Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 2 replies
- 269 views
Time to cleanup the root directory. A long time ago I upgraded from 2.3.6 to 3.0 and I think there are some folders left from 2.3.6 that should be safe to remove by now. Any pointers on which folders can be safe to remove?
Last reply by Stenis, -
- 0 replies
- 274 views
Hello guys, I was trying to add ads to my advertisements place. Once added it showed up "Javascript disabled for security" How can I enable it please? Best regards UKF
Last reply by Ryan Boyd, -
- 2 followers
- 19 replies
- 723 views
Hello, I would like to make all my forum topic URLs from http://forum.example.com/topic/123-hellow-world/ to http://forum.example.com/teema/123-hello-world/ but don't want to frighten Google so would like to redirect 301 those to a new URL. I have searched from Google the right htaccess code but non of them work. Can somebody help me out?
Last reply by Murmel, -
- 1 follower
- 3 replies
- 475 views
Hi All, Is there a way to create sub-calendars? What I mean by this is that I want to create similar functionality that wee see with the "All Calendars" view, but instead of showing all calendars, I want to show specific calendars. Why? Think of a sports league calendar with a ton of games and then being able to narrow down to the team specific calendar. Showing all games from all teams in all leagues using the "All Calendars"-view is too big of a view and I want to narrow it down. I appreciate any ideas you might have around this! Thanks!
Last reply by KenuFHR, -
Ignore thread
by tjk- 2 followers
- 7 replies
- 354 views
Is there a way to mark a thread/topic as ignored, show it doesn't show up in new content or activity stream? Thanks!
Last reply by surinp3, -
- 11 replies
- 362 views
Hi, I recently downloaded the '4.0.13.1'-version of the IPS Community Suite. I've copied the files to my ftp-server. During install I encounter a problem. After the 'Administrator Account'-step, I just get an empy screen. Nothing more than whitespace. Because it's a test version I've used my license key with '-TESTINSTALL' behind it. And I try to install in a subdirectory 'Test'. So like www.domain.com/Test. Does someone know what I'm doing wrong?
Last reply by sipofwater, -
- 5 replies
- 369 views
How can I split a topic with around 200 replies more or less in the middle? So I will end with 2 topics of more or less 100 replies. The only option I have found when I select the post in the middle (the one it will be the first post in the new topic) it just move out of the topic this message, but the others until the end of the topic
Last reply by Woodsman, -
- 2 replies
- 279 views
I just can't figure out why Commerce/Pay Pal doesn't work on my other sites. I have looked through PP and can't see anything that says I can't use my account with more than one site. Works on one site, but no others. It just says "There was an error processing the payment. Please try a different payment method or contact us for assistance. "
Last reply by socceronly, -
- 3 replies
- 297 views
How do you setup a guest admin access account in v4 so a developer can help with debugging etc. I'm not sure how to use the 'staff' section in the acp either and how it relates to normal group creation, thanks for any guidance.
Last reply by Gravi5tar, -
- 1 follower
- 11 replies
- 353 views
I upgraded my site a couple of weeks ago. For the most part the upgrade went well. Unfortunately, for some reason member post counts across the board were somehow reduced greatly. Not sure by how much but it looks like around 40%. Aside from restoring my old site, is there any way to boost the post counts of every member by some percentage? Personally, I don't care, but as you can imagine there are some members that this is a big deal.
Last reply by Michael R, -
- 0 replies
- 230 views
I just recently upgraded my board to 4.0 and it for some reason my uploads are still pointed to my dev directory. Instead of avatars/images pointed to www.xxx.com/ it's pointed to www.xxx.com/dev How do I change the upload directory in 4.0 ? PS: This is also effecting my ACP
Last reply by Daddy, -
- 11 replies
- 424 views
I just installed 4.0.13.1 on my test site. I was running 3.4.8 and we had an existing announcement. The existing announcement showed up fine after the upgrade. I deleted it and now I want to create a new announcement, but the announcement edit box doesn't display. The only options I have are the media insertion options at the bottom. Here's a screenshot of the announcement dialog: Is this a bug in 4.0.13.1 or have I configured things incorrectly? I followed the instructions in the guide here.
