Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,133 topics in this forum
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I need your help, please. After updating to Invision Community Version 4.7.14, I encountered two issues: Some of the source files for Invision Community have been modified. I downloaded the files and uploaded them to my software, but unfortunately, there was no improvement. I also tried reinstalling the software, but the issue persists. The second issue is related to the image path. I moved my app from AWS to another server over a year ago, and the website has been working without any problems. However, after the latest update, the images on my pages still point to the old server, which is very strange. I've searched my database for any tables containing the old…
Last reply by Jim M, -
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- 1 follower
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Hi We have a "Cache not working" notification, but actually cache is not enabled, how can we get rid of that notification ? see screenshot thank you
Last reply by Jim M, -
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- 1 follower
- 6 replies
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Hello everyone, I am setting up a community, and I encounter a problem in the commerce module, when I try to create a new product for the store. I want to create advertising packages to sell them in the store, but I can't select the product type 'Advertisement' in the product configuration. Can you tell me if I need to configure something to be able to activate the sale of ads? Thanks and best regards.
Last reply by Verto, -
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We recently re-indexed the achievements for our forum. The results are 99.9 per cent correct, however we have found some unexplained anomalies. 1 point is awarded for each topic or post, so we would expect to see a member's total achievement points to be very similar to a member's post count. In nearly all cases this is correct. However, with the anomalies we have a few members whose total achievement points that are tens of thousands of points less than their post count. Examples would be: Member UJ: 105k posts/73k points Member JT: 121k posts/83k points Does anyone have any idea why this is? I understand we can manually adjust the…
Last reply by Marc Stridgen, -
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I have been meaning to report this bug for a while, as I think it's an overlook due to the feature being phased out. However, when you read statuses in a user profile and then choose to reply. It hangs on 'Saving.....' The message is successfully posted, but it doesn't show until you refresh. As I say, it just hangs.
Last reply by Joey_M, -
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Been told by my hosts that this Amazon bot is making a lot of requests to my site, around 18,000 daily. Does anyone know what it is and can it be blocked?
Last reply by Jim M, -
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Hi, We were wondering if there is a reason that the following tables do not have primary keys? ibf_core_acp_tab_order - unique (id) ibf_core_alerts_seen - unique (seen_alert_id, seen_member_id) ibf_core_automatic_moderation_pending - unique (pending_object_class, pending_object_id) ibf_core_cache - unique (cache_key) ibf_core_follow_count_cache - unique (id, class) ibf_core_item_markers - unique (item_key, item_member_id, item_app) ibf_core_item_member_map - unique (map_class, map_item_id, map_member_id) ibf_core_members_logins - unique (member_id, member_date) ibf_core_oauth_server_access_tokens - unique (clien…
Last reply by Nathan Explosion, -
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I have double checked with my hosting & myself. My database doesn't have any non-InnoDB tables. I have 3 views & one memory table. I have tried clicking on "check again" many times, but it is still showing this.
Last reply by Marc Stridgen, -
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- 2 followers
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I am getting this exception in system logs. It has occured 315 times. Can someone suggest me what needs to be done about this? InvalidArgumentException: (0) #0 /home/hosting/public_html/campus/applications/calendar/sources/Date/Date.php(324): IPS\calendar\_Date::getDate() #1 /home/hosting/public_html/campus/applications/calendar/sources/Event/Event.php(1060): IPS\calendar\_Date::parseTime() #2 /home/hosting/public_html/campus/system/Patterns/ActiveRecord.php(335): IPS\calendar\_Event->get__end_date() #3 /home/hosting/public_html/campus/applications/calendar/sources/Icalendar/ICSParser.php(696): IPS\Patterns\_ActiveRecord->__get() #4 /home/hosting/public_html/camp…
Last reply by Piano Lesson With Warren, -
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Just "upgraded" a license to the Classic version and wanted to ask support some questions and see this: Then I check the pricing, find the well-hidden self-hosted option and see this: So... how do you get help if something doesn't work? Or if you want to find out if a feature can be improved? I'm talking about support from the people who make this software and you pay $199/year to.
Last reply by Marc Stridgen, -
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- 1 follower
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Hello everyone, I was able to fix some other errors during the upgrade process but this one seems to be completely stuck. Server has Apache 2.4.58, PHP 8.2.12, MySQL 8.0.35. ips4.php checks are all green aside from no GMP extension (which is optional). When logging back in at /admin/upgrade the following shows: When Continuing the upgrade it has this error here. Clicking Retry/Continue both have the same error come back up I tried dropping the table ibf_members_warn_actions, and this error shows. Similarly, clicking Retry/Continue both have the same error come back up. I try dropping the table ibf_members_warn_logs, and then this …
Last reply by teraßyte, -
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Any ideas why I would get a Site offline notice 2x. I have a custom page im working on its only there 1x but everything else its 2x. Default theme, latest version... Its not really a big deal but we are working on a bunch of things so we will be offline for a bit while we work. thanks
Last reply by Rich N, -
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Hi, We would like to be able to horizontally scale Invision. Is it possible to run Invision with multiple instances? What state would need to be shared between instances to make this possible? Thanks
Last reply by NexusMods, -
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- 263 views
Hello, I am trying a new install but getting the following error: My php version: 8.1 Kindly help. Regards, Robin
Last reply by Marc Stridgen, -
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- 2 followers
- 1 reply
- 275 views
Hi, I want to move my ips install to subdomain, from your end need to do something?
