July 2, 2015 in Technical Problems
We have an issue :
Everything's working fine : admincp & forum
But if we disable the Designers mode, then the forum is showing a blank page
no error message, nothing more than a blank page
We sent a ticket and gave access to the site / admin & logs to the support but they don't seem to get the issue
Anybody got an idea about this ?
Tx a lot
IBTheme get links on their white page. Refer them to Ticket #919897 which is with Tier III (Advanced Development). It might take a few days though as they're very busy.
You mean i should give this ticket number to the support ?
Tx for your help !
Hi TapirYou mean i should give this ticket number to the support ?Tx for your help !
Yes. It may assist them in understanding the issue (if indeed they are related) and push yours to the right people.
All right thanks i will keep you updated
Ok solved !
It was actually an IPB bug
There will be a patch in the next release
This topic is now archived and is closed to further replies.
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