Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Gallery Uploads Issue
- Last reply by Jim M,
23,005 topics in this forum
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- 1 follower
- 1 reply
- 270 views
Hey, Can I somehow use the lazy-loading function from version IPS 4.4 in widgets? Loading the selected widget only when the user sees it on the page.
Last reply by bfarber, -
- 2 replies
- 381 views
I'm encountering a lot of random page errors since upgrading to 4.4.3, I have checked my plugins and updated most of the applications (if I haven't been able to, they are now disabled). I have updated my themes to the latest version. I still get the odd one here or there, if I change the skin, for example, or if I toggle the main blog layout. My wife actually encountered a 503 error within the blog section which wouldn't actually go away. It took me to change the skin to manage to load the application, any other page seemed to be fine minus the occasional one. Anyone else had issues? My host switched the PHP handler and that has improved things, I don'…
Last reply by bfarber, -
- 2 replies
- 247 views
Three cases 1 - Opening a website in desktop browsers - Google chrome - IE, MIcrosoft edge 2 Opening a web page on mobile browsers 3 Web view in android ios app I want to show code (Adsense code) on first two but not in third case ( web view in an app ) One can differentiate between 1 or 2 and 3 but how to identify third case We can have a code If case = 3 then do not show code else show code If not case 3 showcase the adsense code
Last reply by bfarber, -
- 1 reply
- 265 views
Hey everyone, is there a way to make The Who's online a little more real time? If able to increase the rate at which it shows who is viewing the site, does that kill server resources? Thanks in advance!
Last reply by bfarber, -
- 2 replies
- 334 views
Getting this one in the admin panel in version 4.2.2 A configuration or server error has occurred EX4096 Something went wrong. Please try again. Is there any way to fix this?
Last reply by bfarber, -
- 1 reply
- 287 views
Howdy, When I mv my admin directory to a random name for security, the URL when entered (such as host.com/asdf1234) takes me back to the old admin URL (such as host.com/admin). There is no .htaccess file, so not sure what is redirecting from the directory name back to the old admin directory. Any thoughts? Thanks, Derek
Last reply by bfarber, -
- 1 follower
- 2 replies
- 528 views
how do i grab the username userid and user email in variable to be used in the global template?
Last reply by Ryan Ashbrook, -
- 1 follower
- 1 reply
- 269 views
Evening! Did the latest update put a stop to the forums sending emails to the site address when new member accounts are ready to be validated? I used to get the user's profile in my inbox after they confirmed their email address, but that stopped when we upgraded to 4.3. I can't for the life of me remember where that setting was in the ACP and a search didn't scare it up. If someone could confirm or brain me with a clue-by-four, I'll appreciate it!
Last reply by Sonya*, -
- 0 replies
- 310 views
Hi Getting an error message on adding a feature in a club; Error code: EX1136 INSERT INTO `ipbcore_follow` SELECT MD5( CONCAT( 'forums;forum;1648;', follow_member_id ) ) AS follow_id, 'forums' AS follow_app, 'forum' AS follow_area, '1648' AS follow_rel_id, follow_member_id, follow_is_anon, '1558984677' AS follow_added, follow_notify_do, follow_notify_meta, follow_notify_freq, 0 AS follow_notify_sent, follow_visible FROM `ipbcore_follow` AS `core_follow` WHERE follow_app='core' AND follow_area='club' AND follow_rel_id=3 IPS\Db\Exception: Column count doesn't match value count at row 1 (1136) #0 ../system/Db/Db.php(937): IPS\_Db->preparedQuery('/*IPS\\forum…
Last reply by Wayne B, -
- 1 follower
- 2 replies
- 319 views
Why in the heck does it show a member's avatar when I share a link with friends in Facebook Messenger? if I share stuff on Facebook it shows my logo, but in messenger it adds a members avatar. Thanks in advance.
Last reply by dieselpowered, -
- 1 follower
- 5 replies
- 331 views
Hey everyone, I was going through the IP's of guests showing on my who's online...I have a ton from Syria, Iran, Brazil, ect. Any idea what that's all about? Also, is there a member list that members can look to see who are members on the site? I know admins can within the ACP, but not seeing anywhere that a regular member can see. thanks in advance.
Last reply by tonyv, -
- 1 reply
- 267 views
How to make a theme default? I see no setting. Seems like such a simple thing. Not even a way to make a theme show to whatever group.
Last reply by Jυra, -
- 1 reply
- 255 views
Just moved server a few days ago, noticed that my emails sent out from the forum are no longer encrypted. How do I solve this?
