Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
-
- 0 replies
- 207 views
is it possible to enable signatures in certain groups only? My site will be made up of business owners and general members so I was hoping to only allow biz members to have signatures. I cannot see this anywhere if it is already possible so perhaps I need to pay somebody to help with this if possible to do thnx ooooh I think I just found out how. It's in the member groups to allow/dont allow signatures etc sorry about this but anyway it might help somebody else
Last reply by kar3n2, -
- 4 replies
- 279 views
Downloaded the zip, copied files to server, but when I try to run install it states it is locked. Anyone know how to unlock the installer?
Last reply by GoAncestry, -
- 14 replies
- 653 views
Hello, which is the email address used by contact us form (http://community.tld/contact/)? I used it, received the message "The email was sent to administrators!" but i didn't received something. P.S: Emails from PM or Registration form are received.
Last reply by gaby, -
- 2 replies
- 239 views
Hello, today i needed RSS feed from my forum. I checked it and i saw that it returns a 404 not found error. For example: http://pctroubleshooting.ro/forum/124-hardware.xml On IPB 3.x.x RSS works fine. I didn't changed anything. Can anyone tell me why now, on IPB 4.x.x, it returns 404? Thank you!
Last reply by gaby, -
- 0 replies
- 217 views
Hi I am installing a new google like ad supplier... they are a startup faith based company.. https://beaconads.com/ I do not know where to install this code they gave me.. Would appreciate some help Thanks!
Last reply by Stan Jensen, -
- 1 follower
- 20 replies
- 791 views
Anyone?
Last reply by Gary_J_Wright, -
- 1 follower
- 2 replies
- 260 views
Does anyone know if there is a setting or a way to add user photo next to their username in Chat? My users have all asked for this as the chat can get busy at times and it's hard for users to tell each other apart quickly.
Last reply by Ocean West, -
- 1 reply
- 238 views
As the title suggests, is there a way to not include gallery images as part of the approved content list (posts, replies, etc.) for automatic group promotion?
Last reply by Meowcious, -
- 1 reply
- 254 views
In 3.4, on my "VIP" downloads section, I had sharing turned off. I would like to turn it back on, but cannot find any such setting?
Last reply by catbreadbat, -
- 2 replies
- 232 views
When someone comes to my board and isn't registered (as what I'm calling a "member") they see this text next to the member area and it's VERY misleading. If I was NOT a member and saw this I'd think: "There's nothing here, why become a member..." Am I missing something here? Alternative question: How do I change that message. You can see this directly at: http://www.iawipforums.com Thanks in advance for ideas, work-arounds, fixes. Chris Jaeger
Last reply by IMCHRISJAEGER, -
- 1 follower
- 1 reply
- 263 views
Has anyone tested IPB4 archiving system? Is it working? Is there another way lock topics older than "X" years.
Last reply by Owdy, -
- 1 follower
- 8 replies
- 346 views
Hello. In mu site, users have to login 4-5 times before they get in. Sometimes it gives CSRF_FAIL. It really annoying. Anyone else having this issue? I have ticket 914189, but havent got responce for days.
Last reply by MADMAN32395, -
- 1 follower
- 2 replies
- 251 views
When a moderator delete posts at my forum, the post going be lost. Is it not possible for when admins and/or moderators delete posts it comes in a "trashcan forum"? For example: A page of forum section what only teammembers can see en where al deleted posts and topics are to find. Is this possible?
Last reply by Storyteller, -
- 0 replies
- 306 views
I upgraded from the last version of ipb 3 to ips4 and now my site looks like this. Admin control panel does too. How can I fix this? https://www.dropbox.com/s/vfvrltfpn9uxdea/Screenshot 2015-06-28 11.05.30.png?dl=0
Last reply by gc_chick, -
- 0 replies
- 234 views
How do i move a topic from one forum topic to another one i just created
Last reply by Reality Capture Experts, -
- 1 follower
- 0 replies
- 206 views
When we try to set a recurring event every 6 weeks it displays as weekly. Below are the settings. Don't know why the summary dates are different. We can set an event every 28 days and it displays every 28 days. Has anyone any ideas please. Thanks.
