Durango Posted July 2, 2015 Share Posted July 2, 2015 HiWe have an issue :Everything's working fine : admincp & forumBut if we disable the Designers mode, then the forum is showing a blank pageno error message, nothing more than a blank pageWe sent a ticket and gave access to the site / admin & logs to the support but they don't seem to get the issueAnybody got an idea about this ?Tx a lot Link to comment Share on other sites More sharing options...
tAPir Posted July 2, 2015 Share Posted July 2, 2015 IBTheme get links on their white page. Refer them to Ticket #919897 which is with Tier III (Advanced Development). It might take a few days though as they're very busy. Link to comment Share on other sites More sharing options...
Durango Posted July 2, 2015 Author Share Posted July 2, 2015 Hi TapirYou mean i should give this ticket number to the support ?Tx for your help ! Link to comment Share on other sites More sharing options...
tAPir Posted July 2, 2015 Share Posted July 2, 2015 Hi TapirYou mean i should give this ticket number to the support ?Tx for your help !Yes. It may assist them in understanding the issue (if indeed they are related) and push yours to the right people. Link to comment Share on other sites More sharing options...
Durango Posted July 2, 2015 Author Share Posted July 2, 2015 All right thanks i will keep you updated Link to comment Share on other sites More sharing options...
Durango Posted July 3, 2015 Author Share Posted July 3, 2015 Ok solved ! It was actually an IPB bug There will be a patch in the next release Link to comment Share on other sites More sharing options...
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