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Marc

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Everything posted by Marc

  1. Marc
    That is mysql configuration. You would need to contact your hosting company on this
  2. Marc
    Have you first of all looked at the block manager to ensure the database is actually on the page? The most likely scenario is that someone has unintentionally removed the block
  3. Marc
    Please disable 3rd party items and test this again first of all. I see there are 2 loaded at the point those errors occurred
  4. Marc
    Im not sure what we can really add here unfortunately. We are getting 403 when sending requests to your server, so it will not work. You mention logging in, but this also needs to be able to connect back and forth from that location.
  5. Marc
    You would need to contact your hosting company to ask that question. Usually you can just repair these with tools like phpmyadmin, but I would contact your host if you are unsure
  6. Marc
    Sorry, I should say recommendation. However these are still hosting related items, not software
  7. Marc
    This issue has been resolved in the latest 4.7.11.1 release. Please upgrade your site to resolve this, and let us know if you have any further issues
  8. Marc
    This issue has been resolved in the latest 4.7.11.1 release. Please upgrade your site to resolve this, and let us know if you have any further issues
  9. Marc
    This issue has been resolved in the latest 4.7.11.1 release. Please upgrade your site to resolve this, and let us know if you have any further issues
  10. Marc
    This issue has been resolved in the latest 4.7.11.1 release. Please upgrade your site to resolve this, and let us know if you have any further issues
  11. Marc
    This issue has been resolved in the latest 4.7.11.1 release. Please upgrade your site to resolve this, and let us know if you have any further issues
  12. Marc
    This issue has been resolved in the latest 4.7.11.1 release. Please upgrade your site to resolve this, and let us know if you have any further issues
  13. Marc
    This issue has been resolved in the latest 4.7.11.1 release. Please upgrade your site to resolve this, and let us know if you have any further issues
  14. Marc
    This issue has been resolved in the latest 4.7.11.1 release. Please upgrade your site to resolve this, and let us know if you have any further issues
  15. Marc
    This issue has been resolved in the latest 4.7.11.1 release. Please upgrade your site to resolve this, and let us know if you have any further issues
  16. Marc
    This should be resolved in the latest release. If you are still seeing issues, please upgrade.
  17. Marc
    This one was resolved in the final release 🙂
  18. Marc
    There has been a new release just gone out which should resolve this, if you want to test
  19. Marc
    Please update to the latest release, which should resolve the issue you are having there
  20. Marc
    Its not data, but rather indexes. If you are unsure on how to do that, you will require assistance on your database. That is a workaround for the issue you are having there
  21. Marc
    You could attempt removing the indexes for that table, and then changing the table type. Note, this is not something supported, but something that will likely work as the indexes would be readded by the support tool if missing. You should take a full backup first and foremost There isn't much I can really offer in terms of advise on your hosting companies capabilities. We insist on it because its what the software requires to function in its proper manner
  22. Marc
    There is no way in which to do any of those, unfortunately. If you have a large site, it will take some time. It shouldn't really be affecting performance on your site, however, as they are run the background. If they are, your MySQL instance is likely allowing too much resource to individual queries, would be my guess.
  23. Marc
    I'm not sure on what else I can add here, unfortunately. If your hosting company is unable to fulfil the requirements you need for your site, I would advise on looking for new hosting.
  24. Marc
    This is not something that is possible at present, but we are looking into
  25. Marc
    Thats not something we would add in the software no. It's a hosting related function. You would need to contact your hosting company again if you are unable to change table type unfortunately.
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