Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 4 replies
- 358 views
What is the proper protocol here? I will have a live version of my forum for end-users, but then I need another copy installed on my server for testing purposes. Do I need to buy a second license for this? Also, is there a procedure for how to carry over modifications and setting changes made to the test version to the live version? Or this has to be done all manually? If you could share your secrets for how you manage these kinds of logistics for in a live environment with 1000s of users, that would be great! Obviously you can't be running tweaks and tests on the live forum, right?
Last reply by Woodsman, -
- 1 follower
- 3 replies
- 312 views
Okay, I might be derping here. I swear I saw a post explaining how to do this, but I can't find it anymore. How does one limit the quantity of how much a 'customer' can buy? My use case is monthly subscription (trying to set one up). The pesky quantity option is there though. I had thought the 'fix' was to set a finite quantity (e.g. 99999) and set some other option (can't remember). I remember something about coupons too, but that seems like it's less than ideal for my community. :/
Last reply by F. John, -
- 2 replies
- 265 views
1) I need all email addresses in the member profiles hidden across the forum. How can I do that? 2) I need to disable PMs for a particular Admin. So he cannot be PMed by members. How can I do that? Thanks!
Last reply by Morpheo, -
- 2 replies
- 770 views
I am having issues with captchas. It even appears when I set Captchas to None. The error log fills hundreds of entries per minute with the error: #4S262/1 The CAPTCHA settings are invalid.
Last reply by scatteredbomb, -
- 1 follower
- 4 replies
- 251 views
i have created a database to post youtube videos and created a block for forum sidebar to show the most recent posts but the block shows the title records only and i want to make it to show content records witch it is the embedded youtube videos someone help me to do that please? ---- also is it possible to have only one field on the database? i seem cant delete title and i do not need it i only need one field to post the youtube links, i also want it to show ONLY the embedded video in the foeum block i dont want to show who posted or whatever any idea?
Last reply by TAMAN, -
- 5 replies
- 523 views
How can I get to the users custom profile fields from this: $comment->author()-> I want to check the value of a specific field ID to display something. I tried doing it in the customFieldsDisplay template, but the value there comes with some html... not just the text of the field.
Last reply by -FP, -
- 2 replies
- 273 views
Hi, I want to hide all internal links which are pointing to user profile pages (only for guests). Is there any way to do that with a Hook that is hookable before the HTML output is generated? In that case, I would just regex&delete the profile page ahref for Guests only. I guess, that would save me a lot of template editing. Thanks.
Last reply by L.K., -
- 2 followers
- 2 replies
- 318 views
Is there anything that would prevent a admin from adjusting permissions on different user groups? So I can change anything I want below let say in the signature setting and click SAVE button. Come back to the very same page and nothing is changed. Did I miss something here?
Last reply by Mopar1973Man, -
- 0 replies
- 242 views
Hey guys, some of our Admins want the ability to NOT show when they have read people's PMs, how can I do this? Thanks
Last reply by Jesse Rapczak, -
- 2 replies
- 288 views
I'll try and keep it simple. This post is mostly for @Ryan Ashbrook, but other IPS staff should be aware - @Lindy, etc : The old IPB 3.X converters had redirect scripts that would forward old vBulletin, etc. links to the new Invision URLs. This is VERY good for SEO and good for users still being able to find old content via old links! These redirect scripts break when updating to IPS4 - they return an error about "Invalid IPB Path" - I wouldn't expect them to work, since IPS4 is a rewrite Nevertheless, this means TONS of links will be broken for those who converted to IPB3 from large forums and then upgraded to IPS4... and right now there's no solu…
Last reply by Shariq Ansari, -
- 0 replies
- 273 views
I'm in the process of upgrading to 4.1.5.2, but this query is taking forever (going on an hour, and my site's been down this whole time). I know table alter commands tend to take a while, and I do have 3.7m rows, but I'm a little concerned. Has anyone else run into the same thing?
