Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,133 topics in this forum
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- 1 reply
- 268 views
I get this error every 30-45 minutes reported in the logs. It appears to be related to a widget. Does anyone have some insight on how I can fix it? ---------- Error: Failed opening required '/home/****/public_html/forums/datastore/widget_activeUsers_a18ckg1oi_35bb7d36cffd1bbbd112a56c15356abf.b59793c169.php' (include_path='.:/opt/cpanel/ea-php81/root/usr/share/pear') (0) #0 /home/****/public_html/forums/system/Data/Store/FileSystem.php(178): IPS\Data\Store\_FileSystem->get('widget_activeUs...') #1 /home/****/public_html/forums/system/Data/AbstractData.php(126): IPS\Data\Store\_FileSystem->exists('widget_activeUs...') #2 /home/****/public_html/forums/syst…
Last reply by Jim M, -
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- 3 followers
- 26 replies
- 866 views
Hi, I have a problem with sending large files as an attachment. When the file is below 100MB, I can send it without any issues. However, when the file exceeds 100MB, the upload process starts for a second and then suddenly stops. I don't get any error messages. In the admin control panel, I have set an unlimited file size limit and allowed all extensions. I am sending a .rar package, but the file extension does not matter. The server configuration is correctly set up for sending large files with options like client_max_body_size = 2048m, post_max_size = 2048M, upload_max_filesize = 1024M. I am attaching a gif to illustrate the problem. Please help. GIF TEST UP…
Last reply by Marc Stridgen, -
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Cant login
by Ice51-
- 2 followers
- 8 replies
- 596 views
When users try to login on our website, they click the discord icon it takes them through the auth site and then asks for the 2FA code literally does nothing. 2FA and bot are setup right. This is also happening if they normally try to sign into the site with out logging with with discord etc. I am lost on what to do to fix this.
Last reply by Marc Stridgen, -
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- 1 reply
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i have latest version forum, Invision Community v4.7.13 when adding longer post with pictures etc, cant add post, after edit or post pages goes white, after checking post, edit or new post not added testing from diffrent pc pages goes 403
Last reply by Jim M, -
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- 1 follower
- 26 replies
- 678 views
It was working in the admin panel then randomly through that error after the theme failed to save
Last reply by Jim M, -
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- 1 follower
- 9 replies
- 584 views
I've just migrated my Invision forum to a new host and everything is working fine except for one thing - the system error log is constantly filling up with this same error message over and over every time anyone views the forum at all: Oddly, this doesn't seem to be having any impact on anything - there are no visible errors or problems when using the forum and the announcements system works fine - I can add/edit/remove announcements and they show up without issue. I've tried clearing the cache, clearing the datastore folder, I've disabled all third-party plugins/applications - nothing seems to make any difference. Any ideas ?
Last reply by dal, -
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- 2 followers
- 6 replies
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I am running on version 3.3.4. My shared host has Cpanel/WHM has SSL certificates for my domain. How do I enable SSL for entire forum? Thanks.
Last reply by Marc Stridgen, -
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- 300 views
I have a reseller account with WHM/Cpanel access. How do you guys set it to automatically backup your database daily? Is there a script that I can enable and have it automatically download to another remote ftp server or another location?
Last reply by Randy Calvert, -
- 1 follower
- 2 replies
- 274 views
How can I enable all services such as pages, commerce after refreshing the license and having the new one with everything included ? I currently only have forums and downloads from the old license.
Last reply by Luciann, -
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- 1 follower
- 3 replies
- 257 views
I used to have tabs that followed quite an in-depth structure, but I can't replicate this with 4.7.13. Tab -Tab --Tab Item 1 --Tab Item 2 --Tab Item 3 --Tab Item 4 The drop-down option, I don't like. I don't think all visitors will realise you have to press on it. I don't see any means of going beyond the depth of two links. Am I missing something?
Last reply by Marc Stridgen, -
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- 4 replies
- 472 views
Hi, So, I installed Redis and configured it correctly as far as I could tell (including updating constants.php), however after some time, my AdminCP popped up a big red "Cache Not Working" message: I figured "I'll deal with this later", so I set my caching method back to what I was using before. Now the message is still there, and won't seem to go away even after running the support tool several times. I even went so far as to specify - No caching -, with File System as my storage method, and "Cache page output for guests" set to disabled, because that should be a fool-proof way to eliminate any caching issue. If I run the support tool, which clea…
Last reply by asigno, -
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- 1 follower
- 3 replies
- 349 views
I need to switch the registered URL of my currently running community from https://mydomain.com/forums to https://xyz.mydomain.com/forums (These are examples). My current DNS record is pointing to the same host for both @ and xyz example. I need to reassign my @ record elsewhere and leave the community on the current running server. The hosts file already reflects the xyz. Is this as easy as disabling apache so that the community appears to not exist in the client area, submit the change and then restart apache, or will I need to do something further that I am not thinking of? Thanks in advance, Sean
Last reply by Randy Calvert, -
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- 2 followers
- 6 replies
- 367 views
Hi folks, Is there any way to fix this issue? It happens very often especially for new users. Cheers
Last reply by PPlanet, -
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- 1 follower
- 2 replies
- 268 views
We'd been looking into the possibility of assigning users into groups based on information from the oauth provider. It doesn't appear that there is any mechanism for that. Can anyone confirm if that's definitely the case, or there is some other technique to achieve that? We'd considered the mechanism to promote members into groups, but it doesn't appear to have a way of checking values set by a login handler. Thanks for any advice you can offer.
