Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
-
- 2 followers
- 2 replies
- 257 views
The old board there was an unfollow all subscribers to a post. I can't seem to find this in the new version. 4.1.x Anyone know where this is?
Last reply by TSP, -
- 1 follower
- 6 replies
- 313 views
Hello! I've just recently installed the forum software and theme, and everything's gone smoothly for the most part, except for a couple of things that have popped up and I don't know how to fix. The first is that when I attempt to embed videos in replies, I am given the following error. The error does not occur in initial topic posts such as this, only replies. The second is that when the spoiler tags are used around content in a post, any content beneath the close tag is also being included within the spoiler. I don't know how to solve either of these and I'd appreciate any advice. Thanks.
Last reply by AndyF, -
- 1 follower
- 0 replies
- 346 views
I just installed IPB to xampp, but none of the javascript that the board uses is working. Any ideas?
Last reply by LZDigital, -
- 2 followers
- 7 replies
- 255 views
After upgrading, the attachments in quotes appears:
Last reply by pequeno, -
- 0 replies
- 197 views
Could anyone provide details on how they have their Store front and Paypal billing agreements set up? For quite some time now I've been fiddling with this and whenever I attempt to enable Billing Agreements any purchases are refused. I DO HAVE the required credentials for this but just can't get it to take.
Last reply by pilotguy, -
- 1 reply
- 314 views
Why am I receiving this error when trying to attach an image in the forum?
Last reply by AndyF, -
- 5 replies
- 309 views
I can't believe IPS won't help me with this simple question and making me post it here but... Not sure if I'm using the right terminology, how to I make it so when someone clicks on the header logo it goes/points/redirects to my portal page? i.e. www.mypage.com/forums/portal Also, where do I change so that when someone puts in their browser www.mypage.com is goes to portal? and not www.mypage.com/forums/ where it seems to go right now. Thanks in advance
Last reply by Rhett, -
- 1 reply
- 238 views
I would like to use my original logo across the banner portion of my forum, but when I go into the admin and upload it, it says it cannot and there is an error. Is there some way to simply use my ftp to set my logo banner? This 4. forum version is very cumbersome when it comes to skinning, imo.
Last reply by Rhett, -
- 2 followers
- 5 replies
- 234 views
Hello, when I tried to download english.xml language, the archive only content: <?xml version="1.0" encoding="UTF-8"?> <language name="English (USA)" rtl="0"> <app key="core" version="101040"> <word key="stream_title_1" js="0">Unread Content</word> <word key="yesterday" js="0">Ayer</word> </app> <app key="forums" version="101040"/> <app key="chat" version="101040"/> <app key="calendar" version="101040"/> <app key="collections" version="100015"/> </language> If I return the translation to the original strings I obtain this message 1C126/7 As there are no translated language …
Last reply by Meddysong, -
- 0 replies
- 239 views
The donation page has a progress bar for the target. Is there a simple way to put that onto all pages of the site on the header? IPS4. Thanks
Last reply by johnr5, -
- 1 reply
- 385 views
Hello I'm on a forum where anytime someone tries to post it gets a 500 error. The post shows up when you refresh and go back to the site. Also you cannot click on some links on mobile. Does anyone know how to fix this? EDIT: Also cannot shout in the shoutbox. currently unable to handle this request. HTTP ERROR 500
Last reply by Jim M, -
- 1 reply
- 223 views
Hi, How to make restrictions that name player can register only have be in format Name_Lastname ?
Last reply by Gustas Diksa, -
- 2 followers
- 1 reply
- 414 views
An user is trying to sign-in in our forum and getting this error: Error code: 2S129/1. Apparently it happens only with this user. Searching on google I found out that could be spam prevention, maybe the user´s ip or email is in some black-list. Is it the reason? If yes, what´s his next steps, to come out of this list? Or, if isn´t this, what does means the error code?
Last reply by TSP, -
- 2 followers
- 2 replies
- 234 views
Im trying to convert my vBuleltin forum to IPB 4, I used the convertor and all the content that wasnt english(hebrew) was gibbrish(user fields, post, user names, forums) and member pages doesnt work. Anyone had the same problem and knows how to fix it?
