Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- "This theme file could not be saved"?
- Last reply by Jim M,
22,928 topics in this forum
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- 1 reply
- 482 views
Hello I need help in order to modify this plugin : I need advertisments placed inside the plugin to be displaied on mobile theme as well (desktop and mobile as well). Please PM if you can help me with matter.
Last reply by newbie LAC, -
- 1 follower
- 6 replies
- 469 views
On our site, when logged in, the account bar (notifications, PMs, Account Name) appears at the top of the page. However, when a user purchases a product, the CHECKOUT page does not show the Account bar any longer. Same if we're showing an internal page like /privacy or /terms, the Account bar doesn't show. I checked this site (invisioncommunity.com) and find when I purchase a product, the checkout page DOES show the account bar. Is there a theme setting or system setting that manages showing the account bar when in these pages? Thanks
Last reply by mcsg, -
- 7 replies
- 1.3k views
Hi, We moved to Google Workspace a couple of days ago after having self hosted emails on a previous setup via WHM/cPanel, but it's been a right nightmare since. Have - Set up SMTP relay settings and followed Googles documentation (sending emails are not a problem via IPB, it's just a quota issue) - Set up SFP and DKIM in case that would help - Cancelled the trial period as it was suggested as an option to increase limits - Pre-payed for a month (3 licenses) as that also was suggested as an option to increase trial limits We're not sending out any type of bulk mail. The only mails being sent out are user registration, password reset, digest, etc. Wh…
Last reply by CoffeeCake, -
- 1 follower
- 7 replies
- 394 views
I searched but could not find the answer - How to turn off the member tags in posts? Thanks
Last reply by Genestoy, -
- 2 followers
- 5 replies
- 1.4k views
What is this table used for? It's wiping out one of my sites at 4+GB.
Last reply by maddog107_merged, -
- 2 replies
- 283 views
Hello, I was trying to convert all wordpress articles and pages, to invision community pages; so, i get past almost everything but it stops and give a 500 error when it is about to finish. And even if I have every post of wordpress in a db of pages, it isn't completely working (for example, the redirect doesn't work) and the conversion is still there. If you any solution, please help me. Thanks on advance.
Last reply by Cinquezerocinque, -
- 2 followers
- 4 replies
- 352 views
Hi, My subscribers want to set up recurring payments for Paypal to subscribe to my site as they don't want the hassle of renewing every month etc Is there a way to do this?
Last reply by Sheffielder, -
- 1 follower
- 2 replies
- 383 views
In my DOWNLOADS section, I have a parent category of WALLPAPERS set. I have 2 subcategories under WALLPAPERS, which are 'Desktop' and 'Mobile'. The issue I am having. On the front end, on the sidebar in the 'Categories' box, you see the parent category of 'Wallpapers' with the content count of '21'. Underneath 'Desktop' shows '11' and 'Mobile' shows '10'. If I click on the word 'Wallpapers', nothing shows. From the way hierarchy works usually, this would show me ALL the "Wallpapers", regardless of subcategories. When I click on the parent category "Wallpapers", it says "No files in this category yet - Submit the first file". Could anyone tell me if I am missing some…
Last reply by SC36DC, -
- 1 follower
- 3 replies
- 261 views
Hi. I've run into some problems with a self-hosted Invision setup that was working fine until recently. It's probably simple for someone who knows what they're doing. Basically, an upgrade got interrupted, mid-process, and now the entire forum has stopped working. If you're a consultant and would be interested in helping me tackle this, I'd appreciate it. Please send me your hourly rate and any reference information that you think might be helpful. Thanks, Jonathan jooonathan@yahoo.com
Last reply by Jonathan Cook, -
- 1 follower
- 3 replies
- 391 views
Hi all, I a have recently updated my forum after a 3 year break, and trying to re-enable facebook logins. I have followed the documentation however does not appear to be up to date with what I see in facebook developer area. I am receiving the following error, does anyone have an update today guide or know how to resolve this error? Cheers 🙂 URL blocked: This redirect failed because the redirect URI is not white-listed in the app's client OAuth settings. Make sure that the client and web OAuth logins are on and add all your app domains as valid OAuth redirect URIs.
Last reply by Joel R, -
- 1 follower
- 2 replies
- 310 views
The weirdest thing started happening. I can't embed Tweets on my forum. In topic starters or as a reply. Here's what happens: https://streamable.com/bhde7b Posting a Tweet below to see if it works here or if it's a Twitter thing. Any idea why this could be happening? I didn't make any changes to the forum since yesterday when I could embed Tweets. It's worth mentioning I disabled all customizations / themes / apps / plugins etc and tried to post a Tweet but still couldn't 😕 WELP, it works here. Sigh lol
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- 1 follower
- 2 replies
- 308 views
Is there a way to disable the ability for new members to follow other members until they reach the next group? I am not seeing it in the group options, is there any other way?
