Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 8 replies
- 374 views
So... where in the ACP can I edit limits for @mention? And will I be able to have more than five in one post/article?
Last reply by Claire Field, -
- 1 follower
- 3 replies
- 239 views
Hi, Just upgraded from 3.4 to 4.1 and I have noticed that guests can now view members profiles, maybe I haven't looked hard enough, but I cannot find a way to change the profile permissions for each group. Is there a way to change this?
Last reply by TheDarkBlues, -
- 2 replies
- 230 views
Is anyone else having trouble with the sidear? When you add or remove a block it isnt saving.
Last reply by GFXBYSMITTY, -
- 1 follower
- 0 replies
- 266 views
Hello, I'm running IPS 4.1.11.1 and I'm looking for a way to determine the number of concurrent logged on users, ideally in form of a log Regards Michael
Last reply by Michael Grote, -
- 2 replies
- 234 views
I need to issue an important announcement to all my forum users (around 3500 total). How can I email them all, or PM them all at once?
Last reply by Morpheo, -
- 1 follower
- 7 replies
- 347 views
Hi guys, Currently I am not getting notifications for replies to all of my posts, only some. Does anyone know why? My settings seem to check all the right things. Thanks for any insight.
Last reply by Stormlilly, -
- 1 follower
- 1 reply
- 229 views
Bought the app today, done some translations, nothing more than that, whenever i try to remove the app (iAwards) i get the following error: " SELECT * FROM `awards_awards` WHERE award_icon IS NOT NULL' IPS\Db\Exception: You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ''' at line 1 (1064) #0 /home/taderole/public_html/system/Db/Select.php(346): IPS\_Db->preparedQuery('SELECT * FROM `...', Array) #1 /home/taderole/public_html/system/Db/Select.php(402): IPS\Db\_Select->runQuery() #2 /home/taderole/public_html/applications/awards/extensions/core/FileStorage/Awards.php…
Last reply by Joel R, -
- 4 replies
- 383 views
Where at within the AdminCP can I add/change/create the description for the website when you use a search engine? Currently it seems to be pulling info from one of my blocks on the main page - I don't want this as my search engine website description so I would really like to change it ASAP. Also when searching the terms "ohio cannabis" & "ohio marijuana" I seem to be getting first page results using the search engine DuckDuckGo - which is supposed to pull all their searches from google, but when I try to search google for the same term - ohio cannabis or ohio marijuana - my site isn't even on the first 10 pages! I am however getting 1st p…
Last reply by TheGreyWizard, -
- 1 follower
- 8 replies
- 801 views
When opting to repeat events it would be nice to be able to do it how 90% of repeat events actually are - i.e. every 3rd Monday or every 1st Tuesday Events rarely happen on the same date each month as these are different days of the week.
Last reply by 1EvilC5, -
- 1 reply
- 235 views
Hi all, my website has disappeared from Google overnight. :-( (10 years of being at the top with my PHP bb site) Its asking me to verify my new site by adding code to the <head> of the site. Please can someone advise how I am to do this? I have added the tracking code via the SEO tab but google says it needs to be in the Head of the site. Many Thanks in advance. Simon W.
Last reply by Apfelstrudel, -
- 3 replies
- 248 views
Hi Everyone, I'm very new to IPB, ohaving only used joomla and wordpress in the past. I have configured my pages app to display featured articles, but there is a youtube video in the article which does not display. (you have to click the Read more link). You can see it here: http://www.bantercrew.co.uk Is there a way of displaying the full article including the video? Many thanks for your help! Matt
Last reply by Matthew Barnes, -
- 0 replies
- 197 views
I'm using DynamoDB database for many of our services except this forum. Is there anyway to make forum use DynamoDB database in Amazon services.
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- 2 followers
- 3 replies
- 288 views
An odd thing happened with my forum during my vacation. I came back from vacation and now I cannot log in as Admin and many of my users are reporting that they cannot log in as well (although some still can). When I try to log in as Admin, here's the error that's given: http://screencast.com/t/OvJGwrYX The login fails and I do not have access to the Control Panel. What can I do in this case? There were no updates made during my vacation. Before my vacation, everything was working perfectly. It was only 1 week ago that things worked fine. Was I hacked?
