Technical Problems
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,021 topics in this forum
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- 5 followers
- 22 replies
- 715 views
I just noticed that all my new members have this turned off: Can I turn that on as default? I couldn’t find where.
Last reply by Durango, -
- 1 follower
- 0 replies
- 227 views
Hello ! I've upgraded to version 3.1.14 and now MySQL and a reindexing task started. I don't know why, I ended up with two instances of each tasks running at the same time (the only change I did yesterday after the upgrade was modifying the search control value for one of the member Groups, because I saw the same search query being ran in my mysql slow log file). This morning, all the tasks have ran, but there is still one : What should I do in your opinion ? If I click on "manually run them now", I see the rebuilding figures go up, then down, then up, then down as if it was blocked or updated twice... I wanted to stop/cancel this and restart…
Last reply by SecondSight, -
- 2 followers
- 5 replies
- 218 views
Dear folks, I know during upload of images to gallery, descriptions and tags can be added to each image, after the image is uploaded although, it does not appear that the member can back track and add tags or descriptions, I can see where a user can edit their album, but I am having a hard time seeing where images can be edited for desc and tags. Is there a setting I must flip on in order for our members to be able to add desc and tags to their images after upload? Thanks
Last reply by Joel R, -
- 1 follower
- 3 replies
- 285 views
Hello ! Did someone run into this problem and found a solution ? I upgraded yesterday to version 4.1.13.2 and I'm having problems of high server loads. For instances, a few minutes ago : - my server load was about 10 when it was supposed to be 0.8 or 1. - Mysql was using between 500 and 800 % of CPU. I know how to create the problem : this happens when I click on the board's menu "Activity/My activity streams/Content I posted in". The board simply returns no results and the CPU used by mysql rises... Do you know how to fix this ? Thank you !
Last reply by SecondSight, -
- 1 follower
- 2 replies
- 259 views
Hello everyone, Today, I wanted to further customize my CKEDITOR's toolbars in the ACP, but I can't. The console shows this error: I've upgraded to 4.1.14.1 this morning (no issue encountered), but I can't tell if it's related, because this isn't the only update I installed since the last time I was on the toolbars customization page. I tried to contact support from the ACP, but was unable to write a message, because the editor is not firing up (same error). Note that the editor works without any problem in the Suite. I only have this on the ACP (I used the default theme for the ACP). Any idea? Thanks a lot in advance!
Last reply by vedatis, -
- 2 replies
- 233 views
I just upgraded to version 4 and now the URL's in a post are not shortened like they did in version 3.x. Did i miss a setting or something?
Last reply by Peter Bonte, -
- 2 replies
- 270 views
Hi all, I try to upload the logo which I want small in the LHS corner of the forum but when I upload it it comes up huge and takes over most of the page. Any advice?
Last reply by Neil Bridgeman, -
- 1 follower
- 2 replies
- 222 views
default app / default module... Can somebody remind me what these do again? I'm having a daft moment and seemed to have made my Portal the default app, and foolishly can't remember what the default was, for app and module????
Last reply by Lenny Warren, -
- 1 follower
- 2 replies
- 275 views
Hi there, I moved my forum to a new host and after that I get a 404 Error when I try to reach: https://sondorsforum.com/sitemap.php File exists in directory. Latest Version of IP.Board Apache & Nginx Server PHP7 | MariaDB Ideas to fix that problem quickly?
Last reply by knightsystems, -
- 2 followers
- 1 reply
- 250 views
hi everyone. My forum was working fine today up until the last hour. A fatal error has appeared on line 125. I have not changed anything. Have I been hacked?
Last reply by Stuart Silvester, -
- 1 follower
- 0 replies
- 208 views
Any ideas? I don't like this and would prefer to show only recent uploads or higher rated images on the main gallery page. I can't find a way to adjust this.
Last reply by FZ, -
- 3 replies
- 300 views
Just setup a new board. It lets my log in but when I try to go to the admin cp I keep getting never had this before in any forums. I extended the wait time in firefox to 30 seconds and I still have the same problem. Becoming rather frustrating as I cant get to configure my new board.
Last reply by Gary N, -
- 2 replies
- 275 views
Any way to disable gif images in signatures? Or limit the file size in signature images? I can't seem to find the setting just for signatures.
