Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 1 follower
- 2 replies
- 268 views
Hi Guys - As I wrote in this topic - HERE - we need to change the data-role name from sidebarAd to something without the name "Ad" in it because Adblock Plus blocks anything with this name. I can rename the data-role in the template but then the sidebar has trouble being displayed on mobile devices for some reason (see linked topic above). Question: What's the best way to rename a data-role?
Last reply by Chris027, -
- 1 reply
- 325 views
Hi all, Help me! How to find a description of the forum menu (version 4.4.10) for mobile devices. I would like to add my own elements to it. Thanks, Constant.
Last reply by bfarber, -
- 1 follower
- 3 replies
- 311 views
Help please, I recently updated a category to hide it from all of the users. Then i re-arranged another forum to appear higher than the others, i started editing that forum and then when i went back to refresh the forums. Every category is missing and not showing up on both forum and admin cp. Also i cannot access any posts that have been posted by anyone. Can anyone help please :(
Last reply by Stuart Silvester, -
- 2 followers
- 1 reply
- 287 views
Hello, please anyone can tell me which are this string key? I can't achieve the translate task.
Last reply by aXenDev, -
- 3 followers
- 4 replies
- 372 views
I just noticed the ads in the sidebar are now blocked by Adblock Plus. It only seems to effect the sidebar ads and it seems to block all sidebar content whether or not it's ad related. Anyone else see this?
Last reply by Chris027, -
- 1 reply
- 307 views
Hi. So I've recently decided to give the developer tools a try as I'm planning on creating an application for IP.Board. However in my attempt to install the tools and configuring the forum to use them I'm having some issues. After installing the developer tools provided by Invision and switching the forum into developer mode I'm receiving the following error message. Whoops \ Exception \ ErrorException (E_USER_ERROR) You have used a function (func_get_args) that should be called from the root namespace for performance reasons (/var/www/web/init.php(820) : eval()'d code::105). The forum installation is a fresh installation which is not running any plu…
Last reply by bfarber, -
- 1 follower
- 0 replies
- 236 views
Does anyone know if there is a plugin for this? I would like the ability for one member to make a purchase and for it to affect (upgrade/downgrade) the member group of a different member (i.e. different to the one paying)
Last reply by ekforum, -
- 1 follower
- 0 replies
- 233 views
Hello, there any help for adding custom fields to invoice template?
Last reply by kmk, -
- 2 replies
- 372 views
The title sounds bad but there's a positive motive behind it. Just realized our settings were set backwards to Opt all new users OUT by default. Now that that's fixed, I'm curious if we can force all the non-opters back into the email list. I won't do it again, just wanted to see if we can capture the lost members into our email blasts.
Last reply by Adriano Faria, -
- 2 replies
- 252 views
I have a club in which I have blog and even files section ... As a guest I can see the files in the timeline... but not blog post pl see this link Club Timeline https://bi-analytics.org/clubs/6-bi-analytics-with-excel/ Tutorial blog https://bi-analytics.org/blogs/blog/6-excel-tutorials/ Files https://bi-analytics.org/files/category/5-files/ How to get updates of blog post also to be shown in club timelines pl not : guest have permission to see blogs Regards Saurabh
Last reply by bfarber, -
- 1 follower
- 6 replies
- 449 views
Hi, I just installed the new version fo the forum software, and now we are getting people using the forum to send out huge numbers of spam emails ... many thousands. How can I shutdown ALL email capability in the forum until such time I can figure out what is going on? ... I want to disable the forum from sending any emails whatsoever. Thanks!
