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Posted June 30, 20159 yr Hi,I installed IPB on my local server (localhost) few times. Developed custom stuffs.Now i want to publish it on my server, and when i click on reset URL, its asking me to pay $15.This is unacceptable!
June 30, 20159 yr The charge is usually only levied if you change your URL more than once every six months or so. It was put in place iirc to prevent licence key sharing etc. Having said that I would recommend you submit a ticket in the Client Area and explain your situation.
June 30, 20159 yr For localhost installation you will need to use your license key with -TESTINSTALL suffix.
June 30, 20159 yr Author For localhost installation you will need to use your license key with -TESTINSTALL suffix. And nobody told me about this! My bad! I have opened a ticket, hope they reset the url for free!
June 30, 20159 yr And nobody told me about this! My bad!I have opened a ticket, hope they reset the url for free!Let me know if you have any luck, I'd like to do this myself.
June 30, 20159 yr They finally do. They just want to prevent "support hopping". Just tell them, what happend and you are good. Of course they will not, if you change URLs all day... But who likes to do that? It's always a headache for admins to do so. I was treated well at all concerns (ok, just one i submitted... but... finally... ALL )
June 30, 20159 yr Management You can submit a ticket, as mentioned. In most cases, we'll just edit it for you for free. If it becomes a common thing/habit, we may be a bit more suspicious as to what you're up to and impose the fee.
June 30, 20159 yr Author You can submit a ticket, as mentioned. In most cases, we'll just edit it for you for free. If it becomes a common thing/habit, we may be a bit more suspicious as to what you're up to and impose the fee. Thank you!
July 1, 20159 yr The charge is usually only levied if you change your URL more than once every six months or so. It was put in place iirc to prevent licence key sharing etc. Having said that I would recommend you submit a ticket in the Client Area and explain your situation. They finally do. They just want to prevent "support hopping". Just tell them, what happend and you are good. Of course they will not, if you change URLs all day... But who likes to do that? It's always a headache for admins to do so. I was treated well at all concerns (ok, just one i submitted... but... finally... ALL ) Thanks for explaining this - I didn't understand they would charge. I did change a URL key recently and it did warn me of a potential charge for future changes.
July 1, 20159 yr Author Waiting for almost 24 hours now for the ticket for get resolved!What is the average response time?
July 3, 20159 yr Author Let me know if you have any luck, I'd like to do this myself.yep they did it! would like to thank everyone at invisionpower!
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