Last reply by Marc Stridgen, -
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- 4 followers
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Hi, Spam is rampant on my self-hosted forums, upgraded to latest IPB (4.7.14). Worst of all, my users are getting spam emails and want to delete their accounts, because they turned on "new topic email notification". I'm using Invisible reCAPTCHA, and Spam defense (screenshot attached). I also use a custom Question and Answer, is there a way to see what these spambots have replied to my question? I can't seem to find it when I go to their profile... And my main question is — can I do anything else to stop the spam that's destroying my community? :( Thanks!
Last reply by opentype, -
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Hi! We have some database problems, but we don't really know what they are. Our forum was moved to a new server a couple of weeks ago, that's when it came up. But we have not experienced any errors in the functioning of the forum itself. For a while we were experiencing "An error occurred (500 Error)", but that seems to have been resolved by the server provider support. Although it sometimes still appears, this may be related to a database error. "Fix this" does not fix it. I've attached a doc file of what we get when we press "Fix it", but it doesn't tell us much. Thank you in advance for your reply. database problems.doc
Last reply by Jim M, -
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- 2 followers
- 5 replies
- 394 views
4.7.12 You can reproduce by creating a topic and marking it as hidden upon creation.
Last reply by Marc Stridgen, -
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- 2 followers
- 12 replies
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Please see the attached images for errors. I attempted an upgrade. trying to access Naijalez.com
Last reply by Marc Stridgen, -
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- 1 follower
- 39 replies
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Hi all, I'm new with IPB, I'm taking over an old forum running on IPB 4.2.5 version. I purchased a licence to get the forum an do the migration to the latest stable version on a new VPS. I follow "How To" to moving to new server : But, I don't know why, when I try to launch the old IPB version (with the old database, of course) on my new VPS, I have a HTTP Error 500 code. When I try to launch the last version of IPB on my new IPS, it's works fine. There is my configuration of my new VPS : OS : Rocky Linux 9.2 DB : MySQL 8.0.32 Webserver : 2.4.53 (I tried with nginx 1.20.1 too, same problem) PHP 8.0.30 And the ol…
Last reply by Randy Calvert, -
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Hi Everyone, we are running a self-hosted instance of the forum at this location : https://www.asktraders.com/trading-community/ Unfortunately we came across a rather strange behaviour. We have topics which "Has best answer". For example see here : https://www.asktraders.com/trading-community/forum/12-day-trading/ There are a lot of topics, which are marked as having a best answer. But for an unknown reason some of the topics do not show the best answer, when you follow the link to the topic. This one is working as expected : https://www.asktraders.com/trading-community/topic/4441-technical-indicators-for-day-trading/ But these do not sho…
Last reply by Jim M, -
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- 2 followers
- 12 replies
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Hello, I have got this error in the support center. "InnoDB database tables typically perform more efficiently and reliably than other database engines such as MyISAM on most modern hosts when configured correctly. It is strongly encouraged to ensure all of your database tables are using the InnoDB storage engine and that your hosting provider has configured MySQL for InnoDB use. " I have indeed seen In the ACP SQL Toolbox that I have several MyISAM engines running for some tables, What is the safest what to the migration? Can I do it easily via the ACP or involve our system guy?
Last reply by Marc Stridgen, -
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- 1 follower
- 3 replies
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Hello, I just update to Version 4.7.14 -beta Now, when we edit an article of a database (Pages), the updating time erase the created date. All the content edit get a new "created date", with the time of now.
Last reply by SoloInter, -
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- 2 followers
- 7 replies
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Forbidden You don't have permission to access this resource. After change of server and domain, now I want to edit a old post, same account same privilege, but I don't know why don't let me save the post, appearing above error page and message.
Last reply by Marc Stridgen, -
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- 2 followers
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Hello, My website was hacked at the weekend. My hosting company flagged it after the event and flagged some suspicious files. I got these cleaned up and removed. The hosting company did a fresh scan this morning and sent me the following. I have a large forum, are these files normal? Is there a way of installing a fresh version of Invision to ensure all files are clean going forward? Thanks for any help. We only have a very basic scan that searches for some common spammy strings\code that we've seen commonly used on sites. I ran it now and it flagged a lot of suspiciously named files still on the site. Are they by your developer? …
Last reply by teraßyte, -
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