Last reply by seanzol, -
- 1 follower
- 0 replies
- 251 views
I am using IP Content extensively, and one out of many uses is for car classifieds for 20 car brands. As our classifieds is gaining traction, it's time to add the sub category for car models inside each of the 20 car brands. I like the small triangle on left to toggle sub categories, but wondering if there is a way to technically make it appear in minimize format by default and user can expand whatever category they want to dig-in in below two places: On the right category nav While adding new content
Last reply by Gauravk, -
- 3 followers
- 6 replies
- 278 views
Before the upgrade fra 4.1.4 to 4.1.5.1 I had a textlink pointing to the following link: After the upgrade the link is dead - and the topic is at http://www.fjellforum.no/topic/37591-fjellforums-julekalender-2015-deltagerliste/?page=2 How could that happen? A lot of other links is also dead
Last reply by Kjell Iver Johansen, -
- 6 replies
- 358 views
Hi all, This has been on my mind for ages and i've asked IPS but they said to check with the community. Is there a Bug Tracker for IPS4? It was such an awesome application but now we're on IPS4, there doesn't seem to be much progress with applications/hooks compared to IPS2/IPS3. I've heard you can make one for IP Content but we don't have it at the moment, need to renew it! But even so, I don't have time to create it myself. Many thanks
Last reply by Koyakami, -
- 1 follower
- 5 replies
- 367 views
Updated to 4.1.3.2 and the editor works, but several of the icons are incorrect. My smiley icon opens Code, my Link icon opens Emoticons, The Gear icon (no idea what it's supposed to be) opens Links. I tried resetting it in the ACP. How can I fix this? Thanks
Last reply by OpenWare, -
- 1 reply
- 203 views
Hi everyone, So I upgraded the forum today and everything seems to be excellent however I am having difficulties trying to add/edit an announcement or signature, for example when posting an announcement I am not given the option to actually "write" my announcement, as you can view on the image below it only gives me the option to upload an image. I am having this same problem with editing/changing signatures I am not given the options to write anything on my signature or edit it, only the option to upload a file as is you can view on the image below as well... So my question is how can I fix this? I want to be able to…
Last reply by Alejandra, -
- 0 replies
- 239 views
Before in IPB 3.x version, users were not able to post thread/post if they add any Disallowed URLs example: any competitor sites etc. In IPB 4.x user are able to post and url showing only it is not clickable. Anyone can copy url and visit site. This system must be stop user to post Disallowed URL Just like previous sytem, where user were getting messgage "you are not allowed to post this url"
Last reply by sachin123, -
- 2 followers
- 16 replies
- 544 views
Hello. When I try to post a YouTube video by pasting the YT's video link, it loads the video player, but we cannot submit the post. Hitting "submit" does nothing in quick reply. This error appeared after the upgrade to 4.1.4.1 My board is http://www.breatheheavy.com/exhale/
Last reply by motomac, -
- 2 followers
- 8 replies
- 382 views
With 3.4.7 and IP..content I had an article section. On an index page it did show the article entries with a teaser paragraph and an image: http://www.update-arztpraxis.de/mehr/page/artikel How can I do that with pages on IPS4? Actually, I would like to move from the wordpress blog to IPS4...
Last reply by openfire, -
- 2 replies
- 218 views
Hello, Is it possible to remove a "expireInvoices" cron ? Thank's for your help, Stephane
Last reply by Stephane, -
- 1 follower
- 0 replies
- 293 views
Hi there. Could somebody please explain to me what the Email Error Logs inside the ACP are supposed to be doing? Or more specifically, I thought if someone registered using an invalid email address, the error logs would let me know. (I do actually already understand that I could set my board such that new members are required to validate their email addresses before doing anything else, but I have another reason I'd be interested in deleting registrations with invalid emails before they'd be auto-deleted that's probably too long and uninteresting for this post.) But I registered a couple of times for my own board using email addresses on a couple of different …
Last reply by raincat, -
- 2 followers
- 4 replies
- 286 views
If I create a database, then allow records to be saved in Categories, how do I always 'show records like articles' in the individual Category. Example www.canadaisplaying.com 1. Click on TESTME in the navbar 2. See the list of articles mixed up by category ordered by publication date. Perfect! 3. Click on a Category in sidebar... now it looks like a forum. 4. How can you keep the same format so the category is displayed as 'show records like articles' It's kind of a 'discontinuity' so to speak. Any ideas greatly appreciated. Thanks JM
Last reply by openfire, -
- 5 replies
- 337 views
When trying to install, right after entering the admin name and password, i get the following error regarding the database Fatal error: Uncaught exception 'IPS\Db\Exception' with message 'Table After which I just get: An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. You can try again by clicking the button below, or try again later. The database does exist - no tables since I assumed Ipb would create those, and the setup has the correct mysql account info (the database does get created by the setup script) Step: System Check …
Last reply by screamingiraffe, -
- 1 reply
- 259 views
Hello, I want to show a certain line of code to only certain groups in the header. What would be the best way to do this? <script type="text/javascript" src="/.../....php" charset="utf-8"></script> This is a demo code I want to incorporate, however I only want to allow certain groups to have access. Thanks, BB
Last reply by BostonBob, -
- 5 replies
- 364 views
The title tag is filled with unnecessary crap like "name of the forum" the topic is in and also "sitename". This can not be good for SEO How do I remove this? The title should only contain the title of the page, nothing else!
Last reply by alfanexus,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
