General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,368 topics in this forum
-
- 2 replies
- 452 views
On my forum-index, the last posts in a forum are displayed with last post dates. When i enable translation keys, i get '_date_this_week_c', which only shows me; <word key="_date_this_week_c" js="0">%s at %s</word> The same result for the sidebar topic-lists; <word key="topic_started_date" js="0">Started %s</word> The wildcards show daynames that aren't translated, after translating the day_0, day_1, day_2 etc. keys, and the MO,TU,WE etc. keys. Am i missing some translations?
Last reply by bfarber, -
- 2 replies
- 589 views
I plan to keep a website running for 6 additional months for one of my licenses, but the IPS software will be closed. No registrations, not visible ( except the admin ). Absolutely no activity. Just CLOSED. the way it has been for the last 2 months. I'd like to move the license to a new project, new url and create a new community. Am I allowed to keep the old website closed ? Or I need to delete the whole IPS from the old domain, before installing it in the new website ? If I move the license to a new domain, can I keep the old installation closed for a few additional months ?
Last reply by Jim M, -
- 1 follower
- 4 replies
- 622 views
I just switched to Bluehost and SSL is part of my package. There is a directory called ssl. Am I supposed to have my forum in that folder? I am new at the SSL stuff so I am not sure what to do to make my site secure (which Facebook requires) Any help would be appreciated.
Last reply by WOFman, -
- 2 replies
- 345 views
hello my member is from China . you know they can use google.com So Invision Community can work without google ?
Last reply by bing11, -
- 4 replies
- 369 views
I have a member who is having an issue with their account. I asked them to send me a screenshot and in the top right corner it says : Sync isn't working Sign-in details are out of date Sign in again. Is this a Facebook issue or something? They have signed in again but it keeps coming up and as a result she can't see some parts of the community. Very odd :) Melissa
Last reply by Melissa West, -
- 3 replies
- 275 views
I set up 5 new Ranks with appropriate numbers of Pips but none of them are showing up. They're still showing the default ranks from the initial setup. Anyway to get them to show or activate them?
Last reply by Melissa West, -
- 0 replies
- 224 views
Hello, unfortunately the conversion of my old MyBB 1.6.12 forum to Invision Community 4.3.6 did not transfer the profile pictures to the new system. None of the files were copied and the database column for the profile pictures contains the value 'NULL' instead of the links to the according profile pictures. Also all the background tasks are already finished. Adding new profile pictures works though. Any ideas what could have gone wrong?
Last reply by ComputerWorks, -
- 1 follower
- 1 reply
- 265 views
hello How And Where To Remove Are You Human Captcha From Sign Up Page?
Last reply by opentype, -
- 1 follower
- 2 replies
- 265 views
Is this working as expected or is something wrong with the streams? Left is showing with option "Content items, comments, and reviews" right window "content items only". Both show a review (unread Topic badge), but it should show only on the left window. And the red marked post should be shown on the right window too.
Last reply by Ramsesx, -
- 2 followers
- 8 replies
- 404 views
I keep up with bounced email by turning off notifications for these users as well as moving them to a bounced email group. I still get these bounced emails even though I turned off all notifications. Where do I change this? Thanks
Last reply by Square Wheels, -
- 3 followers
- 5 replies
- 383 views
I am searching for any instruciton how to build in the tools for the " EU General Data Protection Regulation (GDPR) " - can anybody provide some information about that ? 🙂 Or what aready would help is - where can I make that users can delete there own accounts ? Been searching for a while but did not find it 😄 Thanks HP
Last reply by bfarber, -
- 1 follower
- 2 replies
- 631 views
I have created a custom profile field of type Select Box. How do I translate the values of this field?
Last reply by bfarber, -
- 1 follower
- 1 reply
- 233 views
I would like to change Report form to be just Text Area. Users should not be able to commit media there or use text format like font size or color. Can I change this?
Last reply by bfarber, -
- 1 reply
- 228 views
Does anyone know where I can find the php file that receives POST for the registration / account creation form fields?
Last reply by Jim M, -
- 1 follower
- 1 reply
- 349 views
I have installed Links Directory and now it is available as club feature. However I do not want to allow my clubs' leaders creating their own link directories within the club. How can I disable this feature for the Clubs?
Last reply by newbie LAC, -
- 1 follower
- 12 replies
- 641 views
We've got a fairly long list of bad words setup in IPB. We want to make sure people cannot register with these words in their choice of user or display name. I presume IPB applies the censor to user names, but I wanted to double check?
Last reply by Nathan Explosion, -
- 2 replies
- 400 views
Alternatively: What is the data structure of an XML custom database import? I have an SQL backup of one of the custom "database" tables. I need to re-import that, but I don't know how to link that up so it fits back in with the rest of IPB. To clarify I've imported my table backup here. But it doesn't show up here. How do I relink it into the backend?
Last reply by bfarber, -
- 3 followers
- 4 replies
- 238 views
Hi, Is there a way to hide the last visit information ? or restrict it so that only staff can see this? Thanks
Last reply by bfarber, -
- 1 reply
- 248 views
Hi lads, As I like some of the new skins for latest version of IPB I decided to renew my licence and upgrade. I uploaded invision community files via ftp, entered mysite.com/admin/upgrade. Everything works OK. Then installer asks me to select what I want to upgrade. And it says I have forum version 3.4.8 and that it's Up To Date. So I can't actually select anything and continue... any ideas?
Last reply by Mark H, -
- 1 follower
- 4 replies
- 483 views
Hello... Is it possible to remove the top on pages, i have marked the top in red Eivind
Last reply by dogbone, -
- 1 follower
- 3 replies
- 482 views
How can I put one of the pages in pages for my startup page (homepage)
Last reply by kmk, -
- 1 reply
- 241 views
so i cannot access my acp at all. mcp and the website work perfectly fine. im not late in payments or anything. i've tried different browsers and it wont let me login into the acp. what is happening and how do i fix this?
Last reply by seba stian, -
- 3 replies
- 417 views
How To change Limit Username Length 3 to 2? thanks
Last reply by Faqole, -
- 1 reply
- 380 views
Big question on the referrals feature. Assuming I open it to commission for any product on my website, do referrers get commission for purchases made by new registrants in that same site visit or does it give commission to referrers for every purchase that a referred new registration makes from then on?
Last reply by loccom, -
- 1 follower
- 2 replies
- 1.1k views
Hello, I have all the forums set up and would like to make a backup before the start. The Forum is self-hosted. How do I do that? Can I set the number of times a backup should be made? Daily, Weekly... I can't find a setting. Thanks Christine
Last reply by Misi,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
