January 15 in General Questions
Previously this could be fixed by changing the settings on the iPhone under Settings > Camera > Formats from High Efficiency to Most Compatible (although not idea as HF is the default setting) this work around however does not fix all images. And sometimes when a user takes a photo and uploads it, they will see a black image. They can send this image to themselves on telegram for example and then download and then re-uppload, this uploads it as a jpeg, but some quality is lost.
Is it possible for Invision Community to natively support direct images that are uploaded from iPhone 15 and later in Most Compatible most and ideally also High Efficiency mode also?
To confirm this is happening only sometimes and not on all photos.
Do you have an example you could attempt to post here?
Started January 23
Started December 3, 2022
Started 7 hours ago