December 10, 2015 in Technical Problems
When trying to install, right after entering the admin name and password, i get the following error regarding the database
Fatal error: Uncaught exception 'IPS\Db\Exception' with message 'Table
After which I just get:
All of the folders are set to 777 for this test
@screamingiraffe if ya want I could help ya out. Send me a pm.
Thank you for the offer, support is currently looking into it.
Everytime I respond to support with extra details, the support manager uses a form email (copy/pasting) it repeatedly, which is very unprofessional.
I literally got this same response 5 times in a row, and I've given him what he's asked for more than once. Not getting anywhere with support ..
fairly frustrating since I've been paying these guys for almost 6 years now, and this is my first real support request
Rhett Buck has replied to your support request.
Hello, this sounds like there is an issue with the database you are trying to use here, I would recommend that you start over, and use a new database etc.
If you would like we can also install this for you as well.
If so, please provide the database information and FTP access.
Hosting & Support Manager
Invision Power Services Inc
do you currently have a database with data on it?
are you able to create a blank database and then point ipb to it for installation?
OOps... I'm an idiot.. using cPanel and didn't have the permissions set correctly on the files -- this whole issue was my fault.
I've figured it out and corrected the problem..
my apologies to the IPS support staff.
This topic is now archived and is closed to further replies.
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