mtalks Posted November 30, 2023 Share Posted November 30, 2023 When I click on Members I get the following OutOfRangeException: (0) #0 /home3/mysite/my-site.com/ipb/applications/core/modules/admin/members/members.php(339): IPS\Patterns\_ActiveRecord::load(10) #1 /home3/mysite/my-site.com/ipb/system/Helpers/Table/Db.php(442): IPS\core\modules\admin\members\_members->IPS\core\modules\admin\members\{closure}(NULL, Array) #2 /home3/mysite/my-site.com/ipb/system/Helpers/Table/Table.php(494): IPS\Helpers\Table\_Db->getRows(Array) #3 /home3/mysite/my-site.com/ipb/applications/core/modules/admin/members/members.php(599): IPS\Helpers\Table\_Table->__toString() #4 /home3/mysite/my-site.com/ipb/system/Dispatcher/Controller.php(118): IPS\core\modules\admin\members\_members->manage() #5 /home3/mysite/my-site.com/ipb/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #6 /home3/mysite/my-site.com/ipb/admin/index.php(13): IPS\_Dispatcher->run() #7 {main} Click Grous get the following OutOfRangeException: (0) #0 /home3/mysite/mysite.com/ipb/applications/core/modules/admin/members/groups.php(152): IPS\Patterns\_ActiveRecord::load(14) #1 /home3/mysite/mysite.com/ipb/system/Helpers/Table/Db.php(464): IPS\core\modules\admin\members\_groups->IPS\core\modules\admin\members\{closure}(Array) #2 /home3/mysite/mysite.com/ipb/system/Helpers/Table/Table.php(494): IPS\Helpers\Table\_Db->getRows(Array) #3 /home3/mysite/mysite.com/ipb/applications/core/modules/admin/members/groups.php(169): IPS\Helpers\Table\_Table->__toString() #4 /home3/mysite/mysite.com/ipb/system/Dispatcher/Controller.php(118): IPS\core\modules\admin\members\_groups->manage() #5 /home3/mysite/mysite.com/ipb/applications/core/modules/admin/members/groups.php(39): IPS\Dispatcher\_Controller->execute() #6 /home3/mysite/mysite.com/ipb/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\members\_groups->execute() #7 /home3/mysite/mysite.com/ipb/admin/index.php(13): IPS\_Dispatcher->run() #8 {main} Link to comment Share on other sites More sharing options...
teraßyte Posted November 30, 2023 Share Posted November 30, 2023 Based on the error, it can't find the member or group data. Check that the database was imported correctly. Link to comment Share on other sites More sharing options...
mtalks Posted November 30, 2023 Author Share Posted November 30, 2023 (edited) I looked at the tables and they both have the data for members and groups and match the database from original location in size and data Edited November 30, 2023 by mtalks Link to comment Share on other sites More sharing options...
DawPi Posted November 30, 2023 Share Posted November 30, 2023 Do yo have any SQL errors in the Support tab maybe? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 30, 2023 Share Posted November 30, 2023 Ensure you are disabling any 3rd party items too Link to comment Share on other sites More sharing options...
mtalks Posted November 30, 2023 Author Share Posted November 30, 2023 (edited) I did disabe all third party apps from the ACP and customizations and that did the trick thanks everyone Edited November 30, 2023 by mtalks Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 30, 2023 Share Posted November 30, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. If you add those, we can take a quick look to see if there is anything obvious here. However in reality, it can only be something done wrong in the move there Link to comment Share on other sites More sharing options...
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