Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.1k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Admin CP - Usergroups switch
- Last reply by bosss,
22,952 topics in this forum
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- 2 followers
- 3 replies
- 347 views
Just looked at a random sampling of forums after upgrade and noticed that all i looked at have the Sitemap set to Do Not Include? Is this a bug?
Last reply by JEFF MACK, -
- 0 replies
- 261 views
japanese characters becomes nonsense symbols, i tried the addon utf8 converter and the 4.0 upgrade script using both utf8 variety to no avail but when i do clean new install on 3.4.7 the utf8 conversion works just fine :S ips staff says its due to my sevrer locale but doubt it after seeing how brand new installation works just fine?
Last reply by sasiko, -
- 13 replies
- 581 views
Hello everyone. I am currently hosting with RamNode, where I rent a DDoS-Filtered IP Address from "CNServers". I'm using Pagespeed & Memcached, where pagespeed caches it all in memcached. I am also using IP.Board & APC togheter (IP.Board 4.0 Gold btw) Sometimes, the board index takes any where between 1-4 seconds to load the first byte, until it actually load some content on the site. I have no idea why, my friends forums loads within 200-300ms, and we're both using CloudFlare. Hes running IP.Board 3.4 though. Any ideas what I can do to speed it up? I am caching 256MB of ram in Memcached & APC.. Server specs: - 1024MB ram - 4 Cores Intel E3 CPUs (3.3GHz+ …
Last reply by OctoDev, -
- 1 follower
- 1 reply
- 309 views
Hi, Where do you change which group a user goes into after validation?
Last reply by Ocean West, -
- 4 replies
- 338 views
I have migrated to version 4.0.1 with all backup jobs finished. My site is hosted on a semi-dedi server where version 3.4.7 worked flawlesly. The forum was super fast. Now, with version 4.0.1 deployed I can't say that I'm impressed with the speed of it. Sometimes it's OK, sometimes it's slow as hell especially when you click on the Home link button. On the other hand ACP of 4.0 is very very fast, it is as fast as the old forum was. Can I do anything to optimize it so the forum is fast at least as it was prior the upgrade.. Thanks.
Last reply by Jan Krohn, -
- 1 follower
- 2 replies
- 284 views
the widgets/blocks are seem to be caching on my main portal. Is this normal??? can i disable it?
Last reply by Netherlord, -
- 1 reply
- 254 views
Where do we change downloads to square thumbnails instead of round? It's not in downloads settings. I want to set this up like IPB has it here, round personal image thumbs with square downloads thumbs Thank You
Last reply by DesignzShop, -
- 1 follower
- 0 replies
- 780 views
What is the ideal config file? One is leftover from upgrade - the other is on a fresh install. is there anything missing? <?php ini_set('display_errors', '0'); //$INFO['disable_js_injection'] = '1'; $INFO['sql_driver'] = 'mysql'; $INFO['sql_host'] = 'localhost'; $INFO['sql_database'] = 'THE_DATABASE'; $INFO['sql_user'] = 'THE_USER'; $INFO['sql_pass'] = 'THE_PASSWORD'; $INFO['sql_tbl_prefix'] = ''; $INFO['sql_debug'] = '0'; $INFO['sql_charset'] = 'UTF8'; $INFO['board_start'] = '1290921009'; $INFO['installed'] = '1'; $INFO['php_ext'] = 'php'; $INFO['safe_mode'] = '0'; $INFO['board_url'] = 'http://SOME_SITE.com/'; $INFO['banned_group'] = '5'; $INFO…
Last reply by Ocean West, -
- 2 replies
- 334 views
Hello, I have a problem since the la st update: I can't access to the admin area, "EX1146"
Last reply by Daniel F, -
- 0 replies
- 271 views
Is there a setting where you can choose to not include robots in the who's online bit or have it like how it used to be on v2 where it shows the name of the robot like Googlebot or whatever?
Last reply by mogzilla, -
- 2 followers
- 12 replies
- 575 views
Hi all, I am creating a custom site and (oddly enough) I need to completely disable the profile area of the software. Anyone know of a way to do this? Ideally I would like all the links to someones profile to redirect to a custom profile page outside of the forum but cant seem to get the .htaccess anywhere near working. Any help out there at all? Many thanks.
Last reply by noj75, -
- 2 followers
- 1 reply
- 358 views
Upgrading from 3.4.7 to 4.0 will apply automatically convert the database, or is required to run the converter before starting the update process?
