Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 1 follower
- 2 replies
- 516 views
^Topic Any way to disable the function "create club" for certain groups?
Last reply by Parilar, -
- 2 followers
- 6 replies
- 446 views
Anyone also having problems with LCP and CLS with Invision Board? Does anyone know how can I solve this problem. I have lost 50% of my traffic because of this problem with my Website. PLEASE HELP MEEEE!!! 😱 😭 Anyone who could help me, please send me message
Last reply by AlexWebsites, -
- 1 follower
- 0 replies
- 258 views
Is there a way to look at two or more groups permissions and compare differences? (even if i could export some text file of permission structure from each group and compare in BBEDIT )
Last reply by Ocean West, -
- 3 followers
- 5 replies
- 391 views
Is there a way to block the viewing of banned spammer member profiles? We've found a common spamming technique is to register an account and fill out the about me field. Realizing we could go edit the profile, making them not visible would be a nice option. Is there a way to achieve this out of the box?
Last reply by balazsp, -
- 3 replies
- 339 views
Hello I am creating a bloc where I want to show 1 result BUT I want it to change every...10s I don't know. I have my block and a understood how to filter my record using the ID.= : {if !empty( $records ) }} <h3 class='ipsWidget_title ipsType_reset'>{$title}</h3> {{$Count = 0;}} {{if $orientation == 'vertical'}} <div class='ipsPad_half ipsWidget_inner'> <ul class='ipsDataList ipsContained_container'> {{foreach $records as $record}} {$record->_id} {{if $record->_id === 29}} <li class='ipsDataItem'> <div class='ipsType_break ipsContained'> …
Last reply by Adriano Faria, -
- 0 replies
- 429 views
In development mode newly created widgets for Custom Apps are working perfectly but in Production they disappear from Block Manager: Maybe somebody knows how to fix this problem?
Last reply by Genadii Skaraev, -
- 1 follower
- 2 replies
- 332 views
Hello. I'd love to duplicate this template to add the image but I could not find WHERE it is physcally located. When I modify my theme I cannot find this "recordRow" anywhere..... thanks fopr the help ! Florian
Last reply by Poseidon2, -
- 1 follower
- 8 replies
- 772 views
Dear IPB community, is there a way to delete all messages (conversations) for all users of IPB? I was able to identidy the following tables: The table holding the messages itself is still missing, can somebody please show me for example SQL queries to delete all messages (conversations)? Meaning a complete purge.
Last reply by visionstwent, -
- 4 followers
- 11 replies
- 603 views
Can anybody help me out with an SQL query to reset all members to take me to comments I haven't read.
Last reply by Stuart Silvester, -
- 4 replies
- 519 views
Hi Guys, where we could find the canSearchMembers flag ? Our members cannot search other members.... Anyone could help us?
Last reply by Bluto, -
- 2 followers
- 3 replies
- 295 views
So my users are complaining that they're getting spam ads opening up full screen when they click into new threads It happened to me once the other day whilst I was on my mobile but I didn't get too worried as couldn't replicate but now it seems it's happening often to many users. Any ideas on how to quickly eradicate this?
Last reply by Morrigan, -
- 4 replies
- 606 views
Are there other settings that control the Popular Now threads? I have mine set up for 5 posts in 60 minutes but I have threads with 10 posts in 30 minutes and no popular now designation! What could I be missing?
Last reply by RocketStang, -
- 7 followers
- 17 replies
- 1.5k views
At the moment it isn't possible to Log In with Facebook. I though it was a problem of my community but I tested here and it has the problem too: Logs: (#200) Missing Permissions #0 /home/foro/system/Login/Handler/OAuth2/Facebook.php(261): IPS\Login\Handler\OAuth2\_Facebook->_userData('EAARim9ZAlHDwBA...') #1 /home/foro/system/Login/Handler/OAuth2/OAuth2.php(384): IPS\Login\Handler\OAuth2\_Facebook->authenticatedUserId('EAARim9ZAlHDwBA...') #2 /home/foro/system/Login/Handler/OAuth2/OAuth2.php(368): IPS\Login\Handler\_OAuth2->_processAccessToken(Object(IPS\Login), Array) #3 /home/foro/system/Login/Handler/OAuth2/OAuth2.php(164): IPS\Login\Handler\_…
Last reply by shiobi, -
- 1 follower
- 6 replies
- 945 views
Hi there! I am excited about the prospects of using the Database function in invisioncommunity. However, I would like to be able to have a more advanced form take the information. I use NinjaForms. I currently have Zapier, and there is a place to add MySql databases. I have been trying to get this to work with my database within invision, but it is not working. 1) Are the "databases" that we can add to pages and have users add/edit MySQL? 2) If so, where can I get the following information? I cannot find it anywhere in the Admin areas of through documentation. Host ("The IP address or hostname (db.example.com) of where your database instance …
Last reply by bfarber, -
- 2 followers
- 2 replies
- 319 views
Hi m8s, Is there any tutorials about the Pages application? Is it possible to create a query page by selecting the values from 3 drop down selections and get a result? All values including the results are in the database. Thanks!
