Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
-
- 0 replies
- 244 views
Hello guys, Currently on my newly upgraded forum, users are directed to the last post of a topic when they attempt to view it. How can I fix this such that it takes them to the first post? Thanks!
Last reply by Solosaur, -
- 1 reply
- 248 views
I have name mobile location and email address in CSV file geenrated from Google forms Is there a way to import them and create new members Help will be highly apprecaited Regards Saurabh
Last reply by Chris Bell, -
- 2 followers
- 5 replies
- 316 views
Is It possible to build this setup in pages?
Last reply by TSP, -
- 1 follower
- 9 replies
- 306 views
I don't know where else to go with this. Basically I'm having a problem with my website, and IPB. some people can access it and some people get a load of CSS problems like images not loading and so on. Here are some of the things that I have tried to do:Adding them in a separate folder in the public.html and then sub-domaining and rediricting the main html and that worked for a little while but now its not working.Any suggestions please?
Last reply by TSP, -
- 0 replies
- 250 views
Good evening everyone. Let me start off by saying, EasyPost works as expected. But I have a few issues I can't seem to pinpoint myself, so I was hoping someone else knew how to fix this. In the attached screenshot you can see that, while it does give us the postage values. It cuts off the postage names, and doesn't show us the estimated times for all value. I tried to add a day in the configuration to see if it would change, yet nothing happened. I'm comfortable enough to poke around the code myself if someone can point me in the right direction!
Last reply by Michael Weekley, -
- 3 replies
- 379 views
Haven't upgraded yet so asking here... In 3.4 I have 2 PayPal gateways and 2 2Checkout gateways. This is how I was told by support to offer a dedicated recurring billing solution at checkout, so the user can choose PayPal or Paypal Subscription for example. In the gateway settings, admins can select "Enable PayPal Subscriptions Support" for PayPal and "Enable Recurring Payments" for 2CO and this sets the gateway up for subscriptions only. So when you offer the non-recurring and the recurring gateways the user has the choice. In 4.0 I don't see this. How is it handled exactly? And do I need to disable those recurring gateways for PP and 2CO? Thanks
Last reply by chilihead, -
- 1 follower
- 0 replies
- 244 views
I currently have a site that has evolved into quite the mess. It has about 85,000 members, but most of their details exist in two databases* other than IPB (but not other forum software listed on the migration page) . . . but the site ALSO features an IPB with some duplication/overlap. And was wondering how I could/should move forward with all that in the future less confusingly, probably continue in some fashion with the newest version of IPB, but also hopefully get everyone under one member database "umbrella," and then wondering . . . could I actually just get IPB to do everything I need to do here? It would really be awesome if I could. And I'm imagining it's proba…
Last reply by raincat, -
- 6 replies
- 352 views
I am probably missing something... A regular member started a conversation with me. I invited to that conversation 3 other moderators. Now I want to remove them from the conversation but I don't have this option available when clicking the small triangle beside their names. The only thing available there is to send a new message. Can anyone please assist? Thanks in advance!
Last reply by Maurice H., -
- 13 replies
- 437 views
I can't seem to find documentation on this anywhere. I run my forum on my websites domain, for example..."http://mydomain.com/forum/" I am not seeing my database for my forum in phpmyadmin on cpanel. Where can I find it? I'd like to copy it and back it up, please.
Last reply by GriefCode, -
- 2 replies
- 264 views
For the life of me, I am having a hard time remembering how to change the avatars from square to round Some help would be appreciated, thanks!
