General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,425 topics in this forum
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- 1k views
Admin accidentally deleted the other Admin. Is there a way to “Un-delete”?
Last reply by Marc, -
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- 2 followers
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Hi, In one of recent updates you (IPS) disabled access to CSS files. However, I am stuck with my mods I made to the CSS files and now I have no way to revert it back to default. Hoe I can do this? Problem is that I used there !important rules, so now I can't override it trough custom.css. Can you add an option to "sync" the "hidden" CSS to default or tell me a way I can do this? Case is that you have hid it without syncing to default.
Last reply by Matt, -
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- 1 follower
- 1 reply
- 432 views
Hello everyone, We have implemented all updates regarding the PHP version. Now we are worrying about data loss or website functional error that may occur at this time. Can someone support the update or can we easily do it ourselves?
Last reply by Marc, -
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- 1 follower
- 4 replies
- 728 views
Before it was possible to configure processes and enable/disable them? Can't find it anymore in the ACP, Is this still available if you know where to look?
Last reply by Canis, -
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- 2 followers
- 4 replies
- 668 views
I have an icalendar that I subscribed to feed events calendar. Is there a task that can run and week of and or day of percolate these events into the activity stream?
Last reply by Marc, -
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- 1 follower
- 1 reply
- 635 views
I did not find coupon data in the commerce statistics. The necessary data is in successful transactions: name/date/product/income and discount, but they are not in the commerce statistics. How is it possible to see the results for the selected period for the selected parameters, similarly as for products? It would be great if this data would be included in the ACP commerce statistics along with the products and the ability to upload a CSV file. What the best way to access coupon statistics? Thank you.
Last reply by Jim M, -
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- 2 followers
- 2 replies
- 375 views
See above- where is the setting to disable the permission for a user to hide a thread that they originally created? Thanks
Last reply by Marc, -
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- 2 followers
- 3 replies
- 875 views
Is there any way to remove the text background colour in the cke editor? Whenever something is copied, the text always has a background color and that doesn't look nice. Greeting, Vakarian
Last reply by Luuuk, -
- 4 replies
- 464 views
Umm... I purchased a beginner package and I've read the Help Guide, but I can't see where to login for the first time and access my ACP to set things up. I think I'm missing an initial email or something telling me where to go. Confused. Also, there is no formal email we can write to do individual support? Everything is done here in the forums? Please advise. Jason
Last reply by Combat_Pilot_Jason, -
Used to be Adding a url from your forum (topic or post) did not open the link in new window
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- 15 replies
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Used to be Adding a url from your forum (topic or post) did not open the link in new window. Is this changed, right not when I add a url from my board opens the url in NEW window??????
Last reply by Marc, -
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- 2 followers
- 10 replies
- 927 views
Hello, I have a board license stop renewal in v2.3.5. What if I renew the license right now, will the board upgrade to the latest version? Thanks.
Last reply by Afrodude, -
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- 2 followers
- 3 replies
- 901 views
Hey guys, Is there a way to integrate Wisp.gg/WHMCS using SSO on the invision power board login structure? Also is there a way to use a .svg file as my logo? Thanks
Last reply by Marc, -
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- 3 followers
- 22 replies
- 1.2k views
Hi, Does IPS use 'limited cloud' EU-based service centre for EU hosted communities? Or does IPS use an outside support centre to access the EU-based hosting? Thanks.
Last reply by Randy Calvert, -
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- 399 views
Hello IPS, In 4.7.9 you mention What it actually mean to proceed with caution? What specifically we should point our attention to?
Last reply by Stuart Silvester, -
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- 1 follower
- 1 reply
- 379 views
When you enable fluid view in the board index, you will get a beautiful fluid view of all topics in all forums. But even if you filter by "last updated", all pinned topics appears first. Is there a native way to hide pinned topics in fluid view and maybe I am missing it? I now this is expected, but let me explain my problem: in the board index, the fluid view will show all pinned topics, from all categories and subcategories, first. Imagine dozens of categories and subcategories with pinned topics with info that is relevant only in the context of the category.
