Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Gallery Uploads Issue
- Last reply by teraßyte,
23,005 topics in this forum
-
- 0 replies
- 244 views
On topic view I want to show Similar Content block. That's ok. But Similar Content is currently based on tags, not on title keywords. So my question is: is there a way to show latest or popular topics block only if Similar Content is empty?
Last reply by sobrenome, -
- 1 follower
- 0 replies
- 264 views
Trying to find a way to return a list of topics without replies.
Last reply by Ocean West, -
- 1 follower
- 1 reply
- 349 views
Hello..... I have just installed the IPB 4 Suite with gallery. I can upload a single file or many files at the same time. All well. But when the gallery want to save the pictures at the end its only save the same picture over and over again. This happens also when i upload a single file. If i dont stop it, it make hundreds of copies of the same image.... Any solution for this.... Eivind
Last reply by Sinistra Sensei, -
- 0 replies
- 299 views
I am trying to figure out where or how to edit the array for the bday_year field for the registration form?" We have searched, and searched, and cannot find it anywhere. One of the sites I am on it is important that we can remove "Not Telling" from the array so it only shows the years.
Last reply by RazorSEdge, -
- 21 replies
- 1.1k views
21 April 2015 - 07:09 AM I have changed the domain http://mechanical-engineering.in to http://mechanical-engg.com The board is in the url http://mechanical-engg.com/forum The index page of mechanical-engg.com is using IP content and it takes the page to http://mechanical-en....php/index.html Q1 Where should I redirect code and what should be the code... I tried using cpanel redirtect it worked for mechanical-engineering.in but not for / forum additionally while changing address in Google webmaster it gave me the following error Confirm that 301-redirects work properly URLs from your old site should be redirected to your new site using permanent 301-redirect di…
Last reply by Jim M, -
- 1 reply
- 315 views
There was one file....? pl provide me the link Regards Saurabh
Last reply by Bruno Bacha, -
- 1 follower
- 4 replies
- 535 views
Hi How can i set the "notify me of replies" activated by default, instead of leaving the users activate it on demand ? Tx
Last reply by Jim M, -
Google Bot
by Max_69- 1 reply
- 301 views
Hi, there is an option to see the google bot, bing, etc.? Thanks
Last reply by Max_69, -
- 4 followers
- 53 replies
- 3.2k views
How are we doing this now? Is there something like this for 4.0 or did I miss something? more than likely https://www.invisionpower.com/support/guides/_/ips-community-suite-apps/ip-cont/make-ipcontent-your-homepage-r273 I already have index as homepage etc... This is specifically for if someone was to go into your site through http://www.yourdomain.com for example and see your site index without going into your site ipb folder.
Last reply by Hawaiianz, -
- 3 replies
- 524 views
Aloha, I just tried using the cron job for the first time in IPB 4.0.2, and I get the exception below from cron. Anyone know what might be causing this exception? Exception: IPS\Db\Exception Object ( [query] => [binds] => Array ( ) [message:protected] => No such file or directory [string:Exception:private] => [code:protected] => 2002 [file:protected] => /home/theaccount/public_html/system/Db/Db.php [line:protected] => 121 [trace:Exception:private] => Array ( [0] => Array ( [file] => /home/theaccount/public_html/system/Task/Task.php …
Last reply by Hawaiianz, -
- 3 replies
- 295 views
I need a urgent help for 301 redirect . and also have craeted a ticket.... but no response....
Last reply by Saurabh Jain, -
- 1 reply
- 275 views
I recently upgraded and purchased IP.Content to add to my preexisting IP.Boards to my website but I can't seem to find any effective guides showing me how to actually update v 4.0+ Can anyone help me on installing the new IP.Content upgrade?
Last reply by Rhett, -
- 0 replies
- 304 views
Hello, I recently purchased IP suite with no extra applications and later that day decided I wanted IP.Content aswell. So I bought IP.Content and now I have no idea what to do. I cannot find the link to download IP.Content and install it to IPB. I contaceds support and they have not gotten back to me... How do I install IP.Content? Thanks for any help you can provide, Spencer
Last reply by Spencer Fishman, -
- 1 reply
- 291 views
To get more discussions on my board I would like to allow guest to reply to topics. But all posts by guests must be cleared thourgh a mod. Is it possible to setup IPB to do this?
