Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 0 replies
- 351 views
Hello, How can I disable the ability upload of file with extension GIF? I have a problem on my forum because users add avatar with .GIF and my forum soon became Christmas tree. There is a lot of colour and moving picture isn't nice...
Last reply by kkucharsky, -
- 0 replies
- 228 views
I've added a custom block to my forums, via IP Pages. However, some of that block content is being hidden, because the (non-custom) block below it is being placed before the bottom of that first block . Is there any way to increase the height of custom blocks?
Last reply by Cosmic, -
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I have made a mistake with a member (delete account) so the account get a : GUEST_xxxxx_*, the member have recreated account with same information the question is : how i can merge the GUEST_xxxxx_* to the account ?
Last reply by recifbox, -
- 8 replies
- 545 views
Hey, im struggeling the issue to display a json field, taken from cm_credits: {{$credits=$comment->author()->cm_credits|@json_decode}} {$credits->GPH}Thats what i tried in various ways, but it seems like its not working. (GPH is a currency that i added, its virtual) How do i manage getting this working? Regards
Last reply by GriefCode, -
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- 214 views
Hi Is it at all possible that I can be allowed to try and create an event on your calendar here on IPS please? Long story but IPS cannot get to the bottom of why my calendar ( 8 weeks or more now) isnt working and the only thing I can now think of is that it isnt happy when posting from the UK. Many thanks if you can help me
Last reply by kar3n2, -
- 10 replies
- 341 views
Hello, Is it possible to show the Record Image in an articles RSS feed?
Last reply by jhutch, -
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- 264 views
Hi The link to see the different support plans in client area is not working but I would like to know what the different plans are if you can tell me please. Many thanks
Last reply by kar3n2, -
- 1 follower
- 3 replies
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I want to make it a required field during sign up? I am unable to see this field Regards Saurabh
Last reply by Jim M, -
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- 347 views
Currently upgrading my forum to IPB 4 and IPS Converter is upgrading my database for UTF8 support. It's been working on the message_posts table for a couple of hours now without changing the Total progress percentage. I guess this is where the bulk of the conversion happens, so it's going to take a while - just wondering how long this took for others. I guess the key thing is ensuring that the process isn't hanging - any way to determine?
Last reply by flyalaska, -
- 1 follower
- 4 replies
- 275 views
Hi I find myself in a position to require another calendar which is a pro wordpress plugin. However this calendar requires a login before posting an event. Is there a way to connect the calendar to the ips suite which I can simply use as a forum(s) and galleries etc. (Of course I appreciate I wont be able to set any permissions on the calendars so Ill have to have a think how to overcome this in some way.) I know there is IPS connect but I really dont want my members ending up inside wordpress dashboard. I just want them auto logged into the calendar to post events. https://theeventscalendar.com/product/wordpress-events-calendar-pro/ perhaps it is a custom job? Many tha…
Last reply by kar3n2, -
ipsType_pageTitle NEED HELP
by Guest- 0 replies
- 216 views
how i can remove this block in admin panel of forum? <div class='ipsPageHeader ipsClearfix ipsSpacer_bottom'> <h1 class='ipsType_pageTitle'>forum</h1> </div>
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- 2 followers
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Chasing a reoccurring issue with my sessions table corrupting and crashing the site. Usually I can recover with the tools in phpadmin, however not always and I need to create a new DB and load from my morning backup. Site is on a dedicated 3 GB virtual server (not shared). One problem the ISP has identified is search bot traffic and I have taken steps to control access. (Tend to have issues around the 21st of every month). Currently looking at using Sphinx for search but it is not yet implemented. Site typically has 40-50 users all day log, with peaks to 75-100 users in the early evening. The ISP has suggested changing the sessions table to InnoDB structure to help stop …
Last reply by P15-D24, -
- 1 follower
- 2 replies
- 285 views
Anyone else experience this? It's starting to take the faeces, i upgraded my community last time and it keept getting stuck at a step. Now I upgraded again, and it just gives white page after 'clearing' notifications..
Last reply by Charles, -
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- 239 views
In ACP applications there is always an out of date application showing which is my "community". I have just upgraded to 4.0 13 but it is still showing and it says Upload a New Version Any ideas please? Thanks
Last reply by kar3n2, -
Error code: EX2 Need Help
by Guest- 3 replies
- 259 views
Hello, any of my community members (including myself) can't invite some categories. When this action is performed we receive this error: Sorry, there is a problem Something went wrong. Please try again.Error code: EX2 Can someone tell me what is wrong?
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- 1 reply
- 275 views
in a folder named PORTAL, not the root (in this case httpdocs/PORTAL ) how should I configure it to run ?
Last reply by Jim M, -
- 1 follower
- 7 replies
- 309 views
Thanks in advance Regards Saurabh
Last reply by mesteele101, -
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- 446 views
Trying to upgrade to v4. Did the test, Got one error. Some or all of the columns in your database are not using the utf8_unicode_ci collation (ipb_backup_vars.backup_var_key is latin1_swedish_ci) I am running the converter. I have been stuck at this all day. Hasn't moved. Any ideas? Processing api_usersRow: 0 of 0 - Total: 1.26%
Last reply by flyalaska, -
- 1 follower
- 0 replies
- 236 views
Any idea on how to disable sidebar caching for 300 seconds, lowest it's allowing to 60 seconds but I want to completely disable it and see how much performance hit it create....? Most likely I will disable it if my server performance allows.
Last reply by Gauravk, -
- 1 follower
- 1 reply
- 279 views
Whats the process and is there a KB on how to update from IP.Board 3.4.7 to the latest version? Thanks
Last reply by Joel R, -
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- 494 views
Is there any method of making an IPContent page the index much like in 3.0 where if the user types in domain.com they get that page rather than the forums
Last reply by Rhett, -
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- 620 views
I've changed the domain URL in conf_global.php however the website return 500 internal server error. I know that last time I did this, i had to rebuild through some kind of php file I downloaded. I can not find this, anyone know how I can change the urls, or maybe show me where that PHP file is located? so i can change url..
Last reply by Rhett, -
- 0 replies
- 215 views
Hello, we are having a problem with our Forums where random attachments appear on posts, they are usually unrelated and completely random animated gif files, which show up in a users post. There seems to be no particular pattern to this when it occurs. I think it´s related to quick reply but i´m not 100% sure. Has anyone else expirienced such a behaviour? I´m out of ideas how to solve this problem now. We are running IPB 3.4.7
Last reply by Project Swg, -
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- 282 views
Hello, Since I put in update in IPB "4.0.12.1" I can not edit topics, it leaves me: Error code: EX2 Create topic works but change a topic does not.I tried all the solution from the support module, but nothing there. Thank you. Edit : I solved a permission problem in the options moderators.
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- 1 reply
- 292 views
Hi I deleted the default emoticons and proceeded to add a custom set. However it won't let me add anymore and displays an random errors around different areas of the admin CP. Is there a way can reset forum defaults or emoticon defaults? Please help. I am getting this error. EX0 Something went wrong. Please try again.
Last reply by Tuomas Lindroos,
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