Last reply by Nathan Explosion, -
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- 1 follower
- 6 replies
- 703 views
HI i have set up some steps for profile completion and made them required - however, each time a user signs up, the values are blank - how do i make the questions mandatory? subject path admin/?app=core&module=membersettings&controller=profilecompletion Thanks
Last reply by Randy Calvert, -
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- 1 follower
- 3 replies
- 882 views
We want to encourage new users to use their real name as their user name when registering, and to discourage or prohibit them from using an email address or just a first name. Where can we insert text to do so? Can we place restrictions on allowable user names?
Last reply by NSPN, -
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- 2 followers
- 3 replies
- 572 views
I have a site that is niche specific but has some non-niche related forums (such as Politics). Is there a method for throttling posts in a given forum or set of forums OR perhaps earning/applying a credit system to post in a forum/set of forums? The issue is that these members do post quality site content at times, however they post an unbalanced number of lesser quality/unrelated topics. You may ask why even have the unrelated content, but it creates conversation and engagement that leads to posting site niche related content that is valuable. One marketplace add-on I found that could effectively throttle a set of forums is @DawPi's
Last reply by Clover13, -
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- 1 follower
- 5 replies
- 877 views
Hi there, Is there a way, when adding an article, to display a manually curated list of related articles, files, downloads etc? I know you can use the tag system or organise things into categories, but I'm looking for something which would allow for a more specific and controlled way of linking and promoting content items which are very specifically related. For example, you might right Article A, and then alongside it have a widget/block which said "Other articles in this series: Article B, Article C, Article D... etc". Thanks.
Last reply by opentype, -
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Is it possible to allow others besides the OP to add a poll to a topic? Often, there is a call for a poll, but only the OP or Admin can add. I would like to have all members )or by member group) have ability to add a poll. Maybe I am missing the process. Please advise. Thanks all.
Last reply by Randy Calvert, -
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- 2 followers
- 8 replies
- 1.1k views
Hello, I'd like to resize the logo in the email wrapper: now is too large, despite it's 648x180px. From mobile it appears in this way: I tried to reduce the image size (it's a png); this is a 360x100px and as you can see the image appears blurred: Is there a way to have the email body large like in the second screen but without having the blurred image? I hope I was clear, I have some difficulty with English 🥲
Last reply by Amy Pond, -
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- 2 followers
- 3 replies
- 726 views
Hi, Is it possible to moderate reviews and comments by user groups. Meaning: I want my paying members (specific user group) to be able to leave reviews on my posts and videos, but I don't want that reviews of my non paying members are automatically published (moderation). Is it possible to set up this ? Paying members (group 1): Can leave review and they are automatically published Non paying members (group 2): Can leave review but they need to be validated (by admin/moderator) before to be published. Thank you for your help. Olivier.
Last reply by Marc, -
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- 3 followers
- 10 replies
- 1.4k views
I am getting inundated in every Forum with SPAM! I thought my Billing twice a year included SPAM protection at least a little bit. Please help me! My husband, LGJ, is in the hospital on a respirator for the past 4 days, and I did not even know about all of this spam until one of the members of my Forums notified me! Then I checked my email and Lo and behold every hour another notification... It is not "Just Someone"!!!! It is a Batch of Spammers hitting on my Forums!!!!! Please help me, I am w/o a webmaster and I cannot think except I keep flagging them, but they just keep coming in droves daily!!!! I cannot keep this up, I am at the Hospital ho…
Last reply by Marc, -
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- 3 followers
- 15 replies
- 1.2k views
I'm not sure what has happened to my api tab all of a sudden? I am running the Super65 cloud managed plan and have made no significant changes to the site in the last 24 hours. This issue appeared out of no-where ~ 3 hours ago and is affecting my users. License key also seems to be having some issues? (possible root cause?) Attempting to take my license from this site, and pop it in my admin panel results in this message: (key deleted for safety)
Last reply by Marc, -
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- 3 followers
- 4 replies
- 954 views
Hello there, Is it safe to allow accents in Display Names? From a technical point of view: á, é, í, ó, ú, ñ... and its uppercase versions. Regards.
Last reply by opentype, -
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