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Marc

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Everything posted by Marc

  1. Marc
    Ive not seen any issues myself and use this daily, but I will certainly bring it up internally if you are seeing that. Thank you for letting us know.
  2. Marc

    Movies

    Marc replied to Adriano Faria's topic in Marketplace

    These can only be not linked if they were updated or installed outside the marketplace at some point. This would need to be corrected in the database. On the previous one, this was only done by myself as it was a cloud hosted product. In this case, the item is self hosted
  3. Marc
    You would click on "Start new topic". The poll is inside there
  4. Marc
    I cant think of any other way you would really be able to do it, unfortunately. Could you let me know the use case? I ask as sometimes it can be helpful to get other perspectives on what you are trying to solve as a whole
  5. Marc
    Please could you let me know who you are logged in as, so I can take a look?
  6. Marc
    They would always show that option, yes. You cant unhide, as the post is not hidden. But you can hide the topic, select a few posts and hide them, then unhide the topic and those posts will remain hidden
  7. Marc
    Could you please confirm if you have tested this on a default theme, with all 3rd party items disabled? If so, please let us know what browser and operating system you are using (also ensure you arent using any browser plugins when testing)
  8. Marc
    Please test this on the latest release, on a default unaltered theme. I am unable to reproduce this on my test instance
  9. Marc
    This is really something you would need to report to the ad provider. If ad code is added and is then breaking anchors, I would almost be tempted to say even to report this as a bug in the browser, to be honest. The reality is, an anchor is simply a location in which the page is told to go to when that anchor point is added to the URL. So if its not doing so, the browser ultimately is what is supposed to do this
  10. Marc
    As you have a white page entirely there, you need to check your server error logs as mentioned above. With regard support, you are in support here.
  11. Marc
    Im not able to replicate this, unfortunately. I use my iphone all the time to look at that very stream, and cant say I have ever seen this. It actually looks like its stopped loading
  12. Marc
    A ticket was created on this for you. Someone will be in contact as soon as possible
  13. Marc
    I have created a ticket for you on this, so we can take a closer look
  14. Marc
    Coupons are items you can add for your users to give them discounts. Please let us know which site this refers to
  15. Marc
    Are you using coupons at all?
  16. Marc
    I have created a ticket on this for you, as we will need to look further into what is causing these to show
  17. Marc
    I have created a ticket for you on this, so we can take a closer look
  18. Marc
    If there are items which the patch does not correct, please could you provide access? I can then get someone to take a look at this
  19. Marc
    It does indeed. You are on quite an older version there too. You would need to update to the latest release of the platform first of all, and test on a default unaltered language pack
  20. Marc
    Please could you let me know which coupon, and when this was attempted?
  21. Marc
    Honestly not sure what it is you are doing there, but you shouldnt be taking a script from the auto upgrader to upgrade. You should be uploading files and running the upgrade from /admin/upgrade if needed
  22. Marc
    There is no such shortcut at present unfortunately. I have moved this to the feedback area for you
  23. Marc
    Please provide the user ID, I can then take a look from there
  24. Marc
    Im not sure what you mean here. You would need to explain further what you are trying to achieve if you believe that will not work for what you are doing.
  25. Marc
    Yes, that would be normal
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