Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Gallery Uploads Issue
- Last reply by Jim M,
23,005 topics in this forum
-
- 1 reply
- 284 views
Our website is experiencing a 500 error. We hired someone to look at that and they found out that the table core_sessions is missing from our database. Can anyone provide me with the table structure, anything? I really have no idea how to proceed here. I can't access the admin panel either.
Last reply by Martin A., -
- 2 replies
- 387 views
In my community guest doesn't have permission to read topics, but this avoid showing the last topic title in homepage - something I want to. How do I fix that? :)
Last reply by Aurélio "Baboo", -
- 2 followers
- 5 replies
- 287 views
I wanna ad this to articles meta property="og:image:url" content="ARTICLE IMAGE" /> What is code for that image path?
Last reply by opentype, -
- 5 replies
- 313 views
Hi anyone can help me add a webpage inside a ips board page/block? i've tried many examples but doesn't seems to work. Thanks
Last reply by Adlago, -
- 6 replies
- 410 views
I'm no techie, that's for sure. And this latest blunder confirms this. But I hosed my board trying to upgrade from 4.4.3 to 4.4.4 I originally contacted Invision support but they don't assist with upgrades, so I was left to my own devices. Well, something(s) went wrong and now my board is inaccessible. Can someone help get my board back online? Thank you.
Last reply by Carbo, -
- 2 followers
- 4 replies
- 277 views
Considering the possibility of a group buy feature on the forum. There are wordpress options available for this, but it would be quite cool if this were integrated into IPS. Can't see anything in the market place though. Is this something others might be interested in if I were to commission an app by @DawPi or someone else?
Last reply by Steve Bullman, -
- 2 replies
- 266 views
I didn't see any documentation for the album API to create or edit existing albums, only GET them. Do any undocumented endpoints exist to create new Albums? I'd like to integrate this functionality with my application.
Last reply by Alay, -
- 5 replies
- 288 views
I converted my forums a couple of months ago and redirect is working great except for 1 page. Google adsense is continuously looking for: www.mydomain.org/forum/index.php?action=login which is from my old SMF forum. However the /forum directory does not exist anymore, so it will be redirected by IPS to: https://www.mydomain.org/forum/index.php?action=login This looks the same but generates a Page does not Exist errorcode: 1S160/2 from IPS. In spite of the fact that there are absolutely no ads on a not found page, Adsense complaints about the "valuable inventory: no content" even after a rating this appears. So I thought, maybe I can redirect …
Last reply by Black Tiger, -
- 3 followers
- 2 replies
- 318 views
Hi there, I have a few questions about the SSO plugin. We recently transferred all the members from IPB to Wordpress. It included their email address and username. When I tested my account out, it changed my username in the forum to my first and last name in that shows up in Wordpress (both accounts share the same email address). 1.) I'm wondering why it did this? I was under the impression it would know to keep the username. I disabled it, but I don't want this happening to other users. 2.) When the SSO plugin is enabled and someone goes to register, does it create them an account in Wordpress AND Invision Power Board? Or just Wordpress? …
Last reply by stoo2000, -
- 4 replies
- 457 views
I have recently discovered that reported content on my forum changes if a member edits out what they wrote. This is problematic and wanted to know if there was a setting that could tick this off? I want members to be able to edit their own content but reports should be a quote from that moment it was reported.
Last reply by PurpleSparkles, -
- 1 reply
- 219 views
I cannot find the way to do this How this can be done
Last reply by Saurabh Jain, -
- 1 follower
- 3 replies
- 326 views
Is there any clever way to remove certain subforum and all its topics from google index? I cannot do it with single url from google search console as the topics URL do not carry any relation to the subforum they belong to.
