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Are there server issue this morning 1/18/24?


Go to solution Solved by David N.,

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Posted (edited)

There are a lot of server errors lately. Generally when I'm experiencing server errors, they match slow response time peaks on the response time curve reported there: https://status.invisioncommunity.com/ - but the downtimes are not reported. I've been reporting my downtimes in the following topic: 

Edited by David N.
  • Management
Posted

We're sorry for any inconvenience. We have been hit with a run of large-scale Distributed Denial of Service attacks against a few customers that seemingly attracted a lot of negative attention. We are constantly improving our mitigation systems, but there are rare occasions when there's a delay while the system mitigates while minimizing disruption to legitimate traffic.

Thank you for your patience and ongoing business.

Posted

Thank you Lindy. There was already a large scale DDoS attack on December 26 that resulted in several hours of downtime, so this is definitely a problem with Invision's Cloud hosting services. 

I understand the cloud use AWS, and I see that AWS has protection against DDoS: https://aws.amazon.com/shield/ - not sure if Invision is already using this service or not. 

Posted
On 1/18/2024 at 3:10 PM, Lindy said:

We're sorry for any inconvenience. We have been hit with a run of large-scale Distributed Denial of Service attacks against a few customers that seemingly attracted a lot of negative attention. We are constantly improving our mitigation systems, but there are rare occasions when there's a delay while the system mitigates while minimizing disruption to legitimate traffic.

Thank you for your patience and ongoing business.

Doesn't AWS have protocols in place to mitigate DDoS attacks and keep sites up?

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