Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,124 topics in this forum
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- 3 followers
- 8 replies
- 456 views
I’m currently moving my communities to a new managed server and everything works fine or better, but I have one strange issue: On one installation, the Files app doesn’t show a progress bar for new file uploads when Cloudflare is active. It seems like Cloudflare is interfering with the ajax/plupload(?) functions in the background. If I set the Cloudflare project into developer mode the problem goes away. Anyone got any ideas how to resolve that or even just investigate it further? I’m not sure what calls the upload form is making in the background or which Cloudflare settings could be relevant.
Last reply by opentype, -
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How to close connections, persistence connection and sleep connection in invasion community
Last reply by Randy Calvert, -
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- 2 followers
- 3 replies
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I changed hosting provider, but new provider doesn`t support send e-mails use php. What need install on server to send e-mails use php?
Last reply by Aleksandr Timashov, -
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Hello, We've switched our server from IPv4 to IPv6 and now when trying to log in to ACP, we get a timeout 504. Error -200 happens on file upload (actual timeout error 504 on dev console), so we suspect it's solely related to S3. Turning on slow log for php-fpm produced the following: script_filename = /var/www/forum/admin/index.php [0x00007ff526213af0] curl_multi_select() /var/www/forum/system/Http/Request/Curl.php:448 [0x00007ff526213a20] _executeMh() /var/www/forum/system/Http/Request/Curl.php:496 [0x00007ff526213930] _executeAndFollowRedirects() /var/www/forum/system/Http/Request/Curl.php:363 [0x00007ff5262138a0] __call() /var/www/forum/system/File/Amazon.…
Last reply by Jim M, -
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- 1 follower
- 5 replies
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we are trying to upgrade to the latest version of the IPB but during the process this error page pop up and i am unable to go back to the ACP anymore and the forum page as well.. Any help is appreciated !
Last reply by DawPi, -
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- 2 followers
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Is there any way to change back to old-style orientation of RSVP on left and Event details in center? This style is mentally disturbing, not only to me but to our 23000 users.
Last reply by Marc Stridgen, -
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- 2 followers
- 38 replies
- 891 views
Please advise if any of the licensing terms or costing have changed on how to avail email support?
Last reply by Ehren, -
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- 6 replies
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When I click on Members I get the following OutOfRangeException: (0) #0 /home3/mysite/my-site.com/ipb/applications/core/modules/admin/members/members.php(339): IPS\Patterns\_ActiveRecord::load(10) #1 /home3/mysite/my-site.com/ipb/system/Helpers/Table/Db.php(442): IPS\core\modules\admin\members\_members->IPS\core\modules\admin\members\{closure}(NULL, Array) #2 /home3/mysite/my-site.com/ipb/system/Helpers/Table/Table.php(494): IPS\Helpers\Table\_Db->getRows(Array) #3 /home3/mysite/my-site.com/ipb/applications/core/modules/admin/members/members.php(599): IPS\Helpers\Table\_Table->__toString() #4 /home3/mysite/my-site.com/ipb/system/Dispatcher/…
Last reply by Marc Stridgen, -
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- 2 followers
- 1 reply
- 238 views
I can no longer screengrab images and copy-paste them into a text editor after an upgrade. Please advise how I fix this issue.
Last reply by Marc Stridgen, -
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- 1 follower
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Not sure why, but started to get emails on a configuration issue regarding a Configuration Issue Detected Email body says: A configuration issue has been detected on your community which requires your attention. Locked Task: sitemapgenerator One of the routine maintenance tasks which run in the background has failed several times, which may indicate a configuration issue. When I check the site logs for the task it only shows successful runs. I also have no notifications indicating a problem, so it seems like it probably resolved itself on the next run however this error email comes out pretty much every night. How do I track down what's happening here, as the…
Last reply by Jim M, -
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Is there any way to add something to it if its Invision Community optimized or do I need to change to custom, and I assume copy and paste what's currently in there set by Invision
Last reply by Marc Stridgen, -
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- 1 follower
- 6 replies
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I've moved recently to self hosting on November 6th and all has been going fine. All of a sudden my site has become extremely slow over the past couple of days despite the server being very fast. I haven't made any changes to the site or added plugins etc. All tasks, cron jobs are running and I have also got everything checked with my hosting provider with all looking good on their side. Any suggestions or ideas as to how the site could become so slow so quick?
Last reply by Marc Stridgen, -
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- 3 followers
- 10 replies
- 406 views
I edited some database templates. How can I revert those two templates to default? And other thing. I compared default template with edited. In most cases i cannot see original template. Is that some bug?
