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Marc

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Everything posted by Marc

  1. Marc
    Google analytic and google ads are 2 different things
  2. Marc
    If one of you can provide an example, I can certainly then take a look
  3. Marc
    Feel free to PM me if you feel its something sensitive.
  4. Marc
    Ah, the area was redesigned at that point, so that's a possibility. At present, you would need customisation in order to change this unfortunately
  5. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  6. Marc
    Not sure this has ever been any different on that page to be honest
  7. Marc
    I have created a ticket on this for you, so we can take a closer look
  8. Marc
    As mentioned by my colleague just after that point, it seems it may well be a bug
  9. Marc
    There is no way in which to change this action, no
  10. Marc
    You cannot update this directly in the database. You need to perform a password reset. You would do this on the front end in the same way as any other user. So visiting the login form and selecting that you have forgotten your password. You will then be able to reset it.
  11. Marc
    This is a hosting thing, rather than a software thing. You mentioned you have restored from a backup, but it seems you have not fully restored
  12. Marc
    I would certainly agree here. If you are unsure on how to find where your site is even installed, cloud may well be a better option for you. That way you never have to think about these things.
  13. Marc
    Ive created a ticket on this for you, so we can take a closer look
  14. Marc
    Please provide an example I can take a look at
  15. Marc
    ^ this is probably the most valid point here. If you are getting that error, you have not restored both files and database to their previous state, as the software is looking for things that simply dont exist in that version.
  16. Marc
    You would need to ask your hosting company where the directory is for your site. This is not something we are able to answer, as we dont host your site. You are correct in that you need to be on PHP 8, and that it will take your site down when you move. What you need to do is Switch off your site Create a full backup of your site Switch to PHP 8 (yes, your site will be unoperable at that point) Run the requirement checker to ensure things check out Upload a fresh set of files from your client area Run the upgrader from /admin/upgrade This does not take into account any 3rd party items you have, and you should ensure those are going to be compatible with the latest release before you proceed.
  17. Marc
    Please feel free to post this within our feedback area for consideration in the future 🙂
  18. Marc
    There is nothing within the core platform that will allow this
  19. Marc
    No problem at all.
  20. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  21. Marc
    Try emptying the datastore folder. When I say disable, I mean go to System>Site Features>Application and click on the "Enabled" button for one of the applications, which will disable it. Then click to enable it again
  22. Marc
    There would be no way in which to restore a website from what you have there. It looks like you have just scraped the front end, and therefore only got the HTML. You would need the database and files in order to restore
  23. Marc
    Please send me over that screenshot so I can take a look. Just to make you aware, these forums are worked through, and there really is no need to be tagging Matt on everything. 🙂
  24. Marc
    Please bear in mind that while we welcome feedback, this does not necessarily mean it will always be added. While we wish we could be everything to everyone, unfortunately, that's not always going to be the case. Also when it is something we decide to add, it will be within our plans for release cycles. I understand its something you would like and would like right away, again this won't always be the case. It is worth adding also, you are making some large assumptions there on the release cycle of version 5 🙂 We have an ambitious goal for v5s release that won’t be years into the future and maybe sooner than you expect.
  25. Marc
    Well the design will have changed, so yes. The reality is, there isnt actually a bug there. Its simply how its designed at present. They fit within the same bounds, its just that one has a profile picture showing and one doesn't.
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