Your account does not require validation

[Starship]

Hi folks,

Is there any way to fix this issue? It happens very often especially for new users.

Cheers

 

[opentype]

The error doesn’t point to a specific problem. You would need to narrow down the cause first. Could be a problem with the email links (changed by the mail provider?). Could be a caching issue. Could be admin interference (where accounts are approved before the user does it). Could be the links are simply clicked multiple times …

[Starship]

So basically the only solution is delete or merge account.

[Marc]

5 minutes ago, Starship said:

So basically the only solution is delete or merge account.

If this is happening often, we would need examples of it. Also, do you have other methods of registration being used at all?

[opentype]

54 minutes ago, Starship said:

So basically the only solution is delete or merge account.

No.

But it’s impossible to say what is going on based on just this screenshot. In fact, it’s not even a problem if the user has already validated their account and keeps clicking the validation link. Then getting that message would be expected and there would be no “issue” to fix. 

[Miss_B]

2 hours ago, Starship said:

Hi folks,

Is there any way to fix this issue? It happens very often especially for new users.

Are there any messages logged in at the System Log page pertaining this?

[PPlanet]

On 10/9/2023 at 6:27 AM, Starship said:

So basically the only solution is delete or merge account.

As others say, it would be good to find out the reason, particularly if it happens that often. But if you have access to your database, see this other thread for a one by one case solution.

 

Edited October 10, 2023 by PPlanet