Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,120 topics in this forum
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- 1 follower
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- 134 views
I just recently moved my site from one server to another and everything was working until we accidently chmod 777 / recursively and now we are getting this error does anyone have any ideas? Our IPS installation is 777 so the permissions are set.
Last reply by Marc Stridgen, -
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Hey, why IPS remommending me after the update to 4.7.15 an 12 yrs old php version? The german sentence is translated: "You are using PHP version 8.0.30. This version is compatible, but it is recommended to use version 5.4.0 or higher." Ok, I know the 8.1 is recommended and I will upgrade it, but hopefully nobody will try to install this old stuff 😈
Last reply by TorstenGer, -
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- 3 followers
- 23 replies
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In my host provider IONOS on the database dashboard, the size of my forum database shows 2 GB of 2 GB used, but when I open the database - it shows 797 MiB. Support agent can't answer me the question where is hiding the rest 1,203 MiB...
Last reply by Maximilian Atlantis, -
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- 2 followers
- 2 replies
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After an upgrade to 4.7.15 i need an original forum template as the upgrade didn't provide me with a new one and the old original template was deleted. Where can i download a new original unmodified forum template?
Last reply by georgebkk, -
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- 2 followers
- 8 replies
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I am trying to set up a test server with the copy of my live server. IPS version is 4.5.4.2. I have copied all the files and database. All server permissions are set correct. The error I encounter: IPS\File\Exception: CANNOT_MAKE_DIR (6) #0 /var/www/vhosts/mydomain.com/httpdocs/system/File/FileSystem.php(306): I have added var_dump($this->configuration['dir']); to debug what path cannot be written. It shows the path to the upload folder on the live server. I have looked for the path in the table core_sys_conf_settings and have not found it. I then have found it in the table core_file_storage and replaced it in the database with the correct path. But I still see …
Last reply by Sonya*, -
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- 3 followers
- 5 replies
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Hi, I have a problem with accented characters in the file names shared by my members in the Downloads module. For example, this shared file name is Ménager la chèvre et le chou.pdf. In my database, the record is correct (record_id 632): But when I download this file, here's what I get: Ménager la chèvre et le chou.pdf (Safari 17.1 / Mac OSX 12.7.1). My MariaDB Server connection collation is set to utf8mb4_unicode_ci and that's also the record_realname's collation. Is there something I can do to resolve this problem?
Last reply by Randy Calvert, -
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Hi There, I am tryin to update my privacy policy in my admin panel and when I click save it kicks to a page not found. How do I go about diagnosing this issue?
Last reply by Jim M, -
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Good Evening, I recently purchased Invision Community and had my dev convert from VB to Invision. Everything seems to be fine baring a few odds and ends one such is the above error. I checked the key and it is the same one, the forum works just fine except for that error. On a fresh install no less I checked and saw this. 2S119/1 The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information. I think the reason may be because when I purchased the software I had to put in a website. I used one of my parked domains temporarily and I annotated as such in the field that required…
Last reply by JSensation, -
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Hi, I have the following code embedded on my website: www.uptheshakers.co.uk <div id="fs-standings"></div> <script> (function (w,d,s,o,f,js,fjs) { w['fsStandingsEmbed']=o;w[o] = w[o] || function () { (w[o].q = w[o].q || []).push(arguments) }; js = d.createElement(s), fjs = d.getElementsByTagName(s)[0]; js.id = o; js.src = f; js.async = 1; fjs.parentNode.insertBefore(js, fjs); }(window, document, 'script', 'mw', 'https://cdn.footystats.org/embeds/standings.js')); mw('params', { leagueID: 9962 }); </script> The code is working but is not updating client side without them having to clear their cache, I have caching disabled on the block as…
Last reply by Jim M, -
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- 1 follower
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Good Morning... I get following message after deleting members. (Project poeten.de) TypeError: IPS\forums\_Forum::setLastComment(): Argument #2 ($updatedItem) must be of type ?IPS\Content\Item, IPS\forums\Topic\Post given, called in /var/www/vhosts/httpdocs/system/Content/Comment.php on line 1360 (0) #0 /var/www/vhosts/httpdocs/system/Content/Comment.php(1360): IPS\forums\_Forum->setLastComment() #1 /var/www/vhosts/httpdocs/applications/core/extensions/core/Queue/MemberContent.php(107): IPS\Content\_Comment->changeAuthor() #2 /var/www/vhosts/httpdocs/system/Task/Task.php(54): IPS\core\extensions\core\Queue\_MemberContent->run() #3 /var/www/vhosts/…
Last reply by MythonPonty, -
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- 3 followers
- 11 replies
- 542 views
Hello, I was wondering if anyone is using MySQL Query Cache with Invision. Will this cause issues? I am trying to reduce my website TTFB, especially on topics. (I have a lot of rep points) Thanks.
