Italy Photography Studio Posted April 9 Share Posted April 9 We have just updated our community but the server give we back an error (please take a look on the attachment), we need help to fix this issue. Many thanks Link to comment Share on other sites More sharing options...
teraßyte Posted April 9 Share Posted April 9 That's a generic server error. Look at the server/PHP error logs to find out what the real error behind it is. Jim M 1 Link to comment Share on other sites More sharing options...
Jim M Posted April 9 Share Posted April 9 That is coming from your server itself and is a lot like your check engine light on your car. It says something is wrong but not what or where. As terabyte mentioned, you need to check your server/PHP error logs to find the real error of this. Link to comment Share on other sites More sharing options...
Italy Photography Studio Posted April 9 Author Share Posted April 9 Thank you @teraßyte and @Jim M, here is the log [09-Apr-2024 18:00:02 UTC] PHP Fatal error: Uncaught Error: Class "Patterns\Singleton" not found in /home/studio154/public_html/forumdifotografia.com/system/Request/Request.php:23 Stack trace: #0 /home/studio154/public_html/forumdifotografia.com/init.php(756): require_once() #1 /home/studio154/public_html/forumdifotografia.com/system/Log/Log.php(106): IPS\IPS::autoloader('IPS\\Request') #2 /home/studio154/public_html/forumdifotografia.com/init.php(1036): IPS\_Log::log('Error: Class "I...', 'uncaught_except...') #3 [internal function]: IPS\IPS::exceptionHandler(Object(Error)) #4 {main} thrown in /home/studio154/public_html/forumdifotografia.com/system/Request/Request.php on line 23 Link to comment Share on other sites More sharing options...
teraßyte Posted April 9 Share Posted April 9 Looks like one or more files are missing. Try reuploading the files to your server. Marc Stridgen and Italy Photography Studio 1 1 Link to comment Share on other sites More sharing options...
Italy Photography Studio Posted April 10 Author Share Posted April 10 Thank you @teraßyte, please can you help me to find the right folder? I downloaded it from my suite but I'm thinking would be find it on the invision power site Many thanks Link to comment Share on other sites More sharing options...
Miss_B Posted April 10 Share Posted April 10 You can upload the contents of the Ipb folder inside whatever folder/directory that you used to install Ipb and don't forget to select the overwrite method. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 10 Share Posted April 10 As mentioned, please upload all of them. If you are missing one, the chances are you will be missing others Link to comment Share on other sites More sharing options...
Italy Photography Studio Posted April 10 Author Share Posted April 10 Thank you everybody, we fixed the issue. We have uploaded the right folder from client are and all seems work well! The only thing we have to change are the themes and images Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 10 Share Posted April 10 Glad to hear you managed to get the issue resolved Italy Photography Studio 1 Link to comment Share on other sites More sharing options...
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