LittleFang Posted January 4 Share Posted January 4 Good evening! If I add credit money to a customer's account, will that be used partially when a subscription auto-renews? I'm struggling to find an answer. Thanks! Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted January 5 Solution Share Posted January 5 Yes, that would indeed be used on renewals LittleFang and SeNioR- 2 Link to comment Share on other sites More sharing options...
LittleFang Posted January 23 Author Share Posted January 23 (edited) On 1/5/2024 at 2:05 AM, Marc Stridgen said: Yes, that would indeed be used on renewals We gave that a shot and it looks like the forum took the credit, but my client was still charged the whole amount for the subscription. Oh wait, it looks like they have 2 subscriptions. Disregard! Edited January 23 by LittleFang Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 23 Share Posted January 23 6 hours ago, LittleFang said: Oh wait, it looks like they have 2 subscriptions. Disregard! Link to comment Share on other sites More sharing options...
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