bug of course 😄
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Are you referring to the title on the page, or title in the browser there?
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The most likely cause of this is the compression being used. Check in System>Files>Image Settings
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[Pages] Custom field of number type is not getting ordered properly
Marc replied to PatrickRQ's topic in Technical Problems
Sorry, Im a little confused as to what you mean there. Both of those are sorted correctly as the first is correctly sorted as text (as thats the type you are using), and the latter as a number -
You should also contact your hosting company for advice on how better to protect files on their network
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Im not sure what you mean here. If your server is defining something incorrectly, you would need to speak to the people who manage your server
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Ive added a bug report for this
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Glad to hear you have what you need 🙂
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I would need an example member to take a look at. If you can provide this, I can certainly take a look to see why they are being caught up by spam filters
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Just resave the page permission. It really shouldnt happen though to be honest
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Issue with the pages permissions not having saved for some reason. Fixed 🙂
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While I havent seen this using grammarly personally, I would indeed ask the users in question to disable any extentions they are using on their browser and test Does indeed sound a good way to go, however Ive been unable to replicate the issue myself in order to debug I have tagged our developers to see if there are any other suggestions we can make on this
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White screen on completing background tasks
Marc replied to Dean_'s topic in Classic self-hosted technical help
Glad to hear you found the problem there -
Sorry, David. It seems your last message there was missed, so it hadnt been picked back up on. I will take a look at this today for you. In the meantime, please let me know if you have any browser plugins running there
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Do I need to change my Google Analytics code snippet from UA to GA4 ?
Marc replied to David N.'s topic in General Questions
I believe it will actually work with either at present. This is not to say they wont force onto the new one once they remove GA3 however. -
There have been answers on your tickets there. I see you are waiting for an answer on of those as a follow up question. It can take a couple of days for some queries to be responded to. Please bear with us.
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Cookies page isn't accessible when account is validating
Marc replied to Colonel_mortis's topic in Technical Problems
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release. -
If you go to "Pages>Content>Databases" and look at the side of the database name, it will tell you if its already on a page. As (I think) opentype is suggesting there, its likely you already have it attached to a page. If so, it would not allow you to select it, as it can be selected as the database on one page only
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Problems with the retained field.
Marc replied to Hezeber's topic in Classic self-hosted technical help
I have created a ticket on this for you. If you havent already, please ensure all access details are up to date on file, and someone will be in contact as soon as possible- 1 reply
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Please use tracert to that URL as mentioned by my colleague. That will give you a clearer indication of where exactly its stopping
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We are not able to share exactly what is coming in future releases as of yet. However, if its currently present on subscriptions it will still be there. The only thing going is physical items. So sizes of items and shipping.
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It would be once they go over 400 days not logged in, if that is what you have selected
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Please could you clarify here. Are these what has been amended, or the files you replaced them with? Are you checking if the files have actually been changed?
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Is this always the same users?
