Combat_Pilot_Jason Posted March 25, 2023 Share Posted March 25, 2023 Umm... I purchased a beginner package and I've read the Help Guide, but I can't see where to login for the first time and access my ACP to set things up. I think I'm missing an initial email or something telling me where to go. Confused. Also, there is no formal email we can write to do individual support? Everything is done here in the forums? Please advise. Jason Link to comment Share on other sites More sharing options...
Management Charles Posted March 25, 2023 Management Share Posted March 25, 2023 You should have received a welcome email with your starter admin login. If not, try a password recovery in your new community. You can also email support@invisionpower.com from your purchase email address for help. Link to comment Share on other sites More sharing options...
Combat_Pilot_Jason Posted March 25, 2023 Author Share Posted March 25, 2023 So I never got that email because I made a typo in my initial sign up and purchase. I then corrected the email, but I don't have the Welcome email. I somehow have a test forum that seems to match the info for my community found in my Client Area. Is that normal? Jason Link to comment Share on other sites More sharing options...
Management Charles Posted March 25, 2023 Management Share Posted March 25, 2023 Ah yes that might mean your community still has the wrong email in it. I set your new account you just made with the proper email address to be an admin so you should be good to go now. Link to comment Share on other sites More sharing options...
Combat_Pilot_Jason Posted March 25, 2023 Author Share Posted March 25, 2023 (edited) When I try to log into my test forum I now get this message. The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information. Jason Ok THANKS Charles seems to be working now. Jason Edited March 25, 2023 by Combat_Pilot_Jason Brian Garcia and Charles 2 Link to comment Share on other sites More sharing options...
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