Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,378 topics in this forum
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- 6 replies
- 183 views
Hello, I installed an SSL cert today but still getting the error below. Please advise.
Last reply by DrinkSmokeGolf, -
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- 2 replies
- 157 views
Hello. Today I was updating the installation to version 4.7.18, but when I finished the update, when accessing the site I get the error : “An error has occurred (Error 500). We are sorry, but a temporary technical error has occurred which means that we are unable to display this site at this time. You can try again by clicking the button below, or try again later.” I modified constants.php and enabled recovery mode. I was able to access the site, but when I deactivated recovery mode, the error reappeared. I checked the php error log, and I see this error: thrown in /home/talentaaurea/public_html/system/Db/Db/Db.php on line 638 #5 {main} #4…
Last reply by Verto, -
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- 1 reply
- 147 views
I believe that the "Top Downloads" plugin is an Invision first party plugin, correct? I've noticed that any page that has the "Top Downloads" plugin/block causes the page to load very slow. I have it limited to 5 files, but still loads very slow. My users love the plugin... Is there anything that could speed up the loading of this plugin?
Last reply by Jim M, -
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- 1 reply
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ErrorException: template_store_missing (0) #0 /home/rspstopl/public_html/system/Theme/Theme.php(4620) : eval()'d code(24): IPS\_Theme->getTemplate('drawncodes', 'core', 'front') #1 /home/rspstopl/public_html/applications/cms/sources/Blocks/Block.php(310): IPS\Theme\class_content_template_for_block_37->run(Array, '...', NULL) #2 /home/rspstopl/public_html/system/Widget/Widget.php(234): IPS\cms\Blocks\_Block->getTemplate(Array, '...', NULL) #3 /home/rspstopl/public_html/system/Content/Widget.php(522): IPS\_Widget->output(Array, '...') #4 /home/rspstopl/public_html/applications/cms/sources/Blocks/Block.php(242): IPS\Content\_Widget->render() #5 /home/rspstopl/…
Last reply by Jim M, -
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- 2 followers
- 3 replies
- 227 views
Hello, We are encountering an error with the Achievement Rules template in our Invision Community setup. The error message displayed is: [[Template core/admin/achievements/rulesListRows is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] This issue randomly started today, and we are unsure what triggered it. We've attempted basic troubleshooting, including disabling applications, but the problem persists. I reviewed the System Log and found the following backtrace info (removed the backtrace URL): #0 [Removed]/system/Application/Application.php(236): IPS\Patterns\_Acti…
Last reply by Marc, -
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- 4 followers
- 10 replies
- 616 views
Hello ! 🙂 When I turn to fluid mode on my board, it takes several seconds to load the topics list... Is it because there are many pages ? Is there a solution to speed this ? Thank you 🙂
Last reply by Marc, -
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- 1 follower
- 1 reply
- 201 views
After creating a forum, when entering the created conversation, error 500 is displayed on all pages Please help me solve the problem
Last reply by Marc, -
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- 2 followers
- 1 reply
- 149 views
Recently Set up on to our new server, it's relatively decent spec 2x intel xeon 5318Y w/ 256GB ram on cpanel/WHM. Have around 5 busyish forums and 10 not so busy. But nothing majorly busy. Probably 150 posts a day per forum. Also all back ups are done at 3am as well. It seems that at certain times of the day (not fixed times) the sever goes from being spritely to slow for 2 of the busiest forums only. The other sites are still accessible and still reasonably fast to access. When this happens I sit back and try and look through the processes in WHM and when i check the Show database processes, then these seem to have built up a longer list of processes and I do n…
Last reply by media, -
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- 1 follower
- 13 replies
- 352 views
Can someone help me upgrade my older ipb version to latest version? I tried all ways to upgrade, including manual sql update but the files/sql are not compatible between v4.5.4.2 and latest version. I need a developer help, i can pay for support. Is there a way to contact you directly here? admin/upgrade doesnt work, it says There are no applications available to upgrade I tried the ?app=core&module=system&controller=upgrade as well but it says: There are some problems with your database which need to be fixed before you can start the upgrade. If i click on "Fix automatically" or "Check again" it will tell me "Sorry, we could not find th…
Last reply by teraßyte, -
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- 2 followers
- 6 replies
- 174 views
Hi, I upgraded from 4.6.7 to 4.7.18 (latest). I see in the logs the following errors: 1. Error (1051) Unknown table 'schrysan_sffgr42.ibf_core_members_features_seen': dropTable ["core_members_features_seen"] 2. Error (1054) Unknown column 'chart_timescale' in 'ibf_core_saved_charts': changeColumn ["core_saved_charts","chart_timescale",{"name":"chart_timescale","type":"ENUM","length":null,"decimals":null,"values":["hourly","daily","weekly","monthly","none"],"allow_null":true,"default":null,"comment":"","unsigned":false,"auto_increment":false}] 3. OutOfRangeException: (0) #0 /home/XXX/public_html/community/applications/core/modules/admin/clu…
Last reply by Marc, -
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- 2 followers
- 1 reply
- 123 views
I want to disable status updates. How do I do this? I see that at the top menu bar at the Create button Status option is never removed. How do I do that?
Last reply by Marc, -
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- 1 follower
- 1 reply
- 133 views
Beginning yesterday we began receiving the error: [[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] However when attempting to navigate to our AdminCP page we also receive the same error and cannot attempt to restore the default theme. How do we get to AdminCP without a theme?
Last reply by Marc, -
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- 4 replies
- 194 views
Hello, Is there way to export a list of all members who have been flagged as spammers? Unless I am missing something the member list export filters seem to be missing the key option. Thanks
Last reply by abobader, -
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- 3 followers
- 6 replies
- 358 views
Hello For non-classic license owners will upgrade to v5 when final version is out or need to change to Classic version?