Last reply by marklcfc, -
- 2 followers
- 2 replies
- 335 views
Hi everyone. I'm looking for a skilled programmer who's familiar with the IPS Commerce system who can create a script to import all of my customer data from my old store system through DPD into my new store system on Commerce. We originally used DPD (https://getdpd.com/) to sell our products online, but have switched many months ago to Commerce on our IPS system. The problem is, we need to import all the old customer accounts and the info for what products they own to the Commerce system so we can close out the DPD account and more easily serve all customers. I downloaded all customer data from DPD as CSV files and have created a list of the DPD product numbe…
Last reply by Michael Parent, -
- 2 followers
- 2 replies
- 347 views
After v4.1.14 update sitemap not found. It is enabled in admin panel.
Last reply by Stuart Silvester, -
- 1 reply
- 297 views
i try to find informations about external "posting" user use for exemple hosting pic and youtube for stocking video and photos. and post them in the board on a blog, the system didn't convert them to visible, and tag like [media]or not working, i try to find if there is a setting in admin but found nothing? normal behaviour ?
Last reply by recifbox, -
- 1 reply
- 378 views
I tried to upgrade ipb from my panel but upgrade stuck in mid process. Now everywhere i get this error. I even reuploaded the files but no luck. Fatal error: Class 'IPS\Http\Url\Internal' not found in /var/www/html/system/Http/Url.php on line 246
Last reply by Guru84, -
- 11 replies
- 1.1k views
When trying to upload a new theme (2.6MB xml file) I get the following error and I do not see anywhere that I can change this setting/limitation. The PHP upload file size is set to 30MB and the group settings is set to unlimited....can anyone direct me to the proper setting that might control this?
Last reply by Flitterkill, -
- 1 follower
- 11 replies
- 568 views
Today when I try update my forum from 4.1.13.2 to new 4.1.14, after run auto update from admin panel I see an EX2 error. The update is incomplete, my forum doesn't work, and I can't login to admin. If I try login to the admin panel I see another error. Please, help me, I can do? :S I attach the two errors I see... I can't run support tool, if I can't login to admin panel :S
Last reply by Natea, -
- 1 follower
- 3 replies
- 268 views
The speed of my forum is noticeably faster when logged out, should it still close to that speed when logged in? When clicking a link logged out the page will load instantly, but when logged in, there is 1-2 second delay.
Last reply by marklcfc, -
- 0 replies
- 297 views
I'm looking for comments on a setup:- Our original setup is a 16CPU 30GB Ram AWS server about to change to 36CPU and 60GB Ram. Since IP4 Upgrade we need the extra cpu, before we could get 1500+ clients on real-time, now we are lucky to get 750+. mySQL is seperate too. Now has anyone used a loadbalancer and AutoScale with AWS as we only really need 10GB Ram max and more CPU. We also use Varnish to help caching to lower the load on the servers. As this would reduce costs and improve performance at peak times?
Last reply by georgebkk, -
- 1 follower
- 3 replies
- 243 views
have a 30 second timeout issue uploading via the gallery interface, would be a LOT easier to upload via ftp and not ahve to babysit the uploads and not deal with the limits.. cant find details anywhere.. is this not possible for some reason?
Last reply by Joel R, -
- 1 reply
- 296 views
Since updating to 4.1.14 all of our pages now state that no one has permission to view them. We checked all our pages, and they're set to allow EVERYONE to view the page. Please fix this ASAP as this has a major impact to our community. (Support ticket has been entered) Edit/Update: Whatever page is set to our 'Main Page' will show the Permission Error Sorry, there is a problem You do not have permission to view this page Error code: 2T187/3
Last reply by Strikes, -
- 1 follower
- 1 reply
- 295 views
I just upgraded my testboards to 4.1.14 and I have 2 questions: Why are posts and topics beeing rebuild this time? (What has changed in this version with the posts and topics that was not in the previous version?) Why does two identical boards have so different look in ACP when I do manual rebuild? Board number 1 - only this picture Board number 2
Last reply by Rhett, -
- 4 replies
- 279 views
Hi, Is it possible to add a note that I only accept real names when they register? Below Display Name. Best, Stig
Last reply by stig olsen,