Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,021 topics in this forum
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- 3 replies
- 237 views
Any ideas to why the registration emails dont send out? It's kind of pointless having this board if we can't figure this out. Thanks in advance
Last reply by Rhett, -
- 3 followers
- 4 replies
- 303 views
Hi, In IPB v3 (or was it v2?) there was a Trash forum where deleted items were held and could be restored if needed. Is there any means of restoring deleted posts within V4?
Last reply by TIPF, -
- 1 follower
- 2 replies
- 612 views
please tell me how to do, I would like to upgrade to Version: 3.4.8 IP.Board New Version Available to the latest version: 4.1.7
Last reply by AndyF, -
Names in Reputations
by Guest- 1 reply
- 293 views
Hello, I updated my community from 3.4.9 to 4.1.7 this night. All went fine and I solved all issues on my own. Until now... In 3.4.9 the persons giving reputation to a post were listed by names. Now I just can see the reputation count but not the names at all. Is there any configuration in the Admin CP I did miss? Greetings and thank you, Marco
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- 1 reply
- 464 views
Is there any way to change the icon in menu manager. I created an own menu and want to change the icon to money from font awesome?
Last reply by jcdesign, -
- 0 replies
- 284 views
Hello, On 4.1.7 when quoting posts containing MathJax formulas, they are not correctly displayed, and sometimes they disappeared completely (bug reported here). Post: Quoted: Could anybody please suggest me a way to fix this? It's really annoying for our forum and I would like to fix it as soon as possible. Thank you very much in advance for your help!
Last reply by ehku, -
- 1 follower
- 7 replies
- 373 views
recently my forum suffer from slow posting/reply people reply on topic and when they click submit, it take ages to complete, some member click it multiple times result in double or even triple posting I've been made a support ticket, but I need to gather some experience in this community related to this problem, any of you have similar issue? and what the cause and solution for the problem? i've been digging around and found one or two similar issue, and one that interesting me was "follow this" issue I have small forum in shared hosting, no resource intensive issue I guess, only 101 mb MySQL size ah almost forgot, little bit lat…
Last reply by lordi, -
- 1 follower
- 5 replies
- 283 views
Trying to decide if I can use the commerce system on 4.x Can members sell physical things using this IPB commerce? Are they any live sites that are using it? Please link.
Last reply by Martin1980, -
- 0 replies
- 408 views
This morning I received an error: code EX1030 on the forum and in the admin center. Blogs and pages work well. What could it be? Please, help.
Last reply by Roman_Bak, -
- 0 replies
- 333 views
Step 3 of the Plugin example guide makes it clear that you can upload template files for plugins in the plugins/PLUGIN-NAME-HERE/dev/html folder. Every time I try to upload to that folder I get "permission denied". Trying to change the permissions of the folder prompts the message "550 CHMOD 775 html: Operation not permitted". Any ideas? Thanks
Last reply by KevinGrand, -
- 1 follower
- 8 replies
- 1.5k views
First of all, I want to say that I'm not usually the type of person who complains (I actually dislike complaining and prefer to calmly wait until things are sorted out), but I've reached a point where I simply don't know what to do anymore. Ever since I converted my current online community to IPS 4, the feedback I received from my members have been mostly negative. The reason why I upgraded was because IPS announced that they will drop support for IPS 3.4 in the following months and I wanted to have my staff team get accustomed to IPS 4 right from the start of the new year. I've tried to paint IPS 4 in bright colors, to point out the positive aspects of the new vers…
Last reply by tnn, -
- 1 follower
- 3 replies
- 284 views
Hello ! I'm going to upgrade to IPB 4. My database's posts table is 5 Gb big. My server has 12 processors and the CPU is Intel(R) Xeon(R) CPU E5-1650 0 @ 3.20GHz. How long (approximately) will it take to convert it to UTF-8, in your opinion ? What should I do to make sure it works ? Turn off the board ? Disable server backups ? Thank you.
