When I click on Members I get the following

 

OutOfRangeException:  (0)
#0 /home3/mysite/my-site.com/ipb/applications/core/modules/admin/members/members.php(339): IPS\Patterns\_ActiveRecord::load(10)
#1 /home3/mysite/my-site.com/ipb/system/Helpers/Table/Db.php(442): IPS\core\modules\admin\members\_members->IPS\core\modules\admin\members\{closure}(NULL, Array)
#2 /home3/mysite/my-site.com/ipb/system/Helpers/Table/Table.php(494): IPS\Helpers\Table\_Db->getRows(Array)
#3 /home3/mysite/my-site.com/ipb/applications/core/modules/admin/members/members.php(599): IPS\Helpers\Table\_Table->__toString()
#4 /home3/mysite/my-site.com/ipb/system/Dispatcher/Controller.php(118): IPS\core\modules\admin\members\_members->manage()
#5 /home3/mysite/my-site.com/ipb/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute()
#6 /home3/mysite/my-site.com/ipb/admin/index.php(13): IPS\_Dispatcher->run()
#7 {main}

 

Click Grous get the following

 

OutOfRangeException:  (0)
#0 /home3/mysite/mysite.com/ipb/applications/core/modules/admin/members/groups.php(152): IPS\Patterns\_ActiveRecord::load(14)
#1 /home3/mysite/mysite.com/ipb/system/Helpers/Table/Db.php(464): IPS\core\modules\admin\members\_groups->IPS\core\modules\admin\members\{closure}(Array)
#2 /home3/mysite/mysite.com/ipb/system/Helpers/Table/Table.php(494): IPS\Helpers\Table\_Db->getRows(Array)
#3 /home3/mysite/mysite.com/ipb/applications/core/modules/admin/members/groups.php(169): IPS\Helpers\Table\_Table->__toString()
#4 /home3/mysite/mysite.com/ipb/system/Dispatcher/Controller.php(118): IPS\core\modules\admin\members\_groups->manage()
#5 /home3/mysite/mysite.com/ipb/applications/core/modules/admin/members/groups.php(39): IPS\Dispatcher\_Controller->execute()
#6 /home3/mysite/mysite.com/ipb/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\members\_groups->execute()
#7 /home3/mysite/mysite.com/ipb/admin/index.php(13): IPS\_Dispatcher->run()
#8 {main}

Based on the error, it can't find the member or group data. Check that the database was imported correctly.

I looked at the tables and they both have the data for members and groups and match the database from original location in size and data

Edited November 30, 20231 yr by mtalks

Do yo have any SQL errors in the Support tab maybe?

Ensure you are disabling any 3rd party items too

I did disabe all third party apps from the ACP and customizations and that did the trick thanks everyone

Edited November 30, 20231 yr by mtalks

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

If you add those, we can take a quick look to see if there is anything obvious here. However in reality, it can only be something done wrong in the move there