Last reply by Izaya Orihara, -
- 1 follower
- 0 replies
- 210 views
I note that your tool to write .htaccess-files doesn't write one to the plugins-folder, like it does to the datastore and uploads-folders. I was expecting it would write one to the plugins-folder too. Is there any particular reason this is not done? Should it be protected with the same rules as the datastore-folder? I'm not sure if the hooks.txt-file contains information that should not be read for instance. I see it's heavily obfuscated, but still wondering in case someone should be able to unobfuscate it for example
Last reply by TSP, -
- 1 reply
- 383 views
Hey guys, I hope I'm in the right forum. I have a problem with importing my live database to my test location. It is the same server, just a subdomain, so all requirements are met (and both are running von version 3.4.8). What I did was the following create database backup (tried phpMyAdmin & MySQL Dumper)freshly installed 3.4.8uploaded my custom skin, activated, recached and so onimported the databaseNow my problem is that all buttons are missing their text or e.g. the stats in the forums are missing. I've partially translated the suite, but even those not translated show this behaviour. I am now curios if I did something wrong (I did not follow the steps like in th…
Last reply by Phil7789, -
- 2 replies
- 488 views
I'm trying to figure out how I can add additional block areas to my templates. At the moment, I'm in the global template of the core applications. This is the relevant part of my globalTemplate.phtml file, unaltered: <main role='main' id='ipsLayout_body' class='ipsLayout_container'> <div id='ipsLayout_contentArea'> <div class='preContentPadding'> {template="ipsfocus_backgroundPicker" if="theme.ipsf_backgroundType == 'ipsfocus_backgroundPicker'" app="core" group="global" params=""} {template="ipsfocus_countdown" if="theme.ipsf_countdown" app="core" group="global" params=""} {{if !in_array('ipsLa…
Last reply by ayuki, -
- 1 reply
- 230 views
I can browse my forum, all the topics, as a guest. But as a member/admin, I can't view any single topic... They are all blank... I can't even make an announcement, as that page is also blank... I can access the AdminCP though. Is there anything I can do, until the IPB support guys give a reply to my ticket? (it's Sunday, so I am afraid it may take long...) http://board.whatisfatmagulsfault.com/
Last reply by erkan, -
- 1 reply
- 281 views
I logged into my admincp and am running ipb 3.4.6. It says I need to upgrade, however the auto upgrade feature is gone. What happened?
Last reply by Rhett, -
- 0 replies
- 204 views
Hi SORRY can you please delete this for me... really sorry it is sorted now and wasnt a problem after all it was my fault
Last reply by kar3n2, -
- 2 followers
- 4 replies
- 310 views
This is normal i see the things like hashtag when a user send me a message and when i receive mail notification as above...
Last reply by Marius, -
- 1 follower
- 6 replies
- 292 views
Aside from copy paste, is there an easier way to convert a topic post to an Article?
Last reply by tekguru, -
- 2 followers
- 11 replies
- 368 views
hi all can anyone pass on how to disable the auto-parsing of external urls when members post ? tia
Last reply by sound, -
- 2 replies
- 422 views
Hi! I'm new with IPS community and i have some questios... but the most important is: Can I schedule a post to publish it on a specific date? Thanks in advance
Last reply by chilihead, -
- 5 replies
- 503 views
OMG! Guests are not allowed to post at my site. But googlebot just found a page that was throwing an error: So I went and checked out the page and saw this. This is where you show makeup looks, so the post sounds innocent enough. BUT, there was also an email address box and capchita for a guest to post! And you can see this without being logged in. Now I did do the group bug edit. But can it be undone since there is a database query that had to be ran with it?
Last reply by Woodsman, -
- 1 reply
- 280 views
bet there is a tutorial on how to add a banner/header image above each forum or sub-forum. like in attachement but darn if i can find it. I use the Uniform 4.x theme Any help would be great ~Greg
Last reply by photoadmin, -
- 2 followers
- 6 replies
- 337 views
hello, I am new to IPS, am experinced with wordpress but have never had to fiddle around with the FTP like we have to do here. So for the last few hours i have been trying to install an application for my site, mainly the portal application. I have Downloaded the file, unzipped it, located the "uploads" , copied the contents into where i feel is the correct place via FileZilla. What is meant by the Forum Root? the very first place in the directory for my site? or a certain forums folder deeper within? I have tried copying my upload files to the root directory of my site - public_html/MyySite.com, as well as the public_html/MySite.com/applications/forums/modules/front/for…
Last reply by TracyIsland, -
- 0 replies
- 253 views
I tried to search for a thread about this here, but couldn't find anything. When a guest or any other member uses my regular search feature, the results they get show them an overly generous excerpt of each post on the results list, even if those posts are from forums the searcher does not have permission to access. This is not good, because upper permissions are being violated by the searcher being able to read up to 3 lines of text in those excerpts. How can I make it so that only the titles (without excerpt) will show for results? Or, how can I make it so that posts from a subforum one does not have permission to view don't show on the search results at all? Thanks…
Last reply by photoadmin, -
- 4 replies
- 283 views
it's been over a hour now and still no url change e-mail? what shall I do?
Last reply by Rudie Visser,