Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- 4.7.18 - Support request removed ?
- Last reply by D-Trox,
22,828 topics in this forum
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- 4 followers
- 10 replies
- 463 views
I am getting users complaining about their accounts being locked after 3 tries and they "swear" they are using the proper login credentials? Anyone have an idea what may be happening? I recently upgraded to 4.3.6 from 4.3.5 Thanks
Last reply by BomAle, -
Hyphenation
by Owdy- 1 follower
- 0 replies
- 244 views
Screenshot from article. Is there way to remove hyphenation from title? EDIT LOL Got it
Last reply by Owdy, -
- 1 follower
- 9 replies
- 341 views
I have a huge calender with concerts/events Is there any way my members can filter it by events - so they can click the venues the wanna see?
Last reply by Adriano Faria, -
- 1 follower
- 3 replies
- 580 views
I have set my database record template max-width:1100px. If i put Adsense in bottom of that page, it somehow turns that to max-width:728px. How is that possible? It happends totally random, sometimes it is 1100, sometimes 728. If i remove that max-width OR adsense from bottom, it works like it should. Try this: https://hoitajat.net/ajankohtaista/suomalaiselle-lähihoitajalle-pronssia-ammattitaidon-em-kisoissa-r684/ and https://hoitajat.net/ajankohtaista/hpv-rokotteeseen-ei-enää-kysytä-vanhemmilta-erillistä-lupaa-r685/ correct display: 728
Last reply by Owdy, -
- 1 reply
- 262 views
I'm trying to change the background color of check boxes (unchecked ones)but cant seem to be able to find where to make this change. The theme I'm using from @TAMAN is great but not clear on identifying this setting. Can anyone steer me in the right direction?
Last reply by TAMAN, -
- 1 follower
- 1 reply
- 256 views
I have a strange issue with RATINGS and articles at the moment. Whenever I or someone else RATES an articles and reviews it, they hit submit and get taken to a blank page. The rating and comment doesn't save. Ratings and comments are enabled.
Last reply by opentype, -
- 1 follower
- 1 reply
- 924 views
Hi, I have done a migration of an old forum to our IPS this week (using REST API) and it seems that logs are filled up quite a lot. What is the best way to clear logs?
Last reply by bfarber, -
- 1 follower
- 1 reply
- 342 views
Hi I am using the Cloud service for the IPB but the issue is that I don't know where I can find the user json file and where I can find the url for the user json path. I am trying to allow IPB login to sync with MediaWiki The MediaWiki and OAuth2 Extension is asking me for the following part but obviously I think I am doing something wrong. https://www.mediawiki.org/wiki/Extension:OAuth2_Client The bolded below is what needs to be fixed. If anyone is willing to help out, please let me know.
Last reply by Stuart Silvester, -
- 1 follower
- 2 replies
- 237 views
Hello, Unread titles are currently bold, I would like to keep them bold but also change their color. I have tried everything with no luck.
Last reply by Jibeji, -
- 4 replies
- 1k views
I had a new member attempt to sign up and they got this error message: "Sorry, there is a problem We could not locate the item you are trying to view. Error code: 2F176/1 " I searched here and the last posting was july 2017 saying it was related to clubs. We have no clubs set up and the member was attempting initial sign-up. Any ideas out there?
Last reply by NastyBoy, -
- 1 follower
- 4 replies
- 285 views
Hi, Can I setup automatic scale down images(attachments) and how?
Last reply by CarBuilders, -
- 2 followers
- 1 reply
- 193 views
Welcome, I added custom page to my board (no issue with it), but it do not have comment section or rating section. How can I change it? How can I add it to template? Thanks for any help!
Last reply by opentype, -
- 5 followers
- 26 replies
- 892 views
I'm using IP pages for the car business listing section for two years, developed by some other programmer. Recently installed supergrid and loved its entire look and feel but first two header row shifting images to right instead of center. I tried editing the record image field in display option coding to center images, but it didn't work. Appreciate if anyone can please help on this regard, as what I am missing or what code went wrong in the past.......? Thanks in advance https://carnity.com/business_listing/ Image field - display code <br><div class="ipsClearfix"> {{foreach $value as $image}} <img style="height:…
Last reply by Gauravk, -
- 1 follower
- 3 replies
- 502 views
We are attempting to edit a page on our forums, but it does not appear to have a save button. Here is a video of the issue. https://www.useloom.com/share/018c7462b32f474eb18831a6830ca570 Any suggestions on how to finish the save?