Last reply by AlexWebsites, -
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- 1 follower
- 4 replies
- 262 views
Greetings. I've been working to run a manual upgrade as the one through my AdminCP kept failing but not providing any sort of rationale as to why (the AdminCP would simply go back to the main dashboard or I'd get a random string of what looked like JSON on the screen). That said, the manual install isn't working either. I get all the way to the 'Upgrade' stage and it almost immediately fails with the following error information. Up in the top right of the above error message is the 4 digit value '1071' if that helps any as well. Below the error are a 'Retry?' and a 'Continue' button. I've tried both but the error keeps popping up. Any help/suggestions/troubleshoot…
Last reply by Randy Calvert, -
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- 2 followers
- 10 replies
- 368 views
When we post new topics the post is written to the database right away but the redirection has delays. When we edit or hide topics or posts it can take 30 seconds up to 2-3 minutes. Or reloading the page in another browser tab helps sometimes. Server specs: 16 VCPU, 32 GB RAM, 𝗔𝗣𝗔𝗖𝗛𝗘 2 latest version DB server: 8 VCPU, 32 GB RAM, We are using latest forum software version. What could be wrong here? Please advise. 🙏
Last reply by Marc Stridgen, -
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Can you please add the DNS records to my domain which nameservers are pointed towards Invisioncommunity
Last reply by Marc Stridgen, -
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- 2 followers
- 7 replies
- 333 views
My members can't seem to stay logged in to my community. I tried and I can log into a forum topic okay, but when I click on the logo to go to the community homepage or view another page I get logged out again however, the cookies haven't changed in the devtools storage view, they are still present. I'm using Cloudflare and have the mod_remoteip Apache module configured as per https://developers.cloudflare.com/support/troubleshooting/restoring-visitor-ips/restoring-original-visitor-ips/#mod_remoteip I checked my constants file configuration and the domain was set with a . period so I've just removed that, as I have had better success using IPS with Cloudflare pag…
Last reply by Marc Stridgen, -
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- 2 followers
- 6 replies
- 255 views
Hello, Recently, IPS detected that cron was no longer completing tasks. After some research, I discovered with the logs that the problem came from init.php line 565 mb_internal_encoding() After several searches, they all said that php mbstring was required, which was already installed. However, I still tried to reinstall mbstring and did the updates along the way. Today, cron returns this error in the logs: <!DOCTYPE html> <html lang="en"> <head> <title>Error</title> <style type='text/css'> body { background: #f9f9f9; …
Last reply by D-Trox, -
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Hi, We were thinking of using Cloudflare across my website to help with site speed etc. My site has a combination of Wordpress and Invision pages. When we enabled Cloudflare as a test, it worked fine on the Wordpress pages but there were a few quirks on the forum. Users reported that the "user panel" kept showing the names of other users (e.g. Bob Smith could see what appeared to be Jim Brown's profile). I presume this is down to the way Cloudflare caches. Has anyone used Cloudflare on their forum and if so is there some way of having some elements not cached (i.e. the user control panel" but caching other elements? Thanks, Rob
Last reply by Jim M, -
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- 1 follower
- 11 replies
- 580 views
Hi, folks! I have been using Achievements for my community from the beginning, and I love it. However, I've noticed that Achievements has been gradually slowing down my community every month. My server's CPU is constantly overloaded, essentially struggling to handle 'mariadb' requests. My community has a fairly large user base, featuring numerous user groups, ranks, and badges. I decided to disable Achievements, and now my community is running fast. Any advice? Thank you!
Last reply by Marc Stridgen, -
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- 1 follower
- 10 replies
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Hi, Hope you are well. I'm experiencing an issue when trying to send any datetime values in query params when creating a member warning with a POST request to the core/members/{member_id}/warnings. According to the documentation I'm trying to form a url including suspend and/or restrict values which can be datetime|-1|null. However, when sending a datetime (or -1) I receive an UNKNOWN_ERROR response from the invision API. I've investigated this as much as I can and believe its being produced in Warning.php within a foreach loop where its trying to output 'no_warning_action_time' error - although, only the UNKNOWN_ERROR response is actually received. I…
Last reply by Daniel F, -
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- 2 followers
- 2 replies
- 358 views
Hi, We have an issue with the delete secondary group rest API endpoint The code does not appear to check if the found group key is false before calling unset, which results in the first secondary group being removed (As PHP is casting false to 0) We are currently working around this by checking if the $key is false before calling unset. $secondaryGroups = array_filter( explode( ',', $member->mgroup_others ) ); $key = array_search( $group->g_id, $secondaryGroups ); if (false !== $key) { unset($secondaryGroups[$key]); } e.g: member 1's secondary groups are "5,6,7" call DELETE /core/members/1/secgroup/2 member 1's groups are now 6,7 …
Last reply by Marc Stridgen, -
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- 2 followers
- 12 replies
- 516 views
Hello, I would like to know if there be a way to connect status message updates via Zapier. Regards, Robin
Last reply by Marc Stridgen, -
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After latest upgrade invision locked my video app, this happened before but happened after this upgrade too... According to app owner it is compatible
Last reply by media, -
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- 1 follower
- 4 replies
- 221 views
I updated the core and then some applications were no longer adequate, old app using php7 So I want to delete them and I'm no longer able to delete any custom applications. I get an HTTP ERROR 500 page any idea how to fix the problem? thanks
Last reply by D-Trox, -
Hi there folks. Im running Invision Community v4.7.14 Lately, I have been encountering an EX0 error while trying to access the Articles section of my website. This error appears on both the front-end menu and the PAGES menu items in the ACP. As soon as I enter the Content Databases, the EX0 error message appears, affecting all underlying tabs related to Articles. However, the "Page Management" menu seems unaffected. I have installed some opentype plugins, namely SuperTopics, Pages SuperGallery, SuperGrid, and Sticky Contact Us Button. These plugins seem to have stopped working or at least affected by the error. I have tried disabling all customization…
Last reply by Jim M, -
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- 1 follower
- 5 replies
- 322 views
Hello I have my domain and I want to buy, I don't have a license for the forum, is it possible? if so what are the prices and if it is possible monthly
Last reply by Marc Stridgen, -
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