Last reply by NexusMods, -
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Sharing this in case it helps others, or can be merged upstream. While migrating a large forum we were encountering some poor performance that was narrowed down to DB.preparedQuery. Changing the substitution approach yielded a 10x speedup. Current implementation does: /* For NULL values, you can't bind, so we adjust the query to actually pass a NULL value */ $pos = 0; for ( $j=0; $j<$i; $j++ ) { $pos = mb_strpos( $query, '?', $pos ) + 1; } $query = mb_substr( $query, 0, $pos - 1 ) . 'NULL' . mb_substr( $query, $pos ); We replaced this with: // Replace the i'th '?' character with 'NULL'. $found = preg_match_all('/'.preg_quote('?').'/', $query, $matc…
Last reply by NexusMods, -
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- 1 follower
- 1 reply
- 319 views
Hi. I recently migrated from a dedicated to a shared server. The forum sends a lot of emails to members for various notifications, such as new topics replies, New creates topics, etc. and many of them are to invalid addresses. As a result, mailchannela, he 3rd party mail server that the host uses, deferred/blocked the forum from sending emails. Support said that based on the volume of emails, I should be using a transactional email service. Any recommendations?
Last reply by Marc Stridgen, -
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- 1 reply
- 169 views
I paid $40 to renew support last week. After entering the license key, it shows an error: There was an error contacting the license server, please try again later I've tried everyday for the past 5 days. I suspect the activation server address in the code have changed since my board is quite old.
Last reply by teraßyte, -
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- 1 follower
- 5 replies
- 262 views
Hi, I'm not sure if this is directly related, or if it occured earlier and I didn't notice. I've upgraded to v4.7.1.3 and my homepage yamahaclub.com is displaying a 504 “Gateway Timeout” Error, the main forum pages yamahaclub.com/forums are working fine. I have Invision pages displaying at the root, yamahaclub.com and forums on the subfolder. I've tried deleted my cache, cookies, etc, I've ran the diagnostic tool and deleted caches, and not sure what else to try? Anyway would love some help and would really appreciate it. Thanks in advance. Alex
Last reply by asigno, -
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- 2 followers
- 7 replies
- 329 views
My board is on 3.3.4. Emails for new PMs and PM replies are sent but none for new member registrations. I have tested by using a few email addresses. Is there a different email setting for new registration emails?
Last reply by Jim M, -
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- 2 followers
- 9 replies
- 405 views
My forum is running on version 3.3. After the migration, it loads fine and I'm able to login and view topics, read PMs, etc. However, I cannot access ACP after entering my username and password. It shows the following message. www.my-forum.com Driver Error There appears to be an error with the database. If you are seeing this page, it means there was a problem communicating with our database. Sometimes this error is temporary and will go away when you refresh the page. Sometimes the error will need to be fixed by an administrator before the site will become accessible again. You can try to refresh the page by clicking here I do not see the /uploads/logs…
Last reply by TCWT, -
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- 2 followers
- 9 replies
- 388 views
Is there a way to force a plugin uninstall? I get an error when trying to uninstall this plugin. https://invisioncommunity.com/files/file/9832-topic-category-website/ The plugin author replied few month ago but we never found a solution. It appear that he is no longer active. The error: Error: Class "IPS\tcw\extensions\core\Uninstall\tcw" not found (0) #0 /public/system/Application/Application.php(4677): IPS\_Application->extensions() #1 /public/applications/core/modules/admin/applications/applications.php(1389): IPS\_Application->delete() #2 /public/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\applications\_applications->delete…
Last reply by Daniel F, -
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- 1 follower
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- 273 views
Hi, I've been using IC since 2012, currently using 4.7.13. I'm going to upgrade mySQL 5.7 to 8.0 and have a couple questions: What are the recommended steps to upgrade the database from MySQL 5.7 to MySQL 8? Are there any known issues with the upgrade process? If so, do you have documentation for those issues? Thanks in advance!
Last reply by Marc Stridgen, -
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- 2 followers
- 15 replies
- 484 views
I have installed the gallery in Sept 2022 and the forum in Jan 2023. I use the SSO plugin to connect the forum/gallery to the rest of my WP site. Everything works fine. However, I notice a little "break" in the flow for members to register or log in when they are on the forum/galley side. So, here is the forum page. https://scrapbookcampus.com/invision/forums/ If someone needs to register and clicks on the Sign up on top, they are directed to this page: https://scrapbookcampus.com/wp-login.php?action=register That is not wrong in itself, but I have a more custom page using my s2Member plugin, which is here: https://scrapbookcampus.com/register-to-the-campus th…
Last reply by Carole Asselin, -
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- 1 follower
- 5 replies
- 606 views
I've tried several times to change the name of my forum. Currently it is: 'Virtual Assistant Networking Forums" which you can see at vanetworking.com/forums I would like to change it to 'Virtual Assistant Networking Association VANA Forum" and I feel like I'm in the correct space to change it under settings. View attached. What am I doing wrong?
Last reply by Marc Stridgen, -
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- 2 followers
- 12 replies
- 1.5k views
Hello, My board is not working: When I am trying to enter the ACP, I am getting this: I've made an update to the newest version 3 days ago and everything was working fine until today. Could you help me to solve this issue?
Last reply by Marc Stridgen, -
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