Last reply by Aaron M, -
- 4 replies
- 375 views
1) how to enable email as login id? 2) stats are not displaying now. 3) where to enable last activity/post block? 4) Announcement feature available? thanks
Last reply by bavi, -
- 0 replies
- 336 views
Hello, What file must be modified for the layout "print label" in Nexus. Thank you for your help. Cordially
Last reply by emeric73, -
- 1 reply
- 554 views
I did a test upgrade for my community and overall it is ok. I'm planning in the next couple of days to do the live upgrade to 4.0.2. However, the background tasks for the test upgrade are still running. I used the manual option to start them: Now, obviously I want to stop the background processes on the test upgrade, so I do not overload the server with background processes running on 2 sites in the same time - for the test upgrade and for the live upgrade. How I can do that? How do I stop all background processes for my test site (without deleting/crashing the test site obviously)?
Last reply by Charles, -
- 1 follower
- 0 replies
- 271 views
The filter option has moved under Sort By -> Custom. But there is apparently no option to retain a filter; it must be recreated each time a user visits the site. Is there another way to retain filter settings?
Last reply by vbnautilus, -
- 1 follower
- 11 replies
- 345 views
I have purchased and installed IPB 4.0 yesterday, it is awesome I am selfhosted. I have made an directory inside my domain on FTP. I called the directory "forum", when installing I have given the information "mydomain.de/forum". So everything worked. It installed, I am in full control of the board. In my client area it shows "mydomain.de/forum" as my licensed URL. Perfect. But in my board, when I click on "calander" for example. I am getting this link: http://mydomain.de/forum/index.php?/calendar/ Why is there that "index.php?". How can I remove it? Is it because forum is the same URL name as "forum" from the board? I am confused. I hope you guys can help me, thank yo…
Last reply by opentype, -
- 1 follower
- 1 reply
- 348 views
I'm preparing to upgrade from 3.4.2 to 4.0.1, do I need to upgrade to 3.4.7 first, or do I just upload the 401 package and run the installer?
Last reply by bfarber, -
- 1 reply
- 255 views
Ever since installing 4.01 I keep getting this EX126 error on the homepage of the forum. Also is there a way to restart all the reputation to zero? When I try to do it to individual profiles it won't save because I had some custom fields in the profiles before and I can't delete them.
Last reply by bfarber, -
- 2 followers
- 6 replies
- 641 views
I'm trying to make some changes to CKEditor through the config file but struggling a bit. I'm looking to add: config.forcePasteAsPlainText = true; and config.ignoreEmptyParagraph = false; (I'm thinking this will remove the extra empty paragraphs which are created when a user hits enter several times after a post) I've added the lines to the config.js in applications > core > interface > ckeditor > ckeditor but neither work /* Copyright (c) 2003-2015, CKSource - Frederico Knabben. All rights reserved. For licensing, see LICENSE.md or http://ckeditor.com/license */ CKEDITOR.editorConfig=function(a){a.toolbarGroups=[{name:"document",groups:["mode","document","d…
Last reply by Nathan Explosion, -
- 1 reply
- 235 views
Hi there. After the upgrade to 4.0.1, the old IP Tracker is no longer in support. I heard and can see there is a Bug Tracker officially from IPB. I wonder, how do I install it? How do I get it? Kind regards, <3
Last reply by LimitGames, -
- 1 reply
- 241 views
I am having two problems Old domain - http://mechanical-engineering.in New domain http://mechanical-engg.com Board url http://mechanical-engg.com/forum/ (Forum directory) IP content and has a index page on http://mechanical-engg.com which redirects to http://mechanical-engg.com/index.html ( For Google webmaster to accept domain change request one need to check http://mechanical-engineering.in is redirected to http://mechanical-engg.com (I disabled IP content and submitted the request) After submission I again enabled it as IP content was showing page could not be find error on root ....(Problem 1) The bigger problem... Problem 2 After adding 301 re…
Last reply by Saurabh Jain, -
- 0 replies
- 319 views
In 3.x IP.Content, I had a custom field for my articles where I stored a topic ID, and then in the article's display template, I set a link to the topic simply adding the ID and a dash, like so "www.site.com/topic/666-", and it would automatically find the topic. That doesn't work in 4.x, so with the topic ID I have stored, I'm looking for a way to generate the full URL to the topic in the article's display template. Edit, I found that I can use ?showtopic=ID... but that doesn't look pretty, how can I generate the actual friendly URL?
Last reply by -FP,