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Disabling Designers Mode >>> Blank page

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Posted

Hi

We have an issue :

Everything's working fine : admincp & forum

But if we disable the Designers mode, then the forum is showing a blank page

no error message, nothing more than a blank page

We sent a ticket and gave access to the site / admin & logs to the support but they don't seem to get the issue

Anybody got an idea about this ?

Tx a lot

IBTheme get links on their white page.  Refer them to Ticket #919897 which is with Tier III (Advanced Development).  It might take a few days though as they're very busy.

  • Author

Hi Tapir

You mean i should give this ticket number to the support ?

Tx for your help !

Hi Tapir

You mean i should give this ticket number to the support ?

Tx for your help !

Yes.  It may assist them in understanding the issue (if indeed they are related) and push yours to the right people.

  • Author

All right thanks i will keep you updated ;)

  • Author

Ok solved !

It was actually an IPB bug

There will be a patch in the next release ;)

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