Last reply by Woodsman, -
- 2 replies
- 310 views
Hello recently i notice that this website https://www.virustotal.com/de/url/e9dda04137ad154472617fb8c81b12489114caaf2f4206d84cda0b96eb48c2e9/analysis/1444945301/ detects that my website is blacklisted by CRD, BitDefender, Fortinet for malware site wtf? i dont really know where exactly i can check if its true?
Last reply by TAMAN, -
- 5 replies
- 346 views
Hi everyone, I don't know how to assign a price to a file inside downlaods section, every files which I've uploaded, is subtitled "free", please help me regarding this isssue, I've fixed everything in the settings page for paid files..
Last reply by Khalat Jalal, -
- 4 replies
- 276 views
Hello! How edit redirect time to http://site.ru/?app=core&module=system&controller=redirect&url=
Last reply by Adriano Faria, -
- 5 replies
- 270 views
Just purchased Commerce and Gallery. Where do I go to download the files? Sorry for such a dumb question...
Last reply by Phil Lilley, -
- 1 reply
- 346 views
How to show Signature in IP.Content articles What I have to insert a code template?
Last reply by Alexey MMM, -
- 0 replies
- 236 views
Hello, I had IPB 3.4 and I had developed a custom login. After upgrading to IPS 4 plugin no longer worked, at the time we had followed this guide, someone knows how to do the same on 4 IPS? Thanks
Last reply by loris.b, -
- 0 replies
- 298 views
Hi I have a problem with the custom profile fields in user profiles. I created a new field profile with the select box. However, when a user selects the field and saves it, the choice is saved wrong. For example, I created a profile field with these three select box: Field 1 Field 2 Field 3 A user selects his field but in his profile I see another value that does not correspond to his choice, for example, instead of field 3 I see field 1. There are other users with this type of problem? Thanks Bye
Last reply by filpi, -
- 0 replies
- 275 views
Looking into a way for having one of our other forum users to login to our current IPB forum, the other forum uses Xenforo. So far I'm not seeing a way to do so.
Last reply by 2TonWaffle, -
- 9 replies
- 362 views
Ever since upgrading to 4, many of my users have been experiencing issues with being able to stay logged in. I cannot seem to narrow this down to OS and/or browser. It has happened to me a couple of times, but it does not seem to happen as often to me as it seems to be happening to others. Is anyone else experiencing this?
Last reply by Machsterdaemon, -
- 1 follower
- 18 replies
- 442 views
Some time ago I modified the css so when I used the enter key when writing content, it would just do a line jump without spacing. If I wanted to have an actual space in between 2 lines, people would hit enter 2 times. Now I'm reverting that to the default and... of course... Could you help me with a query to get rid of all the <p> </p> in the posts table?
Last reply by Flitterkill, -
- 1 follower
- 0 replies
- 483 views
In IPB 3 series, there was a database of error codes I could look up if something didn't go right and I had to look up what the error mean. Now that IPB 4 series is out and I don't see the updated error codes. Will they push out to us (customers) so we can look up things for reference? Sometimes looking up the code makes it a simple fix vs it sometimes not. We have to open a ticket and wait for a reply from support which takes time yes, but looking up the code may be quicker and address the matter.
Last reply by ZakRhyno, -
- 0 replies
- 281 views
So for some reason I can't seem to change the color of my footer links, right now they are black and I need them to be white to stand out against the black background. Anyone know how to fix this? Any font color I change within the Admin doesn't affect the footer link color? I would also like to add links/pages to the footer such as an affiliate link that goes to a page with other companies I'll be working with and show their logo. How do I add a page link to the footer?
Last reply by TheGreyWizard, -
- 0 replies
- 259 views
I set it up using localhost:11211 like my host said to do. I then upload the new constants.php and then continue. When I do this, I get this error: Sorry, there is a problem Something went wrong. Please try again. Error code: EX2 Does anyone know how to fix this? Verified with my host that memcached is enabled. Also enabled in my PHP settings in the cPanel.
Last reply by theblackelk,