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Good evening!

If I add credit money to a customer's account, will that be used partially when a subscription auto-renews?

I'm struggling to find an answer.

Thanks!

Solved by Marc

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  • 3 weeks later...
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On 1/5/2024 at 2:05 AM, Marc Stridgen said:

Yes, that would indeed be used on renewals

We gave that a shot and it looks like the forum took the credit, but my client was still charged the whole amount for the subscription.  

Oh wait, it looks like they have 2 subscriptions. Disregard!

Edited by LittleFang

  • Community Expert
6 hours ago, LittleFang said:

Oh wait, it looks like they have 2 subscriptions. Disregard!

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