Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Security Flaw Allowing Unauthorized Access to User Accounts
- Last reply by fmro,
23,005 topics in this forum
-
- 1 follower
- 1 reply
- 305 views
Hello there, I'm trying to use the following feature: https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/social-sign-in/43-and-above/wordpress-r304/ The WordPress website and the IP.Board work on the same domain with SSL. The PHP version is 7.2, and oauth is enabled. I'm testing a clean IP.Board installation along with a clean WordPress installation. Created a demo subscriber (default WordPress role) user for this test. After following the instructions, I receive the following message when coming back to IP.Board after accessing with WordPress: Array ( [/login/] => [_processLogin] => 3 [csrfKey] => 73b7443494…
Last reply by Colombia Humana, -
- 3 replies
- 276 views
Hi All, I think we can Archive old topics through ACP > Community > Forums > Archive But can you please throw more light on what Archiving does exactly ? 1) Does Archiving change URL structure of topics (for eg, making them .html) or it simply moves the topics to separated Archive table ? 2) Archived topics will display or not when we view the forum section of those topics ? 3) Can the Archived topics be Unarchived again by Root Admin ? 4) Can the Archived topics be edited/deleted by Root Admin ? 5) Can people access Archived topics through Google search ? 6) Will Archiving old topics improve forum speed ? 7) Any other…
Last reply by bfarber, -
- 2 followers
- 2 replies
- 390 views
Hello, I remember somewhere there should be a feature to auto/manually delete/archive old/empty conversations or posts. I can't find it in the new 4.3 board. Somebody can help me find it?
Last reply by blacknight, -
- 8 replies
- 349 views
How, in v4, do I remove someone from the list of members following a particular topic or forum? Kev
Last reply by Adriano Faria, -
- 2 replies
- 378 views
Hello . Can I still count on help in the old version? This is 3.3.4 version. I have a problem that when I go to the page with comments, I get an error HTTP ERROR 500. I checked logs and I gets error : PHP Fatal error: Method user_popup does not exist in viewAvatarsHook_userInfoPane in /home/www/prod.aud iostereo.pl/www/admin/sources/classes/output/publicOutput.php on line 3766 . Can anyone help me ?
Last reply by wegorz23, -
- 2 replies
- 391 views
All of a sudden, my website has begun throwing this error every time one tries to post a new article and/or topic. The odd thing is that the article/topic still posts without an issue. After a while, the browser will go to the white screen displaying the Gateway Timeout 504 error display but if you go to the website, you will notice the article/post was created without a problem. I have rebooted my server, set my max_execution_time to 300 but the problem continues. Any ideas?
Last reply by LDDG, -
- 1 reply
- 291 views
How can i change the "Testing PDF Embed" text?
Last reply by bfarber, -
- 2 replies
- 269 views
How do I handle this? Table './brkskg_forum/ibf_core_sessions' is marked as crashed and should be repaired
Last reply by skoldpad, -
- 0 replies
- 179 views
Hi, we have over 300 topics, but I am unable to show them in the frontpage? What settings do I need to change/add to show them? Thanks
Last reply by Tapas Datta, -
- 7 replies
- 357 views
How can i remove the background from custom blocks?
Last reply by steve00, -
- 5 followers
- 5 replies
- 752 views
I need to add a Google TAG MANAGER code in the HEAD and BODY section, some experience or guide. https://www.google.com/analytics/tag-manager/?hl=es
Last reply by AlexWebsites, -
- 1 reply
- 253 views
Hi All, Is there a global setting to disable sidebar display (across themes) ? (I know I can choose not to show sidebar in Mobile, but I need similar setting to disable it completely.)
Last reply by Adriano Faria, -
- 1 follower
- 2 replies
- 311 views
Hi All, How can I change my default IPB forum menu to the same type (dropdown menu) as the one used in this forum (invisioncommunity.com) ? Currently, in my default IPB theme, when I click a menu item (that has multiple sub-items), those are getting displayed in next row. I do not want that. I need menu like below :
Last reply by Surendra.S, -
- 1 follower
- 0 replies
- 305 views
Anyone created some nice Dashboards Kibana for IPS and Elasticsearch? How can we use Kibana to visualise some nice forum statistics. Did anyone figured this out?