Last reply by bfarber, -
- 1 follower
- 6 replies
- 420 views
Is there a way to run the background processes at server level? Run Manually takes too long to start and runs into a php limit. We're moving about 152,000 image files from the s3 back onto the server. Any help appreciated! Thanks, Alex
Last reply by AlexWright, -
- 7 replies
- 447 views
Error: Call to a member function url() on bool (0) #0 /var/www/brfcs/mb/applications/cms/modules/front/database/record.php(321): IPS\Theme\class_cms_database_podcasts_display->record(Object(IPS\cms\Records9), '\n<div data-cont...', NULL, true) #1 /var/www/brfcs/mb/system/Dispatcher/Controller.php(101): IPS\cms\modules\front\database\_record->manage() #2 /var/www/brfcs/mb/system/Content/Controller.php(50): IPS\Dispatcher\_Controller->execute() #3 /var/www/brfcs/mb/applications/cms/sources/Databases/Dispatcher.php(327): IPS\Content\_Controller->execute() #4 /var/www/brfcs/mb/applications/cms/widgets/Database.php(128): IPS\cms\Databases\_Dispatcher->run() #…
Last reply by brfcs, -
- 1 reply
- 254 views
Hello I have been trying to find a solution for this but couldnt yet. How can i hide attachments/images in posts for the guests ?
Last reply by Miss_B, -
- 4 replies
- 438 views
How to insert a Facebook post? shows error The link could not be embedded because an error occurred on www.facebook.com.
Last reply by statusjpn, -
- 1 follower
- 6 replies
- 435 views
Hi Everyone, I've been away for a few years and have taken the plunge updating one of my forums. After spending a couple of days going through errors, updating applications / plugins / optimizing etc…. I have turned my attention to the PageSpeed insights as this used to score highly once upon a time ! My website is www.vr6oc.com if anyone can give me any pointers to help improve scores. https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.vr6oc.com%2F Many Thanks. Pete
Last reply by VR6Pete, -
- 1 reply
- 238 views
How can i move sub categories to top level in menu? Ex: I would like to move Leaderboard to another top level. How to?
Last reply by Daniel F, -
- 1 follower
- 2 replies
- 306 views
On a record view template of a database (brand database), I want to show records from another database that are related (products from the brand). The custom code: {{$baseUrl = $record->url( "getPrefComment" );}} {{$limit=20;}} {{$page = (isset( \IPS\Request::i()->page ) and (intval( \IPS\Request::i()->page ) > 0)) ? \IPS\Request::i()->page : 1;}} {{$start = ( $limit * ( $page - 1 ) );}} {{$total = \IPS\Db::i()->select( 'COUNT(*)', 'cms_custom_database_8', array( 'field_140=?', $record->primary_id_field ) )->first();}} {{$select = \IPS\Db::i()->select( 'cms_custom_database_8.field_68 as nome_do_suplemento, cms_custom_database_8.record…
Last reply by sobrenome, -
- 1 follower
- 3 replies
- 494 views
Hi, all. I'm trying to set up a Gift Card in Commerce. I save it, but it's not showing anywhere as a product. What am I doing wrong. I followed the instructions. KL
Last reply by Stuart Silvester, -
- 1 reply
- 475 views
I'm on 4.4.10 and looking to go to 4.5.4 Many years ago, I converted from PhpBB, but that was many versions ago, and have been through multiple upgrades since then. However, when I download the current version software, it gives me the option to download a version that will: Now I have indeed converted, but it was so long ago. Do I need to download this version with the converters, or can I safely use the regular upgrade files without ticking that box?
Last reply by DawPi, -
- 1 follower
- 6 replies
- 296 views
Hey fam, quick question. A tonnn of my members have their DMs disabled (even though they are enabled in groups). Wondering why this could be and if there's an option to enable all DMs if they're currently disabled. Is there a swift way to do this versus one by one?
Last reply by CoffeeCake, -
- 1 follower
- 1 reply
- 424 views
So i am having all kinds of strage template related issues lately. For example: <img src='{file="$record->_record_image_thumb" extension="cms_Records"}' alt="{$record->container()->name}"> did NOT output the URL in the src="" property but instead gave a base64 encoded data stream src='data:image/webp;base64,UklGRmgIAABXRUJQVlA4IFwIAADQIACdASpaAEoAPm0uk0akIiGhK9RsMIAN I've disabled all sorts of caching within IPS, checked the templates, rebuilt stuff, etc. Also i found that if I output the URL in HTML before the <img> tag like this <p>{file="$record->_record_image_thumb" extension="cms_Records"}</p> <im…
Last reply by CoffeeCake, -
- 0 replies
- 305 views
Hi everyone! Ever since we've updated our board to the latest patch, we have found out a couple issues with the notification system: Occasionally, notifications are late (talking about 10 minutes max). We thought it may be caused by background tasks taking too long so we manually ran them yesterday and we're still trying to figure out if this specific issue happens again. In the meantime, do you think there might be another cause? One of our members reported that he can't receive new status updates notifications, no matter what. (He still receives every other kind of notification, including status updates replies). We doublechecked his notification settin…
Last reply by PokemonMillennium, -
- 1 follower
- 7 replies
- 923 views
Hey Guys, so I am trying to add an if-clause to one of the templates (cms → front → global → embedRecord) and used print_r($item) to output all available information. I'd like to access the specific database-name where the record is being pulled from and can see that within the array: [recordPage:protected] ( [_data:protected] => Array ( [id] => 8 [name] => Fancy Databasename Unfortunately i do not know how to access the information directly from the template. I've tried with $item[recordPage][_data][name] but that threw an error. How can I access this information? …
Last reply by Daniel F,
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