Last reply by opentype, -
- 1 follower
- 0 replies
- 253 views
Hi, I'm not able to make multiple SEO Titles work in a URL component... In my furl.json file, I have something like this: "my_url": { "friendly": "/{?0}-{#pid}/folder/{?1}-{#id}", "real": "app=myapp&module=mymodule&controller=mycontroller" }, … and in my template: {url="app=…&pid=…&id=…" seoTemplate"my_url" seoTitle="value1, value2"} Then I always have this error in DEV mode: IPS \ Http \ Url \ Exception SEO_TEMPLATE_IS_NOT_VALID_FOR_URL …/Sites/workspace/podcastics/system/Http/Url/Friendly.php:156 It looks like the issue comes from the method: protected static function getMatch…
Last reply by LaCollision, -
- 1 reply
- 210 views
How does one present products in their store in the sidebar of a page? I see Commerce under Block Manager on my homepage, but no blocks to show my products. Thanks ~saraJ.
Last reply by Adriano Faria, -
- 1 follower
- 4 replies
- 262 views
As I am contemplating using the CIC from IPS and there is a limit on the number of visitors allowed within a period of time, I was concerned about this (see below) which is currently on a self-hosted forum. If this is something that can happen regularly then the number of visitors could be eaten up quite quickly. The IP address is the same for each separate visitor (hailing from France) and it has me wondering if this kind of issue could rip up my visitor quota.
Last reply by USCJ Digital, -
- 1 reply
- 300 views
Hi, I've been working on the process of getting IPS to act as an OAuth server for a Mediawiki OAuth2 client extension, to allow members of my forum to be able to log in and edit the wiki. Still working on getting things working, but I do have one question. The extension has these instructions: $wgOAuth2Client['configuration']['username'] = 'username'; // JSON path to username $wgOAuth2Client['configuration']['email'] = 'email'; // JSON path to email Is the JSON path the stuff I see when I look at the API reference, i.e. GET https://site/core/hello and so on? Or is it something else?
Last reply by Aldotsk, -
- 1 follower
- 10 replies
- 440 views
I was keen to transfer my IPS site away from 1and1 and after doing some digging, as one does, I found what I thought was a perfect host; very highly rated and the specifications looked really good for a cloud shared host. Unfortunately, for whatever reason, IPS suite will not run on their CloudLinux servers in PHP 7+ with crashing. Switching to PHP 5.6 and it works fine - not an ideal situation as future requirements will need PHP 7+ in order to run the suite. I have been working with their support team and the following is quote from their lead support agent: Has anyone ever come across anything of this nature before? It would be interesting to feedback to th…
Last reply by Davyc, -
- 2 replies
- 223 views
I was just messing with making the forums non readable for Guests. I was surprised to see this, instead of something telling them they need to sign up to view XYZ. Not locating something implies it doesn't exist, rather than you can't view this as a Guest.
Last reply by socceronly, -
- 3 replies
- 368 views
Ok, so I have been a CIC user for years, I have never done my own server work. I bought the script for forums and have managed to get the live site installed and working without issue. I want to get the test site installed but I am stuck. Can they both run off the same server or do I need another? And if they do run on the same server how do I set that up? As a subdomain? This is where I am confused. I am wanting to learn more and hopefully get to where I can be a better admin technically, but I think I may hit some road blocks
Last reply by Adriano Faria, -
- 1 follower
- 2 replies
- 339 views
Google Adsense says "You have ad crawler errors, which can result in lost revenue." Fix: https://support.google.com/adsense/answer/161351 I created user for that bot, and added it like this Is there something else, because seems crawler doesnt use that?
Last reply by Owdy, -
- 1 follower
- 2 replies
- 300 views
Looking my error logs and seems some time in past my forum url has changed from /foorumi to /forums. Is there some place i can choose the forum dir/url?
Last reply by Owdy, -
- 0 replies
- 256 views
So I've sent an email using the bulk mail sender - And the text looks good on laptop based email client like Gmail ... but when viewing it on my iPhone, the text is way too tiny and has to be pinched to zoom in and then scroll. What guidelines / templates / best practices are in place to ensure emails sent are legible (without zooming in) on both computers and mobile devices? Thanks,
Last reply by JTrollerb123, -
- 4 replies
- 405 views
Can IPS be setup so that all thumbnails it creates on uploaded jpg attachments be created as progressive jpgs? This would help inmensely with Google PageSpeed Insights and optimizations.
Last reply by rfcontreras,
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