Last reply by Kev Collins, -
- 2 replies
- 337 views
The IPS lightbox in version 4 is sligtly different from version 3. Version 3 documentation is here: https://www.invisionpower.com/support/guides/_/advanced-and-developers/user-interface/using-lightbox-r197 To trigger the lightbox on version 4 we have to use 'data-ipslightbox', and not the "rel='lightbox'" anymore. But how to add multiple images on the lightbox to trigger the 'before' and 'after' buttons?
Last reply by dimitris_gr, -
- 0 replies
- 249 views
Hi, I am currently looking for a way to extend the current wysiwyg-editor by adding some buttons. Is it possible without hacking the core files? Or if it's possible to swap out the current one. Nvm. Figured it out.
Last reply by stig olsen, -
- 4 replies
- 300 views
I was playing in the ACP in archiving topics. By chance, I pressed "archiwuj Topics" and temtach I have such a thing: http://scr.hu/4j6u/6bwnk. How to undo the archive topics? Because half of topics blocked me, and disappeared.
Last reply by playxmaniac, -
- 0 replies
- 240 views
Can someone provide some help regarding how to setup email on a VPS for IPB? I have no experience setting this up. I have successfully installed IPB onto my site, which is running an Ubuntu 14.04 VPS with nginx. My DNS setup is that I'm with Namecheap and have just pointed A records to the IP, but I'm not familiar with how to configure email for this. What do I need to do from here to get IPB + emails working on my server? EDIT: I figured it out - though I'm having an odd problem getting the same setup working on my main VPS.
Last reply by Astrals, -
- 0 replies
- 237 views
I submitted a ticket to IPS already, but figured they won't get to it for some time, so I was hoping someone here could help me with this. I've had 3 members, in the past 2 days, report they are not able to download any files from my downloads system, while on their mobile device. They can download just fine from a desktop site though. All users are on Android 5.0+, using Google Chrome as their browser. I had one of them record a video of the issue they are experiencing, as I am not able to replicate it:https://youtu.be/GA-kYqUmiOw WhenI tested, everything works just fine. User testing for me, reported they were able to download a file, with Firefox, using request des…
Last reply by catbreadbat, -
- 1 reply
- 219 views
Hello.. I want to click on a thumbnail and opens a window and not download like a picture to pc. How can I do that;
Last reply by sobrenome, -
- 2 followers
- 3 replies
- 286 views
Hi. New to IP Board and I see this option for Support in my main navigation. But when I click on it I get an error message as follows: The page you are trying to access is not available for your account. Is this not part of my package? Is this something I have to turn on? It looks like it's sort of a built-in support / help desk - which is awesome and what I need (in addition to the forums). http://iawip.ipbhost.com/ Thanks in advance for guidance, support, help on this. Chris
Last reply by IMCHRISJAEGER, -
- 1 follower
- 1 reply
- 242 views
When the legacyParser rebuilds earlier posts half of the time is spent by HtmlPurifier in two calls that are made in system/Text/parser.php. Any particular issues that've caused you to do this? Do you consider both calls really necessary? public function parse( $value ) { /* HTMLPurifier - remove bad stuff and make sure HTML is well formed */ if ( $this->htmlPurifier !== NULL ) { $value = $this->htmlPurifier->purify( $value ); } ... /* HTMLPurifier again, to catch anything bad from bbcodes */ if ( $this->htmlPurifier !== NULL ) { $value = $this->htmlPurifier->purify( $value ); }
Last reply by TSP, -
- 1 reply
- 369 views
Is it possible to change the default font for the entire website? The only things I have found on the web were for 3.4 or so. I would like to change the font to Roboto. vigilantsurvival.net
Last reply by NatanPL,