General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,368 topics in this forum
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- 3 followers
- 9 replies
- 402 views
I was charged $205 I was planning to renew but I can't afford to do it now,.. suddenly I am billed and the subscription renewed. What gives? 😞
Last reply by LiquidFractal, -
- 3 replies
- 287 views
Hello, I got an ips forum. In there I can make groups. Is there any mod or any posobility to make sin groups?or just to chnage a name for a person but this person will be in that permission group?
Last reply by Jennifer M, -
- 0 replies
- 190 views
I'd like to offer one product but at two different sizes, the pricing would need to reflect the change. Likewise with some products I will be offering in different colours but at no price change. Can anyone explain to me how I could setup the custom fields for products, so I can achieve this please? I'm also struggling to get my head around group purchases. Does anyone know?
Last reply by Joey_M, -
- 3 followers
- 3 replies
- 373 views
Hi, so, I've disabled the font size for the text editor because people abuse it pretty easily - by making text too huge to the point the page breaks. Is it possible to make it where they can only go so big with the font size? Thanks
Last reply by opentype, -
- 1 follower
- 6 replies
- 352 views
I bought pages but how do I get it installed?
Last reply by Kaitlin Smith, -
- 0 replies
- 198 views
Is there an option on the admin CP to change the color of the breadcrumb? I'm using the default ips theme, and messing with it's options. I'd rather not add any custom css if possible, so i'd like to change the color of breadcrumb (and the rest of the text on that navigation area, to a certain color. is it possible? thanks in advance
Last reply by Steph Jensen, -
- 2 followers
- 3 replies
- 245 views
Morning everyone! I'm trying to figure out how best to implement something that lets us put rejected member accounts on hold rather than deleting them. The community I manage is a magnet for pervs, so the membership application has several questions built in to weed them out. It's pretty successful, and for those who are caught that way we can ban them off the top rather than approving their application to join. There are also several cases, though, where something isn't right with the application and we deny membership but don't ban. In those cases we want people to be able to view the content of the forums until the issue is addressed. (The most common exa…
Last reply by tonyv, -
- 2 followers
- 2 replies
- 220 views
I'd like to add a link to the display of a profile field on topic view, but I'm having trouble figuring out how to make such a link work. The Display format subtext says you can use {member_id} to retrieve the individual member's ID, but I'm not sure what that would even be used for since it doesn't work in with the friendly links system. I tried this: Where I just copied the link to my own profile, but replaced the part that specifies me with {member_id}, but it doesn't work without the -Display Name. I don't know how to generate that, though. Can anyone advise me? Thank you!
Last reply by kherezae, -
- 2 replies
- 246 views
Hi, Is it possible to allow members to use the reaction feature while having the reputation feature turned off? or if not --- is there a way to hide the reputation count on member postbits or to change the word reputation? thanks very much for your help
Last reply by Wren, -
- 1 follower
- 2 replies
- 165 views
Hi everybody, I want to make only selected member groups able to download the attachments in forums and clubs. Attachments are .mp3, .pdf, .mp4 and .jpg files. But as when I add a .mp3 file or a .jpg file any membergroup can download it even the permissions are set correctly in the admin panel. As an example for .mp3 files a link is generated which anybody has access to who can read the topic. My goal is that all membergroups can read a topic in the forum or the clubs but only one member group can download the attachment. I have made the proper settings in the permission but somehow it does not work - so how do I do that ? Thanks for your help in forward.
Last reply by hpcrazy, -
- 1 follower
- 2 replies
- 575 views
I am in the process of setting up a self-hosted IPS forum. I have looked for recommendations/guidance on sizing for my standalone host but haven't found anything particularly useful. Apologies if this info is out there somewhere and I haven't dug deep enough. Could anyone share some recommended specs for supporting communities of varied size? For reference, I am using EC2 and S3 for my box. Sam
Last reply by gabs007, -
- 2 replies
- 852 views
I'm just installing a new instance of IPS, and this time i'll try to stick to the default theme, mainly to avoid any issues caused by themes. My first question is, where i can adjust font size for post and blog text? Is this not a setting, and does it have to be done on a CSS file?
Last reply by Steph Jensen, -
- 2 replies
- 343 views
Hello, I noticed that I can't install the the CKEditor markdown plugin. When I install it over the acp under the toolbar section I can find the button and I'm able to set permissions which groups are able to use it. But when I try to use it, click on the markdown button, the editor switch like on the source button, but the frame where I can type my text does not open again. Did someone know how I could fix it to get the markdown plugin working? https://ckeditor.com/cke4/addon/markdown
Last reply by JReviews, -
- 1 follower
- 1 reply
- 178 views
Hello all, We submitted a support ticket for direction on how to add moderator tools to search results for easy cleanup. Just looking for the little boxes along the side like in sub forums. We received a response that it's not a feature but there may be a plug-in that can accomplish this. Does anyone know of a plug-in that can do this? I've searched but was unable to find anything.
Last reply by Joel R, -
- 3 followers
- 14 replies
- 776 views
Seems like a simple thing to do, I can see a 'Content Count' but how or where do I click to view the content that makes up this number?
Last reply by CP_User, -
- 2 followers
- 4 replies
- 415 views
I’m using clubs which I enjoy - except that as an admin I see every single club people have created. Can I turn that off so I only see the clubs that I’m a member of? thanks! -jason
Last reply by jasonschleifer, -
- 2 followers
- 3 replies
- 265 views
Bear with us, we're new to IPB, but our moderators are asking how they can search through the reports in the Reported Content section?
Last reply by NeedCoffee, -
- 6 replies
- 290 views
We have our contact form come through to the support desk. Occasionally someone will put a typo in to their email, which means they don't get the ticket updates. We can't work out how to fix the email address on the ticket to remove the typo? Any ideas? Thanks
Last reply by NeedCoffee, -
- 2 followers
- 1 reply
- 279 views
Is there any way to create a link to a specific style? Thanks.
Last reply by bfarber, -
- 2 replies
- 287 views
Hi! Is there anyway to add links to other pages on the site to the editor? We recently upgraded our board, and on the old version, we had links to different pages (member resources) on the bottom of the editor page for them to have easy access when posting. Is there any way to add those back in?
Last reply by DaisyB, -
- 1 reply
- 446 views
How would I link purchases so that they reduce if two or more are purchased at the same time?
Last reply by Joey_M, -
- 3 followers
- 3 replies
- 267 views
Another entry in "No one told me about this in Invision but it's kinda cool": Some of you more seasoned users may already know this, but: I discovered that when viewing someone's Profile page, you can click above their name on their cover photo to expand the cover photo to its full dimensions (at least relative to the site parameters). This is great because it allows people to express themselves without cropping favorite pics they want to upload as their cover (something users have mentioned to me in the past). Did not know you could do that...but cool! 🙂
Last reply by Meddysong, -
- 4 replies
- 329 views
Hello Is there any way to google not index images on my board?
Last reply by alex1981, -
- 1 follower
- 9 replies
- 428 views
Hi. How to add a new menu item? I tried to add an item in the menu manager, I press the "Add Item" button and a blank page opens (screenshot). I can not change the parameters of the new item. Invision Community v4.3.6
Last reply by Jim M, -
- 1 follower
- 1 reply
- 313 views
Is it possible to move the category title as in the screenshot? Or is it a theme feature? On the screenshots of theme page, the category title is in the right place, but after installation, I realized that it was not...
Last reply by LC3573,
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