Last reply by Ilya Hoilik, -
- 1 follower
- 4 replies
- 612 views
Hi, I follow a official guide to set a FontAwesome icon for forum: https://invisioncommunity.com/4guides/themes-and-customizations/tips-tricks_362/changing-fontawesome-icons-per-forum-r164/ I add this code in custom.css: /*Forum personalized icon from FontAwesome*/ [data-forumid="10"] .fa-comments:before { content: "\f091"; } [data-forumid="5"] .fa-comments:before { content: "\f11b"; } [data-forumid="9"] .fa-comments:before { content: "\f6e2"; } [data-forumid="6"] .fa-comments:before { content: "\f059"; } [data-forumid="11"] .fa-comments:before { content: "\f1ea"; } [data-forumid="2"] .fa-comments:before { content: "\f52b"; } But not all icons work proper…
Last reply by Jordan Miller, -
- 6 replies
- 463 views
Hi All, I am getting some 403 errors when trying to save some changes. For example, I am trying to set up Google Analytics, I paste the code, hit save, 403. Same when setting up Terms and Privacy. I have full access. This is self hosting. Any thoughts? UPDATE: If I remove the Google tracking code, and replace it with some basic text, it saves fine.... so I am not sure why it doesn't want to accept.. below is the following code trying to save... <!-- Global site tag (gtag.js) - Google Analytics --> <script async src="https://www.googletagmanager.com/gtag/js?id=removed"></script> <script> window.dataLayer = window.dataLa…
Last reply by KIKI_, -
- 5 replies
- 330 views
I feel kind of silly posting, but I need some help. The forum for my organization has been active for 5 years. New leadership for the organization is now in place and we need to make some edits to our forums. My backend helper is no longer with us and I need to figure out how to access what I need on the backend to made edits. I'm familiar with other forums, but not with Invision. Where do I start? Thanks
Last reply by bfarber, -
- 1 follower
- 0 replies
- 340 views
Evening, could anyone advise me how I can track clicks to one of my contact buttons through google analytics? I assume its a case of adding a tag?
Last reply by Steve Bullman, -
LDAP ERROR
by bjhlit- 1 reply
- 321 views
Hi, I deployed IPS successful, but authentication failed when l login as ldap account. I configed LDAP authentication method. The login error number is: EX1048. IPS version is 4.4.10, ubuntu18.04(LTS),PHP 7.4 Can you help me?
Last reply by bfarber, -
- 1 follower
- 7 replies
- 455 views
Hey guys just wanted to ask you all how you give access to any developer that needs access to the backend of your platform, we use IPB combined with a good backend system already, just wanted to seek other ideas.
Last reply by Aiwa, -
- 2 followers
- 2 replies
- 361 views
hi, I can't find how to translate these strings which are shown when you search for some term but you also add time/date filters. Its not the first time when some strings are elusive but these should be translatable since they are quite commonly seen by members. What our experts say @Daniel F @Andy Millne @bfarber ? 🙂
Last reply by Maxxius, -
- 1 follower
- 0 replies
- 262 views
I'm trying to create a condition for a custom field in the user profile, in my case I have two fields, field_25 and field_26. field_25 = input field_26 = checkbox I would need that if field_26 is equal to 1 it adds an emoji. In the template customFieldsDisplay I wrote: {{if \IPS\Db::i()->select('field_26', 'core_pfields_content')->where('member_id', $author->member_id)->first() == '1'}} check {{else}} no {{endif}} but I get the error: [[Template core/front/global/customFieldsDisplay is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] where is my mistake…
Last reply by Askancy, -
- 2 replies
- 314 views
Considering switching from a VB backup into a new cloud hosted site... It sounds like the transfer process with support will take a few days, but if I go ahead and sign up for a cloud site, can I go ahead and start the process of features, templates, setting up other features of my new site, etc. - and then just import the old forums and members a few days later when the transfer process is complete? Any ideas or suggestions on this?
Last reply by interfx, -
- 3 replies
- 490 views
Hello, I purchased an Invision site a few days ago and am ready to use my own, custom domian. When I purchased the site, I chose "Decide Later" when it gave me the option to use my own domian vs an Inivision domain. I already have my URL purchased through GoDaddy. I couldn't find any information about the CNAME or anything within the Admin CP. I saw somewhere in a forum, that I needed to open a support ticket to obtain my CNAME information and any other info needed for the domain. If someone can reply, I can give more information. Thank You, Garrett G.
Last reply by Rhett, -
- 1 reply
- 287 views
Hi, Just upgraded my board from v.3 to v.4, I cannot find today's top poster or newly registered members list. It used to be there in v.3. Is there any way to get this info? Thank you.
Last reply by Adriano Faria, -
- 4 replies
- 420 views
Hi, Is there a way to give permissions to moderators to see the deleted content from modcp? Thank you.
Last reply by Daniel F, -
- 3 followers
- 19 replies
- 575 views
Hello, I have a forum with IPB 3.4.7 which is very old, so it needs to be updated. I have paid for them to do it, but I need to take a full back up of my community. I used to have a friend do it for me, but he's not around to help right now, so please can you let me know how I actually take a full back up of my community, so I can learn to do it :-) Thanks
Last reply by SJ77, -
- 1 follower
- 4 replies
- 386 views
Hello there, I am currently facing an issue with signature's font-size not having a server-side check to prevent signatures like that The font-size shown here is 2000px and someone can manage to do that by simply editing the request sent when you save the signature. Is there anything to do to limit this?
Last reply by Jock3r,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