Last reply by bfarber, -
- 2 followers
- 3 replies
- 309 views
Hi all, one of you team members asked me how he could post a link which is only visible to registered members or more advanced, only for members of a specific group. The post itself should be visible to all users. I've found no answer so far but maybe there is a clever solution out there 😉 Thanks in advance Chris
Last reply by Thomas P, -
- 1 follower
- 3 replies
- 320 views
How do I enable certain prefixes in my board. Example Section : Market Place. PREFIXES : [WTB] [WTS]
Last reply by Joel R, -
- 2 replies
- 573 views
Hey guys, just starting to create custom blocks for our community website. Wondering how I would remove the background for this button I've created: Result (https://www.diplogaming.com/project-pheonix/): I would like to remove the purple background of the button block. Thanks in advance for any tips!
Last reply by Adlago, -
- 1 follower
- 7 replies
- 365 views
Does anybody else find this on v4.4.x It wasn't like this on 4.3. When I paste an instagram link I now have to wait around 10 seconds for it to auto-embed it, it used to be pretty much instant. Any ideas?
Last reply by bfarber, -
- 2 followers
- 4 replies
- 310 views
Hi Why google do not see current versions of topics? I have many topics started in 2014, continiuing all the time - last post are from 2 minutes ago, but google see only this topic as started in 2014 and it is old for google? Have You realised such situation on Your site?
Last reply by yacenty, -
- 1 follower
- 2 replies
- 291 views
Hey guys. I can't for the life of me figure out where plugins' configuration pages are when they've been installed. This IPS 4.x plugin/application install method is really confusing me as on IP.Board 3.x it was easy to find. Could some people point me in the right direction? Thanks
Last reply by Kyle F, -
- 4 replies
- 417 views
I am trying to update to version 4.4.4 but step 2 fails. Asks me to manually enter Invision Client Area Email Address and password and it fails every time. Yes, I went to the client area and logged in with the same credentials so I know it's not me! Anyone experience this or should I just ignore this and wait for 4.4.5?
Last reply by Ford Doctor, -
- 1 follower
- 2 replies
- 419 views
Hello! I'm in the midst of upgrading the marketing/blog site that will be connected to my IPS forum. I'm wondering how to tack on my custom responsive nav bar at the top of all the IPS forum pages and also the custom footer, too? They're the nav bar and footer you can see on this sample page: http://thehopp.webflow.io/post/ella-told-the-world-she-has-herpes Am I able to copy and paste my HTML/CSS somewhere in IPS to make that happen? Thanks for any guidance you can give! 😄
Last reply by mr_hopp, -
- 2 followers
- 2 replies
- 252 views
Hi all, For gallery, members have asked about moving images between albums. So far, I can only find this as a moderator function, and even that appears broken (when moving images between albums, only the moderators' own albums are shown). Is there a way to enable it so that members can move images between their own albums without being moderators and able to move other's images? Thanks!
Last reply by AlexWright, -
- 1 follower
- 2 replies
- 347 views
Updated to 4.4.4 3 days ago, nothing changed in fileserver. Problem with Invisions Recent Status Updates block. Everything worked for 3 days or so, but nothing has been changed what soever, now I get the following problems: When I attempt to remove widgets or blocks, I get this.
Last reply by Joel R, -
- 2 followers
- 3 replies
- 274 views
I keep getting this when trying to configure Facebook login from the guide. https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/social-sign-in/43-and-above/facebook-r300/ I still can't get it to work? Also I'm unsure where I install plugins such as Secondary Group Indicator etc.
Last reply by Joel R, -
- 2 followers
- 2 replies
- 272 views
Hi I’m planning on uploading a large number of images into my gallery which I want to use within my website. Is there a way to stop them from appearing in the gallery feed? I’m conscious that a bulk upload would annoy some when their activity feed becomes clogged! many thanks
Last reply by Joel R, -
- 5 replies
- 272 views
I have a custom profile field that defined as a date field. Since the last upgrade (4.4.2) I've noticed that when displayed on the users profile, it's displayed properly mm/dd/yyyy but when it's displayed under the users information on a post, it's showing the unix epoch date. I don't know if it was the last update that did it or the one before but it just recently started. Any thoughts?
Last reply by David Young,