Last reply by Marc, -
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- 2 followers
- 14 replies
- 299 views
Hi, What kind of module is needed to send mails using PHP? I see: A test email could not be sent. Check the settings entered are correct or contact your hosting or SMTP provider for more information. preg_replace(): Passing null to parameter #2 ($replacement) of type array|string is deprecated I'm not able to use it like this. I'm the server owner. I'm using latest version (up-to-date), only one extension for topic thumbnails. In the support section - I see 0 issues (also 0 recommendations). My server is using Apache and PHP 8.1.30 currently. Maybe I'm missing some PHP module for that?
Last reply by adekk, -
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- 3 followers
- 2 replies
- 117 views
Bonjour Depuis quelques semaines, je n'arrive plus à me aller sur le forum que je gère depuis chez moi depuis n'importe quel appareil (ordi, tablette, téléphone etc). Les navigateurs quel qu'ils soient me mettent : Ce site est inaccessible forum.evasionmoto34.com a mis trop de temps à répondre. Voici quelques conseils : Vérifier la connexion Vérifier le proxy et le pare-feu ERR_CONNECTION_TIMED_OUT J'ai une freebox et il est hébergé chez OVH Est il possible qu'IPB ai bloqué mon adresse IP ? Je précise…
Last reply by Pescao6, -
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- 2 followers
- 12 replies
- 309 views
Hi all, Due to the EOL of CentOS, I am moving to a Ubuntu install. There may be some differences between the two platforms causing my issues. I use Plesk as a control panel for the server. I migrated one of my forums but it doesn't seem to work on the new system (after the data was migrated). Does anyone here have experience moving a site like this? Here's the error I get when accessing the site. I am using PHP 8.3.1.2. Also see the details from the ips4.php tool. It also doesn't look like my previous (CentOS) server had a constants.php file in the root. Help is appreciated. Thank you!
Last reply by Mike Gholson, -
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- 45 replies
- 1.4k views
My site has been unresponsive for much of the last 24 hours. The CPU keeps going up to 100% and all my has said is the following, can someone help asap? The issue appears to be coming from the database "foxes_forums" as it makes queries that get stuck and cannot execute further. You need to review the database and fix the query that does not go trough. We can provide you with all the processes, however you would need to review and determine which is the one that gets stuck and causes the load.
Last reply by Randy Calvert, -
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- 2 followers
- 3 replies
- 221 views
Hello everyone, how can I stop receiving these emails? Mail delivery failed: returning message to sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: bigendrakoli4335@mail.ru host mxs.mail.ru[217.69.139.150] SMTP error from remote mail server after end of data: 550 Message was not accepted -- invalid mailbox. Local mailbox bigendrakoli4335@mail.ruis unavailable: account is disabled
Last reply by Caputo, -
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- 1 follower
- 12 replies
- 570 views
Hoping someone can help me with this. I set up my forum several years ago, & everything worked totally fine. I never got a ton of traffic, but the forum itself worked fine. Now, the forum is basically gone. When I go to the url where the forum once lived, I now get a "Sorry! That page doesn't seem to exist." I haven't fallen behind on my billing (that I know of), or deleted it (that I know of), or anything else. If I had to guess, I'd point to two possible options: * I fell behind on upgrading the forum & basically ignored it for a long (since it seemed fine & I wasn't getting much activity.) Maybe that caused proble…
Last reply by teraßyte, -
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- 3 followers
- 16 replies
- 676 views
Hi everyone, I've been a dedicated user of Invision Community since 2011, and I've always appreciated how smoothly upgrades have gone in the past. However, the recent upgrade to version 4.7.18 has put me in a difficult situation. During the process, I received a message indicating that there are some problems with my database. The system suggests that while it is usually safe to fix these issues automatically, it may be preferable to run the necessary queries manually for larger communities. Unfortunately, the list of queries is extensive—when I copied them into a Word document, it spanned 70 pages. I attempted the automatic fix, but it failed. Running all …
Last reply by Marc, -
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- 3 followers
- 13 replies
- 294 views
Hi all, we have a product that every month should renew. This month the renewal invoice has not been generated Do you know which might be the causes and the possible solutions? Thank you in advance!
Last reply by Marc, -
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- 1 follower
- 3 replies
- 122 views
Since applying the last patch, other users and I have appear to be having a problem with the private message feature. For example, when I am in an inbox and try to go to a specific page within a private message thread, the link does not work. Below is an example of a URL that will not work (recognize that a non-user cannot access this URL). https://www.billikens.com/forum/index.php?/messenger/7533/&page=5 Any guidance on how to troubleshoot/address this problem would be appreciated. Thanks, Steve
Last reply by Marc, -
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- 2 followers
- 6 replies
- 179 views
My server is rejecting emails because my forum is sending out too many emails because so many members are following topics. They have advised me to check settings in the ACP to see if there is a way to slow this down by maybe only sending that member 1 email a day instead of every time somebody posts? Is there a way to do that and how? Al;so is there a way to stop all members following content at once setting somewhere? I realize they can follow again but how to stop all for right now? Thanks
Last reply by Gary, -
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- 12 replies
- 338 views
I've been stuck trying to upgrade past v4.6.12.1 for quite some time now. The update fails with this error: [removed image because it has potentially sensitive information] I'm trying to minimize down time so the board is currently up (reverted back to pre-update) but if you run the update you'll stall at the same point. Note: The board is currently running php7.4 for this old version of the script. The server has 8+ but it breaks the board if we try to run the board under it, so we are waiting to get past this first hurdle before moving the board to 8. Then we need to upgrade to the latest version of the script.
Last reply by Ecnad, -
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