Last reply by b416, -
- 1 follower
- 1 reply
- 240 views
Hi, on my site I have articles with URL: https://www.mysite.com/articles/category/article and they are crawled again and again by Google saying they are not canonical. Canonical is: https://www.mysite.com/articles/category/article/ (with slash at the end). I have no clue where these links without slashes derive from. Probably from previous versions? But I would like to redirect them to their canonical representation to save Google crawl budget. Google just wastes its time to crawl these links 😉 Now my questions: Not redirecting to canonical in this case - works as desired? Is it something I can configure in IPS? How to I create a rewrite rule f…
Last reply by Sonya*, -
- 1 follower
- 2 replies
- 792 views
Are there setting somewhere to display what shows in the activity tab when you click on it? I cannot seem to find any settings or anything that relates to it? Also, I notice it shows when someone changes their profile photo, however, not when someone changes their cover photo. Just trying to make sense of how it all works and determine if there are any settings. Thanks in advance!
Last reply by dieselpowered, -
- 4 followers
- 3 replies
- 526 views
Host Upgrading MySQL from MariaDB 10.2 to MariaDB 10.3; Do I need to worry about anything? Thanks
Last reply by Stuart Silvester, -
- 2 followers
- 3 replies
- 302 views
Evening! I've got a one-off issue, shown below, that I wonder if anyone has seen and/or fixed before. I have a single member in my forums (Windows 10 64 bit, Chrome) who, when she quotes selections longer than a few sentences or entire posts, ends up with random numbers and massive blank space in the quote field. Staff with all permission levels right up to root admin have tried to edit her comments to remove this blank space, but the "edit" and "moderator actions" links aren't clickable. This is true only for the comments in which this happens - we have no trouble moderating the rest of the thread. She's the only member this happens with. We're completely p…
Last reply by Pupper Puppet, -
- 3 followers
- 5 replies
- 501 views
We are moving servers soon and it only has a small SSD, we need to externally store our files/images externally and wondered who you recommend? I heard Amazon S3 is the go to, how do people find this and what are the typical costs? Thanks in advance.
Last reply by The Old Man, -
- 0 replies
- 247 views
Is this possible and I'm missing it? Or can this functionality be added somehow? I really need the ability for people to gift subs.
Last reply by LittleFang, -
- 1 follower
- 2 replies
- 301 views
Hi Folks, I am trying to setup support forum where when a user creates a topic only he can read the reply by the administrator i.e. no other user can read the reply or open the thread. The objective is to avoid a separate ticketing engine. Your advice and guidance may really help.
Last reply by Genome, -
- 2 followers
- 5 replies
- 618 views
Hi guys, I'm new to the whole Invision Community. How do i go about adding blocks to the forum? For some reason they won't display even though I've created them. I've searched for 'Block Manager' but cannot see it anywhere, assistance would be great Ok guys, I know how to use the Page Builder now but how do I add these blocks/modules to the main forum?
Last reply by Giray, -
- 2 followers
- 2 replies
- 243 views
I have updated from IPS 4.3 to 4.4, after the update the gallery no longer displays the thumbnails if I put the "show as thumbnails", while if I put "show as large previews" or "show as list" they are displayed correctly Is there any way to rebuild the thumbnails?
Last reply by opentype, -
- 3 followers
- 4 replies
- 509 views
I'm trying to replicate IPS's approach with their blog. I'm most of the way there but the only problem is that ipsTab_activeItem always stays on the first tab; it doesn't update when a new tab becomes active. Here's the code I'm currently working with: {{$database = \IPS\cms\Databases::load( 40 );}} {{$categories = \IPS\cms\Categories40::roots();}} <div id="news" class="eab-site" data-controller="pages.front.fullwidth.main"> <section class="hero ipsClearfix"> <div class="hero__background"></div> <div class="container u-center-text u-center"> <h1 class="hero__title green-bg"><span>{$database->_title}<…
Last reply by newbie LAC, -
- 1 follower
- 3 replies
- 265 views
Is anyone suddenly getting multiple copies of the emailed digest each day. Yesterday I got no less than 10 separate digest emails (with the same content). And today I got 6. See screenshot of the emails in my inbox. I can only imagine that this is also happening for the members of our forum and really irritating them!
Last reply by Rhett, -
- 1 reply
- 321 views
I want to translate genetic links example Spanish: https://invisioncommunity.com/forums/topic/452477-multiple-copies-of-digest/ I want to change to this https://invisioncommunity.com/foro/tema/452477-multiple-copies-of-digest/ https://invisioncommunity.com/files/file/9403-crankychips/ https://invisioncommunity.com/archivos/archivo/9403-crankychips/ Can anybody help me?
Last reply by Meddysong,