Last reply by steel51, -
- 0 replies
- 244 views
Hi All, How to disable the topic preview (that appears when the cursor is placed on topic title) ? Is there a setting to disable the preview ? If its the theme code that needs to be altered for this, then which template ? Please help ! Thank You !
Last reply by Surendra.S, -
- 1 follower
- 2 replies
- 236 views
1. I have an "Articles" forum and a "Front Page" for articles. When I post an article to the Front Page, it also posts a duplicate to the Articles forum which is what I want to happen. But if someone posts a comment/reply to the Front Page version of the article that comment does not appear on the forum copy and vice versa. Is there a native software way to make comments sync (reproduce/duplicate themselves) so they appear in both locations? 2. Sometimes when I view the online users list, one or a few of the IP addresses appear clickable yet when I click them nothing happens. Why do some of them sometimes appear like links?
Last reply by tonyv, -
- 3 followers
- 6 replies
- 943 views
Hi there everyone, Is anyone using an embedded Discord widget combined with an IPS login bridge as a chat room option for members? How is it working for your community? Advantages / disadvantages? My main concern is that it will take traffic away from my site. If you could share your website so I can see this in the flesh that would be brilliant Otherwise, any suggestions would be awesome. I have tried a few different chat systems, Babble is working best so far.
Last reply by Aiwa, -
- 1 follower
- 2 replies
- 252 views
Hello, I tried to add a number of points in reactions ( when a member react in one content with LIKE / THANKS / HAHA / CONFUSED, the author of that content receive X points ) but i received this error: How can be solved? Thanks!
Last reply by Sethhh., -
- 3 replies
- 259 views
Hey, I have the Blog feature running on my ip board. When users tag each other they do not get a notification like when they tag each other in normal threads. Any idea how to resolve this?
Last reply by Daniel F, -
- 0 replies
- 294 views
Paypal now requires TLS1.2, we can force and test TLS1.2 on the server but the Paypal payment gateway always reverts to an older version. This means we can no longer take Paypal payments. Does anyone know how to force tls1.2 through the Paypal payment gateway? Thank You
Last reply by watchhead, -
- 1 follower
- 1 reply
- 244 views
I only want to embed 4 images in a post, but I want to attache about 10. I've only manually included 4 images directly in the post, but everytime I save, all of the other attachments are embedded at the bottom of the content. Is there a way to change that behaviour, so they only appear as thumbnails/attachments?
Last reply by opentype, -
- 5 replies
- 250 views
I'm in the process of upgrading IPS3.4 to v4. In 3.4, in a Pages database, I used the [sharedmedia] tag a lot, mainly connecting with IP.Gallery, but also with some custom implementations. After the v4 upgrade, none of these tags are parsed (they just show as eg. "[sharedmedia=gallery:images:52702]"). So my question is – is there a way for me to implement custom BBcode in a Pages v4 field, so that all of my old articles can display correctly? Thanks!
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 283 views
I'm having a real issue with the board being slow to post messages when using SMTP on the local server. There are no issues with sending email regularly, but IPB seems to grind. I've narrowed it down to the SMTP issue as using SendGrid API results in immediate posting. Is there a difference in the way IPB processes an SMTP transaction vs. something like SendGrid or Mandrill API? (I had this issue before and used Mandrill to resolve until they switched their support model).
Last reply by bfarber, -
- 4 replies
- 288 views
Hey, After upgrading from IPS3.4 to 4, all of the articles on my site look like this: If I edit the article and save it without changing anything, it processes the BBcode: But this will take ages to do manually for thousands of articles. Is there a way to do this automatically? Thanks.
Last reply by Daniel F, -
Permission
by Murmel- 1 follower
- 1 reply
- 309 views
Sorry I first posted it in a wrong area. Pages -> Page Managment -> Blocks - Plugins I want to show forum content on an external page using the "external embed" function. There is a choice of permission which is not clear enough for me. How the permission are used. Is the content which is generated in dependence of the user who is reading the feed and his role? What happens if I choose "guest" or "moderator" or "Admin" as a permission. Is the content postet regardless of the user who reads the feed? Or is the feed posted because of the user who will read this on an external page. I tri…
Last reply by AndyF,