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3 hours ago, mrssurv said:

No one has done anything….  Your support team hasn’t even contacted us after we replied to your email.


My boss is livid.  To say the least.  

I've taken a look at your ticket there, and it does seem there may have been a delay on your restore unfortunately. I have gone ahead and chased this up for you, so we can get the restore done as soon as possible.

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