Last reply by sychn, -
- 2 replies
- 345 views
How can i make Administrator rank non promotable or demotable from other staffers? I need to make a coadmin account which will be able to promote or demote ranks BUT except mine (adminitrator rank). how to do it?
Last reply by Maxtor, -
- 2 followers
- 3 replies
- 348 views
Hi all! I want to create questionnaire for my member in order to collect some statistics. Since I don't want to use a third party plugin, I am trying to create it with the Pages/Database. Is there any way to ensure that each member will be able to only one entry?
Last reply by Trahis, -
- 1 follower
- 3 replies
- 288 views
How would i modify the version number line on the files/file page? more space between Title and Version number add text label like "version: " in front of it. reduce attention to the version number Would prefer this: Sign In With Apple Addendum 5 version: 1.0.0
Last reply by Ocean West, -
- 1 follower
- 1 reply
- 295 views
I just discovered Announcements in the ModCP but my sidebox Announcement is missing some formatting and/or icon! It just looks really plain! I don't see any way to add a FA icon or format the title? Any one have any ideas or suggestions to make it look better and grab attention?
Last reply by Joel R, -
- 2 followers
- 2 replies
- 722 views
Hi everyone, I am using the Database feature within invison community's admin panel. Can anyone tell me the pro's and con's of when to make something a category vs. a separate database which can link to information. I am holding data such as: An entry that represents each child of a user (they may have 2 or three) Various "profiles" for each child (e.g. behaviors, strengths, incidents, etc.) I am inclined to put all of this into one database and simply use categories. Permissions seem to be working (only me and the user can see entries, not community as a whole). Any advice on when it is good to use a different database? Does this sl…
Last reply by Joel R, -
- 2 followers
- 1 reply
- 286 views
It seems Banned and Spammers are one in the same at least from what i can see. I think currently I have more banned then marked as spammers but i believe this is due to how features were introduced, over the years. When someone is a spammer that does a little extra in the sense that it also signals IPS of spammer and potentially removes all content. To just ban if a member one day just went berserk and you just had enough of that person so you banned them ( retain all content ) and potentially after some therapy or penance they redeem approval you could restore them (possibly after you have retired any offending content) In this scenario i don't even …
Last reply by bfarber, -
- 1 follower
- 4 replies
- 312 views
I must be missing something obvious. With some of my sites, I can create a local version using WAMP, which is handy for testing and trying out upgrades. With other sites, however, the local installation doesn't work. Instead, attempting to access the local version downloads a copy of index.php. I thought the .htaccess file might be the cause, so deleted that but I still have the same problem. I deliberately put incorrect database credentials into conf_global.php to try to get an error message but nothing changed. If I try to access the site by adding /index.php to the address, then it does load if I remove .htaccess... but I can't log in because /login produces …
Last reply by AlexWright, -
- 4 replies
- 277 views
Is there any way to set a theme per individual member? I have a member complaining that his theme choice keeps resetting back to the forum default every time he logs out. Or is there a way to prevent this from happening?
Last reply by RocketStang, -
- 1 follower
- 2 replies
- 814 views
I'm currently demo-ing IPS4. I'm considering making the switch and renewing my license.... However, how would I make a custom user title for myself? such as "Founder/C.E.O" for myself, but just for me, not a rank or a separate group, just a user/member title? Is this possible in IPS4? Also while i'm here, how would I go about making my group color appear in topics as well?
Last reply by WP V0RT3X, -
- 4 replies
- 360 views
Yet permissions for guests are set to See forum yes read topics yes post new topics no reply to topics no (and have been set this way for years and years) But now I have spammers posting to sell fake passports without an account. When i logout of the forum and try to create a new post it says "You can post now and register later. If you have an account, sign in now to post with your account." That's wrong. I never want anyone to post anything without an account as it would do nothing but create spam. I have checked permissions both in Members, Groups, Guests - Permissions and in forums, Permissions a…
Last reply by angel71,