Last reply by ExoTech, -
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- 3 followers
- 7 replies
- 329 views
Members are running into upload failures in some cases, not sure why this is happening as there is quite a bit of disk space quota available (40GB) at the time of these failures. Files are being left behind (2.3GB each on avg) because of the failures and eventually completely capping the disk space quota. Would a single image take up to 40GB of free disk space when it can't do it all in memory? ImagickException::445 unable to write pixel cache '/tmp/magick-ZvfCYR5vTGWaIyfii_ZaZEePhJOiAI69': Disk quota exceeded @ error/cache.c/WritePixelCachePixels/5852 #0 /home/xxxxxxxxxxxx/public_html/system/Image/Imagemagick.php(237): Imagick->rotateImage() #1 /home/x…
Last reply by Clover13, -
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We have a legacy message board that was hosted on a gridserver at Media Temple until it was bought out by Godaddy. Godaddy was not able to get the board working with the Media Temple files, so we transferred the board to Siteground, but posts before April 2020 are missing. The board had posts back to 2012. Our last backup file is from November 2020. Siteground is telling us that the new version of the Invision software is not compatible with the backup. I believe the backup is on version 3 of the software. Can someone please advise?
Last reply by teraßyte, -
This happened after switching the theme storage settings to our S3. Our entire site is down and we can't access the admin CP to switch it back or clear system cache. And I guess we can't create a support ticket because we're self hosted. [[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]
Last reply by Marc Stridgen, -
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- 1 follower
- 1 reply
- 261 views
Whenever trying to move a topic, the system returns an error... However, even though the error is displayed, the topic is being moved. My Invision Version: v4.7.13 TypeError: mb_strpos(): Argument #1 ($haystack) must be of type string, array given (0) #0 /home/myuser/public_html/system/Content/Content.php(2849): mb_strpos() #1 /home/myuser/public_html/system/Content/Item.php(2153): IPS\_Content->adjustSessions() #2 /home/myuser/public_html/applications/forums/sources/Topic/Topic.php(1038): IPS\Content\_Item->move() #3 /home/myuser/public_html/system/Content/Controller.php(1167): IPS\forums\_Topic->move() #4 /home/myuser/public_html/system/Dispatcher/Contr…
Last reply by Marc Stridgen, -
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- 2 followers
- 1 reply
- 211 views
Some users have reported 0 byte files being downloaded from Downloads. This is likely due to files not transferring over during a server relocation. Is there an easy way to run an holistic report in Downloads to find all missing files? Ted.
Last reply by Marc Stridgen, -
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- 2 followers
- 19 replies
- 533 views
Hi guys, for a few days now, after writing a post and clicking 'Submit Reply' it takes 10 to thirty seconds to save the post. This does not happen on the post editing function and happens even without advertising and with all plugins disabled. Do you have any advice for me?
Last reply by Marc Stridgen, -
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- 2 followers
- 5 replies
- 473 views
Hello, Gmail permanently blocks me from sending mail out from my forum (sending hundreds of emails daily), and Sendgrid is not an option for me to integrate. What is the best and quick way to solve this issue? Thank you!
Last reply by Marc Stridgen, -
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- 1 follower
- 7 replies
- 536 views
I've moved server and domain host etc - the forum and DB at first glance appear to be working fine. Since moving to the new server I completed an upgrade to the latest software too - and all that went without any errors too. However, if you select to change your profile photo there's no part of the form to select a new image nor can you delete your current image AND in Admin CP there are a number of pages which aren't accessible, especially some tabs on pages such as general or advanced config for instance. The tabs are there but clicking them the new tab doesn't load I've checked things such as Clear system caches and Ensure any fo…
Last reply by Gary B, -
- 1 follower
- 4 replies
- 322 views
I want to have a landing page for the website. In a previous installation, I was able to land on a "Page" that I designated as a homepage and make Pages the default application. That doesn't work anymore as the Articles database comes up and it shows as the Articles menu location. So, the best solution I can come up with is to create my own homepage that introduces the website that users click on to start up the IPS instance (I will use forums as the default app). So, I moved the installation down a directory and changed the conf file to show the base URL in the new location. But the software failed. I did a clean reinstall at the new directory, and it wouldn'…
Last reply by RocketSMS, -
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- 1 follower
- 22 replies
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Hi, We have followed the steps to manually upgrade the files using sFTP, as the automatic one only suggested SQL that was irrelevant and had no effect, and couldn't move on. Yes, everything is compatible, we are on PHP 8.0. All the system checks etc run. We are upgrading from v4.5.4.2 to 4.7.14. 1. Snapshotting the server 2. Upload all the files via sFTP (took 2 hours) 3. Going to /admin/upgrade = says no application to upgrade Fine, but we still get error messages about that we should upgrade to 4.7.14, so the files are not applied properly 4. I go to the support tab, and enter info in Step 1, so I land on Step 2 BOOM. The server CPU goes up to…
Last reply by teraßyte, -
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- 2 followers
- 3 replies
- 260 views
Members on my newly installed forum can't upload pics or attachments. Admins can upload. Please advise. Error message:
Last reply by Marc Stridgen, -
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- 2 followers
- 4 replies
- 336 views
I'm setting up a new forum and have speed issues. Latest self hosted version. When posting a new topic, it can take more than a minute before it posts. When posting a reply to a existing topic it's super fast. What could be the issue?
Last reply by Marc Stridgen, -
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