Last reply by Nathan Explosion, -
- 1 follower
- 0 replies
- 275 views
My users are saying that the forum is not remembering where they left off and is always taking them back to the first post in any thread? Is there a way to make it work like it in 3.4 or is that something that hasn't been implemented yet?
Last reply by JEFF MACK, -
- 1 follower
- 2 replies
- 328 views
I notice that the converters are for version 3.4 Is there a converter for version 4 ? I would like to transfer my smf 2.09 to ipb. thanks
Last reply by nuberry, -
- 1 follower
- 1 reply
- 466 views
Is there a list of the error codes so that we can find out what might be happening. Some are coming to me in the email, some are being given by users. So far these are the two I have received the most of: 3S129/2 2S100/6 Any idea what these are?
Last reply by Kevin Carwile, -
- 1 follower
- 5 replies
- 306 views
I am looking for a way to set a page for the user to go to after logging in IPB4?
Last reply by Kevin Carwile, -
- 1 follower
- 4 replies
- 361 views
What components make up the CSRF key for the logout code? In 3.4 it was a combination of a few member items encrypted in md5. I need to create a logout key for sections of my site out side the forum.
Last reply by JEFF MACK, -
- 3 replies
- 484 views
I submit a support ticket already but as I'm waiting I'm going to see if the community at large has had this issue too. I upgraded my community to 4.0.1 last night and everything seems to be working fine (except for a few things that I also submitted about but these have to do with Pages, not the forum) and now I can't post new topics. I can reply, just not create a new topic. Things I've already done: Verified Permissions Checked for errors in the logs (it's not generating an error at all). Verified that it's not just my account (tried from a member account as well as a moderator account). Went through IPS troubleshooter I only have one third party application at the mom…
Last reply by Morrigan, -
- 1 follower
- 0 replies
- 239 views
in commerce the purchase options all say some like $x per month$x per ## months$x per yearI would like to change the phrase to allow user custom language such as: per | each | every since this may hard coded that term "per" can't be translated to other languages?
Last reply by Ocean West, -
- 1 follower
- 6 replies
- 396 views
I turned the setting 'Allow Albums?' on , however it won't display any option for members to create their own albums? Any help would be greatly appreciated.
Last reply by Joel R, -
- 10 replies
- 484 views
Hello team. I have a problem with license. Error: "There was an error communicating with the IPS License Server: Connection timed out. Please try again later or contact IPS technical support for assistance." How fix it? Thanks.
Last reply by Artur Pak_423855, -
- 2 followers
- 7 replies
- 383 views
Hi We plan to convert to IPB 4 several forums under punbb 1.3.4 We also know some large communities running punbb 1.3.4 planning to convert to IPB 4 So i have two questions : 1) the IPS4 converter will include punbb 1.3.4 ? (as IPS 3.4.7 did) 2) for a punbb community that we already converted to IPB 3.4.7 and then to IPB 4, will it be possible to add redirections from old topics to new ones ? or too late ? Tx !
Last reply by Stuart Silvester, -
- 6 replies
- 652 views
Zend opcache is now packaged with PHP5.5 . However IPS4 doesnt have an option to choose this ! It only has the below. Any suggestion? I tried installing APC but looks like its not supported on PHP 5.5 and thats when I read opcache is now there by default! No caching -APC In order to use this method, the Apc extension must be installed on your server. eAccelerator In order to use this method, the Eaccelerator extension must be installed on your server. Memcached In order to use this method, the Memcache extension must be installed on your server. Redis In order to use this method, the Redis extension must be installed on your server. Wincache In order to use this method, t…
Last reply by RevengeFNF, -
- 2 replies
- 275 views
What about subscriptions in IP v4.x? Has it been removed for good, can I use something else?
Last reply by Jan Krohn, -
- 0 replies
- 264 views
Alright this is the tab that I'm on: http://gyazo.com/68a94207a891160ac2c5d24764c6da17 I believe the above tab is the one that controls creating like the header of the forum like not the actual header, here's an example: http://gyazo.com/eae9a0327668cb376f8fbca8070d0e15 ^ I want to make those with like the header on top and then inside of it is the forums you can post in, but I can't figure out how to do it. What do I put it under, do I mess with the "parent" settings, Also how do I enable the status thing o the right side where you can post your status? These are some of the many features I'd like to know how to do. here's some more pictures of what I'm trying to achiev…
Last reply by Lord Dom,