Last reply by David.., -
- 1 follower
- 1 reply
- 267 views
Hi, Today we upgraded our IPBoard version 3 to version 4. The upgrade process went quite smooth, without any errors. After the upgrade was done it has left our forums in an unusable state though. Status after upgrade: The admin panel worked mostly, but did not load any CSS, so was very hard to navigate. The forums worked properly, I could browse everything and read posts... but as soon as I logged in, the forum would not load CSS and the forum index content looked like I was not logged in. When I deleted all cookies, the site worked again, until I logged in... Status after clearing cache: After Googling around a bit, I found how to clear the c…
Last reply by David.., -
- 1 reply
- 285 views
Never mind, I just hid the forum even from admins, that should accomplish what I want. Mods, feel free to delete. Thanks
Last reply by Cloaked, -
- 3 replies
- 272 views
Help! As of the 21st of Jan, my chat logs are no longer showing?
Last reply by Greg W, -
- 1 follower
- 3 replies
- 281 views
Hello, in which folder we can put the apple touch icon to show it in mobile browser ? Thanks
Last reply by Janyour, -
- 1 follower
- 3 replies
- 262 views
I noticed it's easy to make a poll for a new topic but what about one that is already going? possible? Thank you
Last reply by Nathan Explosion, -
- 3 followers
- 2 replies
- 337 views
I'm trying to get used to typing without BBCode. Bold, Italic, and Underline are easy enough. However... How do I link text without resorting to the mouse? CKEditor says there's a CTRL+L shortcut to bring up the link dialog, but in Chrome that just send you to the address bar. There's an option to navigate the buttons with ALT+F10, arrows key, enter option, but that's quite a few keypresses and assumes the link button is up there. Also, quotes. Any keyboard only option?
Last reply by Nathan Explosion, -
- 1 follower
- 6 replies
- 278 views
Base template for importing rss feed I am importing RSS feed of a forum {{if !empty( $items ) }} <h3 class='ipsWidget_title ipsType_reset'>{$title}</h3> <div class='ipsPad_half ipsWidget_inner'> <ul class='ipsDataList ipsDataList_reducedSpacing'> {{foreach $items as $item}} <li class='ipsDataItem'> <div class='ipsDataItem_main'> <a href="{$item['link']}" target="_blank" class='ipsDataItem_title ipsType_break'>{wordbreak="$item['title']"}</a><br> <span class='ipsType_light ipsType_small'>{datetime="$item['date']"}</span> </div> </li>…
Last reply by Nathan Explosion, -
- 0 replies
- 253 views
I am trying to find where I can grant access to guests to access a blog. Yes I can grant them access to ALL blogs, but all I want to expose is one. Like I can with pages, databases, forums, galleries, calendars and files.
Last reply by emilhem, -
- 0 replies
- 307 views
Hey people, I wanted to ask if anyone knows a way to load exact columns of a row from a table in the database (the table that is not related to Pages app). I've created a new table and I named it "server_players". This table stores the member ID from the forum (I used PHP to load core_members table and get this data if user logins in-game), so basically the table stores user IDs that match member IDs from core_members table. What I am trying to achieve is something like - if the user ID from server_players matches the member_id from core_members table, then load other columns from that table row where user ID = member ID. So far, I have used: {{$memb…
Last reply by Robiss767, -
- 0 replies
- 205 views
hi there anyone got any tips for image sizes for the commerce / nexus app? product images and category images thanks in advance
Last reply by CFCnet, -
- 3 replies
- 322 views
Hello, The number of views of my forum does not correctely update. I have topics with replies ... but 0 views Thanks a lot for your help. Good day More: Add in the top user menu a link to directly edit profil Add Nickname and profile fields calendar (downloadRsvp) Cal
Last reply by CiberBob, -
- 0 replies
- 261 views
How do I set who the "Contact Us" link at the bottom of the page actually sends that contact to?
Last reply by eGullet, -
- 1 follower
- 2 replies
- 242 views
After everything finished rebuilding, the code tags and the content inside are not like they used to be prior to updating. There is no space, no new lines, no syntax and it defeats the purpose of code tags. Why did this happen?
Last reply by David..,
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