Last reply by Morpheo, -
- 1 follower
- 1 reply
- 251 views
I'm trying to create a custom page with PHP code using IP.Content. What I've discovered so far is that the IP.Content pages will not parse PHP code directly in the page - only HTML and instead I have to create blocks with the PHP code and then include these blocks inside the page code. However another issue appears there, where the blocks of PHP code I embed do not seem to "see" the $_GET or $_POST variables, which is something I need. Surely there must be another way of doing this aside from developing a custom application? Does anyone know how?
Last reply by BN_IT_Support, -
- 2 replies
- 230 views
Hi, i wanted to give a 3-day peek of my premium membership to my users. After three days, users should be moved back to the normal "member" group. I've set a product for that, but i have a problem with it. I have set the renewall to happen after 3 days to limit the timespan of the product. The problem is that users then get an email saying that an invoice was generated for them. This wasn't supposed to be like that: 3 days and then it would end, no renewal. The problem is: if i don't set a renewal, users will be on the "premium" group forever, which is not what i want. How can i do this in Commerce?
Last reply by xtech, -
Changing DisplayName to Username
by Guest- 1 reply
- 216 views
Is it possible to edit Display Name title to Username Title so it will show in the entire forum when people interact with login/registration and so on the word "Username" instead of "Display Name" as its written now.
Last reply by Adlago, -
- 5 replies
- 541 views
Hello I have a forum that runs on MyBB and I want to move it to IPB including foundation and its design. There is a tool that does the job? Thanks.
Last reply by Nizan marmor, -
- 1 follower
- 0 replies
- 201 views
How do I change the default location in Calendar from US to UK? English (UK) is the only language installed. Or even remove the location and address fields altogether.
Last reply by GlenP, -
- 1 follower
- 2 replies
- 261 views
Hi there, I am reaching out to the Community in here. I am looking for a VA tech support person who is proficient in IPS. There are two key projects on offer : 1. To finish my site to spec 2. To be tech support for any issues that arise once we launch If anyone is interested please let me know. Thanks in advance
Last reply by Joel R, -
- 1 follower
- 1 reply
- 253 views
How do I re-run one or more of the rebuild/recount background processes after their initial run following an upgrade ? Thank you in advance.
Last reply by Stuart Silvester, -
- 0 replies
- 205 views
We can make forums that are redirect forums. Why not pages categories? Anyone know how I can do this? I mean like how I have that last forum as a redirect forum. How can I accomplish something like that in a pages category?
Last reply by Hunter Lyons, -
- 1 follower
- 8 replies
- 284 views
For some reason out of nowhere no one can reply in our forums all of a sudden.. have no idea whats causing this
Last reply by Nathan Explosion, -
- 2 replies
- 279 views
I have just about finished repopulating my Converted Board and am ready to open the Board to Guests and open Registration for new Members. I have found where you can enable Guests to view and to register. I havent been abke to locate in AdminCP on how I can set new registrations be authorized by me/Admin before being allowed to Post etc.?
Last reply by Allen Bradford, -
- 1 follower
- 3 replies
- 288 views
is there way where I can have the Seo titles for pages without the category names? In the above example I want to remove the word Medical which is a category name
Last reply by Himadri Goswami, -
- 1 follower
- 3 replies
- 270 views
Hi all, I have set up our new site with the help of IPS and my UK web guys (who are now retired) The site is looking and behaving exactly as I had imagined and I am in a very happy place :-) AMAZING SOFTWARE!... however..... I am not a software / web person and am struggling like mad to set up my Articles page which seems to require some kind of database stuff which I know nothing about. I have read the not very clear advice (people seem to ask about a specific thing) I just want to get its structure set up so that I can add content. Would it be at all possible for someone who is happy with setting this up to spend some time on the phone so I…
Last reply by David..,