Cache Not Working message

[IPCommerceFan]

Hi,

So, I installed Redis and configured it correctly as far as I could tell (including updating constants.php), however after some time, my AdminCP popped up a big red "Cache Not Working" message:

Quote

Cache Not Working

Caching is not working correctly. Review your caching method configuration and adjust the settings as needed.

I figured "I'll deal with this later", so I set my caching method back to what I was using before.   Now the message is still there, and won't seem to go away even after running the support tool several times.

I even went so far as to specify - No caching -, with File System as my storage method, and "Cache page output for guests" set to disabled, because that should be a fool-proof way to eliminate any caching issue.

If I run the support tool, which clears the cache, I can see that the cache files in datastore are indeed being cleared out and regenerated, and as far as I can tell the site is working perfectly fine.

Unfortunately I still have the message, and am just curious if it will go away on its own via some background task running, or if I should be submitting a ticket?

Thanks for any insight!

[Hexsplosions]

Log out of the ACP and back in again.

I had this and found out from support that the message does not clear unless you log out and back in. I wasted a lot of time on it.

[IPCommerceFan]

That did it!  LOL

Thanks!

[AlexJ]

On 12/13/2019 at 6:06 PM, The Heff said:

Log out of the ACP and back in again.

I had this and found out from support that the message does not clear unless you log out and back in. I wasted a lot of time on it.

Thanks! Had same issue!

[asigno]

OMG. Thanks for this, I've just spent the last hour going around in circles wondering why it wasn't working.