Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,127 topics in this forum
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- 1 follower
- 5 replies
- 213 views
Hi, In our community we have different groups of people set up to be able to edit groups via the Admin CP (as expected). It has been noticed for a while that even when somebody with permission to give a certain tag does so, if the person they're editing has a role that they can't assign it will remove it. I.e. An Admin edits another Admin to add a role that they both can add, it will remove their Admin role... it appears that the software basically removes all the roles and then re-assigns with the edits. Is this intended behaviour or is this a bug that's gone un-noticed?? Just a bit of a pain as myself and my team as website management are the only ones …
Last reply by Jim M, -
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- 1 follower
- 4 replies
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Hello, I often encounter the problem 1 time per day on the index of the page which displays: [code]SELECT forums_topics.*, author.*, last_commenter.*, core_tags_cache.tag_cache_text FROM `forums_topics` LEFT JOIN `forums_forums` ON forums_topics.forum_id=forums_forums.id LEFT JOIN `core_tags_cache` ON tag_cache_key=MD5(CONCAT('forums;forums; ',forums_topics.tid)) LEFT JOIN `core_members` AS `author` ON author.member_id = forums_topics.starter_id LEFT JOIN `core_members` AS `last_commenter` ON last_commenter.member_id = forums_topics.last_poster_id WHERE forums_forums.club_id IS NULL AND forums_forums. min_posts_view<=39699 AND forums_topics.approved < 2 AND for…
Last reply by kazad63, -
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I had a member not able to enter or reset their 2FA for account verification. A private message was popping up with its element overlapping the verification window, see image below. I was able to use uBlock's element zapper to remove it. This enabled entering in the answer to their 2FA question. Possibly a bug? Ted.
Last reply by Jim M, -
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- 11 followers
- 166 replies
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Hello (This is a community guide on how to setup Wasabi and Cloudflare, as a significantly cheaper replacement for Amazon S3 and Cloudfront. The author has no affiliate arrangement with any of the companies listed in the guide and offers the guide as a free community resource. You should consult with your hosting provider and / or server administrator before proceeding with the guide.) BACKGROUND: Invision Communities contain rich content, from forum attachments to gallery images to download files. These resources add up over time. Here are real examples of communities that I provide server administration for: - Website A: 400 GB of total stor…
Last reply by CheersnGears, -
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- 2 followers
- 7 replies
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Hi, I'm not sure what's going on with my registration. On the registration form, the Security check is showing a blank area. Users are being blocked from creating a new account, even after entering the Q&A challenge questions and other required fields. After you attempt to register: I've self-audited the hCaptcha security sitekey and secret, they look fine. Please advise
Last reply by Joel R, -
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- 1 follower
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Hi All Have a problem where downloads and screenshots arnt working. If you select a pdf for download the file is downloaded but is 0b. I wonder if its a location thing?
Last reply by Jim M, -
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- 1 follower
- 1 reply
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I'm updating all of my various sites today in anticipation of moving to a new server which only has PHP 8.x. I've not had a problem with my main site, which was IC 4.5.x or 4.6.x. All I had to do was start the upgrade, get an error pointing out that the PHP version (then 7.4) was too low. I changed the version on the server and restarted the upgrade. I'm caught in a trap with one of my sites, though, which is on 4.4.6. When I start the upgrade I get the anticipated message informing me about the incorrect version, although this takes a different form from earlier: it's an error message telling me that I need to increase the PHP version. The problem occurs when I…
Last reply by Nathan Explosion, -
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- 2 followers
- 9 replies
- 251 views
We have just updated our community but the server give we back an error (please take a look on the attachment), we need help to fix this issue. Many thanks
Last reply by Marc Stridgen, -
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- 2 followers
- 4 replies
- 117 views
Hi, I don't know why from these days the email notifications are sent repeatedly.... Exactly same notification...
Last reply by Marc Stridgen, -
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- 2 followers
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Many of my forum users have had issues where the reply-text-box has no text input area, only the opportunity to add an attachment. This has happened to me also. Doesn't seem to matter if the person wanting to reply to a topic is using a phone, tablet, laptop or desktop, or which browser he/she is using (I've had reports of various Chrome iterations, Opera, and Android mobile browsers being affected.) Clearing the system cache from ACP works temporarily. As does having the user clear browsing data/cookies through whichever browser they're using. But it seems like the issue soon re-appears in as little as a few minutes or as much as several days later. Some of my users…
Last reply by Marc Stridgen, -
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- 2 followers
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Hi, after several times checking if there any configuration missed...but not thing found. The problem is, no one of moderators of Moderator Group can use the Saved Action, moderators just can not see that Saved Actions...