Last reply by Gil Ronen, -
- 2 replies
- 215 views
In 3.4 there was an option to rebuild all download's support thread but I am unable to find the equivalent in 4.0. The threads are rather old and do not use the new 4.0 format and I would like to clear and rebuild them all for every single download. Is there a 3rd party that can do this?
Last reply by AndyF, -
- 1 follower
- 1 reply
- 214 views
I'm trying to upload a small mp4 file in a thread, and i'm seeing this error: " You aren't permitted to upload this kind of file " I would like myself and my users to be able to upload files like these, do you know what i can do to get this ok to upload mp4 files? Thank you
Last reply by Nathan Explosion, -
- 1 follower
- 5 replies
- 247 views
youtube works but i cant get fb to embed properly on my site. It just embeds like the link to tje message and half of its blank
Last reply by TSP, -
- 1 follower
- 0 replies
- 234 views
I was just wondering if you guys are having slow admincp issues or cache issues if your using free cloudflare and did you change any of the settings?
Last reply by ResPecT My Authoritah, -
- 2 followers
- 3 replies
- 230 views
Evening everyone! I've seen a handful of other posts floating around with the same issue. All were directed to have members look under Account Settings -> Signature to add or edit their signatures. This was typically followed up with "Oooh! Found it!" from the original poster. I've been going nuts trying to figure this out since the upgrade to the latest stable version. I've made sure all user groups have signatures enabled, yet the attached image is what we see for the Account Settings page. Any help you can give will be greatly appreciated. (And if it's something glaringly obvious that I missed, I promise to slap myself good and hard.) Thanks! …
Last reply by Dev Anthony, -
- 2 followers
- 5 replies
- 321 views
Can anyone explain the difference in the blogs vs articles ability of IPS suite? I was originally publishing articles in my blog section, but then while figuring out the Admin dashboard I found an Articles page and it seems like a more appropriate way to do this/ My main intention is to have these articles populate in a blocked section on my main page, but sadly I don't see any plugins available for me to drag & drop on to the page. Any ideas or advice?
Last reply by Meddysong, -
- 6 replies
- 294 views
So the mobile version of my website, https://www.ohiocannabis.com is smashing the text within the WYSIWYG and just making it look bad, what do I need to do in order to fix this? (hopefully site wide and not just this particular line of text) Also at the top of the web page there is a large gap between the header and the start of the body - I tried adjusting this with CSS but it only was affecting the normal website, NOT the mobile version - for the record I am happy with the spacing on the normal website and ONLY want to adjust the spacing on the mobile version. Thank you.
Last reply by TheGreyWizard, -
- 1 follower
- 0 replies
- 212 views
Some help or advice would be appreciated here, thanks. Can I password protect a page within PAGES, as you can with the forums?
Last reply by Julian Jenkins, -
- 0 replies
- 252 views
So there are some videos that I would like to re-post on the website/articles but can only seem to get an iframe code - which doesn't work when adding the code to a new article. So how can/do I add an iframe video link to embed the video within an article? Here's the code just for reference: <iframe width='640' height='480' frameborder='0' allowfullscreen src='//player.ooyala.com/static/v4/stable/4.6.9/skin-plugin/iframe.html?ec=h1NDQzNTE6rBJOq9KDahLw83zFXbeIfp&pbid=b248f00b9d6e4d7ba21cbc796a85f61c&pcode=hvZXE6LAucDf6RdQ6h18j_W_oNxg'></iframe> Thanks.
Last reply by TheGreyWizard, -
- 1 reply
- 219 views
Hi all. Since we did the latest update, we have noticed a problem with the forum when using a mobile device. In some posts, depending on the length of usernames that have liked a post, the "Like" button seems to have developed a fault. It seems that upto a certain amount of characters moves the like button along to the right, and when you try to click it, the button instantly jumps down a line and doesn't work. When clicking it, if you hold the click, the button jumps down a line and stays there until you release the click? Any reason why this is now happening? I've tried adjusting the fluid width setting in the theme design but it doesn't help. This fault happens with ou…
Last reply by crazzzydave, -
- 0 replies
- 224 views
When using "pages" and a database is created that requires moderator approval for new records, any groups that are moderators/admins that are intended to _not_ have access to the database receive an email that there is content needing approval if a new record is created, and the email displays the content of the record. Is this preventable*?
Last reply by Don Ruth,