Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 1 follower
- 2 replies
- 572 views
Is there any settings area for this? How often does it refresh? We're noticing it will log/show the last thread a person has refreshed, but when they go back to the index or their profile, it doesn't update to show that and for 30 mins or more will show the incorrect "current" location of what the member is viewing. Thank you in advance.
Last reply by AutoItScript, -
Is there anyway to set just one persons rank?
Last reply by Bracer50, -
- 2 replies
- 256 views
hi! i have some problem with bad ip/session in My acp. To work fine i need to disable check in security setting. i've also an issue with recaptcha2. both problem after ssl with cloudflare. so, i don't Know if is a problem by ssl, or by cloudflare cdn. other with cloudflare can test to confirm this issue?
Last reply by ipbfuck, -
- 2 followers
- 9 replies
- 399 views
Is there a setting for this? Isn't working on my site (4.0.13.1)
Last reply by linkmat, -
- 2 replies
- 361 views
Hi I would like members to be redirected to another page on my site/domain ( it will actually be to a wordpress page) as soon as they logout. Is this possible please? Maybe its a plugin I need developing? Thanks if you can help
Last reply by kar3n2, -
- 0 replies
- 321 views
I have a spammer using the blog report system to spam virus links. Even tho this is only showing up for administrators its kind of irritating. I do not see where to view this spammers address for banning. could the report system be also tied into the spam block provider that is build into the board?
Last reply by Kedrin, -
- 0 replies
- 272 views
I get Fatal error: Call to undefined method IPS\Content\Search\Mysql\Query::excludeDisabledApps() in /var/app/current/applications/core/modules/front/search/search.php on line 454
Last reply by pesci, -
- 3 replies
- 279 views
If users are not receiving push notifications on Tapatalk, is this an IPBv4 related issue on my forum, or their app? They say it's only on my site, others work fine. Any suggestions?
Last reply by Tracy Perry, -
- 1 follower
- 3 replies
- 260 views
Why is that?
Last reply by Owdy, -
- 1 reply
- 306 views
Hey guys, Does anyone have access to the web.config (IIS) equivalent of the .htaccess used in Pages and throughout the forum Stuck with URLs like: /index.php?/my-not-so-friendly-url/ Thanks in advance.
Last reply by VizionDev, -
- 5 replies
- 300 views
I need to make a logout link... I see in IPS4 the csrfKey added to the query string logout/?csrfKey=84cdb6ae2e156b212c1ae94cf921e555 Without this... "The CSRF protection key did not match." How can I either disable this CSRF match or get the CSRF variable (csrfKey) into my application so I can add it to the query string? I just want a "Logout" button outside of IPS.
Last reply by CA3LE, -
- 1 follower
- 1 reply
- 297 views
How to upload PNG favicon, not ico?
Last reply by Square Wheels, -
- 1 follower
- 7 replies
- 369 views
My board is currently in the process of "reindexing posts", and we're noticing that people's post counts are shooting up. Does V4 count status updates and such as part of that post count number now, or should I assume that something is wrong?
Last reply by seanzol, -
- 5 replies
- 512 views
Hello, In the records templates, I need to hide a field if it's empty. Before the 4.0, it was possible to do that : <if test="$data['record']['field_17']">{$data['record']['field_17']}</if> Since the 4.0, this doesn't work. I tried this without success : <if test="{customFieldDisplayByKey('field_17')"> So, how to hide a field, if it's empty, please ?
Last reply by action-reaction, -
- 1 follower
- 1 reply
- 249 views
I see there is a Maximum display name length, but is there a minimum? I don't allow account deletion and I have one member who "quits" the site every couple of months. During their most recent absence they set their username to ..
Last reply by Square Wheels, -
- 3 replies
- 291 views
Hey Guys, In 3.4.x the post editor had a button on the far left to switch between the RTE editor and the BBCode editor. Is there a way to put that back in 4.x? I see where I can change tools on teh toolbar but that isn't an option. Thanks
Last reply by DarkRider, -
- 0 replies
- 296 views
I did a search of "sitemap.php" and got a fatal error on this forum. Then I did a search of "fatal error" and got the same error
Last reply by tnn, -
- 1 follower
- 0 replies
- 226 views
Hello, Is there a option to disable reputation in certain sections of the board ? People usually get reputation by posting sh*t/funny stuff on Off-Topic, while people contributing on serious sections don't get the points they deserve. Thank you!
Last reply by FabioPaz, -
- 0 replies
- 221 views
when i connect a download product to physical product in ip nexus after the purchase has been made the account that uploaded the file in the download section dose not get credit
Last reply by lee2011, -
- 1 reply
- 255 views
Hey there, I am having a problem with my website. I am keep getting this error: but here is the problem: my MAIN website works, I only get the error when I try to access the admincp. Does anyone know whats wrong? It worked about 5 hours ago, now it stopped working. Thanks for your time, and help.
Last reply by flashpoint, -
- 7 replies
- 358 views
In v4 upgrade, I see no Members Listing page. How can forum members view a listing of all members? And how can I add that as a tab in the Nav bar? Thanks!
Last reply by Paul.F, -
- 0 replies
- 265 views
does there an option for searching only in topic titles in the search page ?
Last reply by Khalat Jalal, -
- 1 follower
- 9 replies
- 292 views
When editing page content for an Article Database, other than the standard {database="1"} in Articles content, is there a way to more finely control what is displayed on a more granular level ? I couldn't find any documentation on this on the IPS4 Docs.
Last reply by ak, -
- 0 replies
- 256 views
Is it just me, however, I thought when multiple images were attached to a topic and you clicked on the thumbnail to enlarge, it would show the image in a lightbox...now when you click, it enlarges the image, however, you need to use the back button to get back to the topic. Thanks in advance!
Last reply by dieselpowered, -
- 0 replies
- 234 views
Forgive me if I am missing it, however, is there a way to have a set group of prefixes that the topic author must choose from? For example, in a group of forums I want the author to have to be required select say a specific model of something. That way when people are scrolling through, they know the model that topic is for. Thanks in advance!
Last reply by dieselpowered,