Last reply by kmk, -
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- 2 followers
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I have a single member getting the Your account does not require validation Error code: 2S129/4 message and member is going direct to forum not an email link and has been a member since 2014. I have also tried logging in as him and get the same message. Running 4.7.2.1 version and please don't tell me to upgrade to latest version as I am not interested in doing that as I have had no problems with any other member with this issue to date. I can provide member login info to IPS support staff in a PM if needed. Thanks
Last reply by Marc Stridgen, -
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- 3 followers
- 61 replies
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Hello, My forum crashes every few minutes, When the site recovers, this is the system logs I see; is it the root cause or a symptom? Error: Call to undefined method IPS\forums\Forum::hasMarkers() in /var/www/html/uploads/template_21_ad9ae6e9ced8695954ac11f917afdfac_global.php:822 Stack trace: #0 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_forums_front_global->row() #1 /var/www/html/uploads/template_21_5dcd644fedb7516dcd3c1dda884f4dcc_widgets.php(1499): IPS\Theme\_SandboxedTemplate->__call() #2 /var/www/html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_forums_front_widgets->topicFeed() #3 /var/www…
Last reply by Adlago, -
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- 3 followers
- 5 replies
- 286 views
Hi. I noticed that static pages do not contain the caononical tag. I mean the pages: /guidelines/ /cookies/ /privacy/ /events/ Additionally, there is no friendly redirection for the calendar: https://invisioncommunity.com/index.php?app=calendar
Last reply by Jim M, -
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- 2 followers
- 20 replies
- 400 views
Hi, after change club owner from admin and save it, it appear A configuration or server error has occurred
Last reply by Marc Stridgen, -
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- 1 follower
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Hi, Let me preface by saying I realize this is outside the scope of normal support (hence posting in this forum) and any pointers/suggestions would be in "at your own risk" territory. Am also aware that any file and/or DB suggested changes can cause issues and a more careful/time consuming approach in terms of future upgrades, but that is more than acceptable if it means a faster/better experience for our users. To make a long story short (as I'm sure overall this post will be anything but) we're having performance related issues that mostly stem from having 15k+ forums and was hoping someone would have any pointers, specifically when it comes to improving query…
Last reply by Marc Stridgen, -
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- 3 followers
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- 442 views
Hello everyone, I'm encountering a significant issue with my forum's performance, particularly under high load conditions. Whenever there's a rapid refresh (F5 spam) on the forum, the CPU usage spikes to over 75%, which is quite concerning. This vulnerability makes the forum prone to slowdowns during attacks or heavy traffic. I've been trying to implement Redis caching for the forum to mitigate this. However, I need help with the setup process due to a lack of comprehensive documentation on this integration. I'm using the Plesk Obsidian panel and have successfully installed Redis, but I need help making the right connections. I'm currently facing an error that I…
Last reply by AlexWebsites, -
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- 1 follower
- 4 replies
- 212 views
Not related to IPS and just throwing this out there to see if anyone has suggestions on how to troubleshoot. My server went down last night and I only found my sites were all offline in the morning. Fast forward and I can't get mysql server to restart. I can get it to restart if I add to /etc/my.cnf innodb_force_recovery = 2 Error log gives a couple of warnings but only one error 2024-03-30T21:08:57.164248Z 0 [ERROR] [MY-013183] [InnoDB] Assertion failure: trx0types.h:541:m_rsegs_n < 2 thread 139670608385792 Ideas on troubleshooting? Error log doesn't give me any corrupt database or files.. I was going to start dropping tables but thinking maybe t…
Last reply by AlexWebsites, -
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- 1 follower
- 3 replies
- 111 views
Hi, this indexing alert was displaying from today, firt time to appear this problem
Last reply by Jim M, -
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Hi, I noticed a warning in the console on the search page.
Last reply by Jim M, -
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- 2 followers
- 6 replies
- 211 views
Hi guys, how are you? I'm installing the forum and I'm encountering the following error: It's something on my host, correct? How do I guide the company to release the installation?
Last reply by Marc Stridgen, -
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- 1 reply
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Hi. When I try to share a thread on X, the following message is displayed: System: Android 13 I'm anticipating the question. Yes, I am logged in to X.
Last reply by Jim M, -
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- 3 followers
- 5 replies
- 242 views
Hello! I've been with invision for years and i have an issue that I'm not sure how to go about. I have 121k members, and over 3 million posts on my website. A lot of posts on my site have HTTP links from members posting links years ago or members having http links in their signature from years ago. My question is, how do I change all the links on every post to HTTPS without having to go through every single post and member one by one? Is there a way? My website itself is using HTTPS, but that doesn't change the links that have been posted over the years. I ask this because it deranks both my site and and others when it comes to SEO. Any help…
Last reply by Randy Calvert, -
Steps to reproduce: Select post in topic with a checkbox for multimoderation With post selected, click the ellipsis and delete this post from there The multimoderation action bar on the bottom of the page still shows that there is one post selected
Last reply by Jim M, -
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- 1 reply
- 137 views
Hello, I've recently noticed an error in my community. As we know, when adding a post in a thread, there's a smooth animation that plays. I've observed that if I create my own topic, this animation appears correctly, but when I reply in a topic created by someone else or an older one, this post-adding animation (the smooth transition) does not appear. Could this issue be related to using Cloudflare? How can I fix this error? Thank you for your help.
Last reply by Jim M, -
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