General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
3,575 topics in this forum
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Hi Looking to reduce the amount of custom themes in use on my forum, is there a way to show what themes are being currently used by members. There was a way to show how many members using each theme but i cannot remember. Thank you
Last reply by bearback, -
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- 7 replies
- 261 views
Hello there! I'd like to add a description under some required field in the registration page, to explain why they are required or something. How can I do this? 🙂
Last reply by Joe12345, -
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I have quite a few plugins which work, but I can't edit their settings due to PHP errors. I don't have access to the XML files, some of which were custom-made by @newbie LAC. I realise that these can't be exported to be fixed. But can they be fixed in a live dev environment to work properly? I don't really want to lose them, I have most disabled but if I don't have the XML. Will I need to seek them to be remade? 😞
Last reply by Joey_M, -
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Is the latest security update for 4.7.11.1 needed if I am still running 4.7.10?
Last reply by Jim M, -
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My SEO adviser gave me the suggestion that I should run my IPB in english and german. Does anybody have any experience in this matter ? Does it in fact make a difference in the SEO ? And is it then possible to have the core on the IPB in 2 languages ? Thanks for the help in forward.
Last reply by DawPi, -
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I've updated to the latest software version, but I can't activate the "Reject cookies" button. It only shows me the Accept button. What do I need to do to make this button appear in the cookie information bar? Thanks!
Last reply by Nathan Explosion, -
Having trouble getting iPhone to recognize a background_color update to the PWA manifest. The apple-touch-startup-image links are correct in the site source code and CDN (correct image and correct background_color), as well as for the dimensions of my model iPhone, but the background of the startup image is not correct on the iPhone when the PWA is started. I've tried wiping the iPhone website data and cache, restarting the device, removing and re-adding the PWA, both Safari and Chrome to Add to Home Screen, but it still seems to be different than the apple-touch-startup-image for the device dimensions. Any ideas? Is there some other cache somewhere that needs to…
Last reply by Clover13, -
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Hello, I have Invision Community Classic (self-hosted IPB) and I am not seeing the ability to make forums, download areas, etc. for clubs. I only have the option to make pages. Is this an error on my end? Thanks
Last reply by Marc Stridgen, -
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I have a swift question. Is there a way to diplay a list of only one member group on the IPB ? Thanks for the anwser in forward.
Last reply by hpcrazy, -
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I'm preparing to move to a new server. There I get the messages "The component mod_python is not installed on the destination server. mod_python will be unavailable for all restored objects." and "The component mod_perl is not installed on the destination server. mod_perl will be unavailable for all restored objects." Do we strongly need mod_perl and mod_python for IPS?
Last reply by teraßyte, -
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Not sure if this belongs here or in feedback, but it seems like there are inconsistencies in block templates' class usage and corresponding CSS that influences the layout (i.e. some center aligned, others left aligned. Assuming there's no way to cleanly update this via AdminCP and will require editing the block code somewhere else? The Events >> Upcoming Events block: <li class="ipsWidget ipsWidget_vertical ipsBox ipsResponsive_block" data-blockid="app_calendar_upcomingEvents_mqeugg6iy" data-blockconfig="true" data-blocktitle="Upcoming Events" data-blockerrormessage="This block cannot be shown. This could be because it needs configuring, is unable to s…
Last reply by Matt, -
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- 9 replies
- 265 views
I can't seem to find a link to IPS's PWA documentation. Anyone know where it's located?
Last reply by Clover13, -
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Is there a way to send an email to all members of a club? I looked in the Members > Bulk Mail section but don't see any filters that would limit the email to only members of a specific club. If there is no way to do this from within the platform, is there a way to export all email addresses of club members so I can do it manually in Outlook?
Last reply by Jim M, -
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- 3 followers
- 3 replies
- 131 views
Is there setting to choose how many comments are showing in one page? I wanna show them all in one page, not pagination. EDIT Found it
Last reply by Marc Stridgen, -
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Last reply by Marc Stridgen, -
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- 185 views
I'm getting this message in an orange banner at the top of my forum, and I follow the instructions on where to go in AdminCP>Support but there's no button to apply the patch... What am I missing?
Last reply by Owlsonline Admin, -
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- 160 views
I have three licenses that list an expiration date of tomorrow. Do I still have access tomorrow, or does it run out today?
Last reply by Square Wheels, -
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- 2 followers
- 9 replies
- 356 views
I can add tags to articles in my Articles database. They are displayed in green with the word "Tags:" in front. Is there a way to change that color and remove the word "Tags"? So for example here I want it to say simply "Workflow":
Last reply by Marc Stridgen, -
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- 2 followers
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- 90 views
First Q, I want filtering group promotion by two cumulative earned badges.I mean, only if the user gets both badges he will be promoted. Does picking both of the badges in the promotion badge filtering accomplish this? Another Q, what is the best way to manually massive move users between groups?
Last reply by Marc Stridgen, -
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Anyone have details or insights for how this will affect most of us small fish that run very small Adsense accounts? How much will it cost? How will it be implemented? Any more details will be very much appreciated.
Last reply by Marc Stridgen, -
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- 2 followers
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- 145 views
Hi, I have question about Pages and licence. This is an example: I have my community installed on subdomain invision.domain.tld There are forums, gallery, blog etc. And now via Pages I want to create landing pages for my community, which would be located in root (domain.tld) Is it possible by Pages and it's allowed by licence which is valid for subdomain?
Last reply by Axel Wers, -
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- 1 follower
- 2 replies
- 179 views
Hey guys, We're currently running an on-premise solution of the IPS Community package and we've recently started contemplating a potential transition towards the IPS cloud solution. We've inquired twice now through the contact form to see how a migration might look like though unfortunately we're still waiting on a response from the sales team. I hoped to be able to get into direct contact with someone who could assist us in scoping out the potential lift-and-shift if at all a possibility.
Last reply by Hexerino, -
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- 1 follower
- 6 replies
- 318 views
Due to spammers I have set my forum so new registrations need approval before they can sign in. After doing that I no longer get an email notification that a new member has registered and the account needs my approval. Is there a setting I can change so I will get an email when someone's registration needs approved? Thanks for your help.
Last reply by Marc Stridgen, -
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- 1 follower
- 4 replies
- 314 views
Why is it that I can't embed a video attachment from gallery into a forum post? It just goes in as a link
Last reply by Marc Stridgen, -
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- 2 followers
- 7 replies
- 380 views
I'm trying to connect my Invision sub sites with the main Invision site for auth (which I use to be able to do) and is still advertised as a possibility. Yes I clicked on the link "Connect Two Invision Communities" and it says the same thing. I'm running 4.7.10 but I don't see AdminCP -> System -> REST & OATH option anymore (which I use to) Can someone clue me in to how we do this now?
Last reply by Marc Stridgen, -
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