Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 5 replies
- 799 views
I want to add an emoji to this, but also want it to be visually compatible. Are these emojis the IPS team's own drawings? I want to add "Smiling Face with Heart-Eyes" I also want to replace the existing "Like" (Heart) drawing with "thumbs up". What would you suggest me? Which emoji set would it make sense to use? Or can I find IPS's own images for what I want? Example for me (apple's) (Whatsapp's has a tongue as IPS)
Last reply by uA_Y_C_A, -
- 1 follower
- 5 replies
- 542 views
Hey folks, my IPB is getting more and more traffic and I slowly need to think about have backups. Can you guess recommend any tool which works to have on going backups just in case to not have too long downtime in case something happens or to migrate the whole board to an other server. I started to work with Iperius but maybe there is an opensource tool which also works ? Any tip or recommendation would be welcome. Best HP
Last reply by Morrigan, -
- 1 follower
- 1 reply
- 280 views
Inside a topic in club, anyone know if there any way to create field, content, or check list items that visible for all, but only can be filled or responded by specific member?
Last reply by Daniel F, -
- 5 replies
- 503 views
Hello, I wonder if anybody can give me some advice on what to do. I changed my domain name to another domain name and keeping all the same data already from my website. I have old domain forwarding to my new domain. New domain Url changed in config_global and license updated with new domain url. The issue I'm having is now I have white pages with black text. Is this due to new domain url that needs to be added somewhere in the database or is it some kind of cache issue or something else?
Last reply by Mercury5, -
- 1 follower
- 1 reply
- 411 views
I have my Board set for Full Registration and manual Authorization for new Members. My assumption is when a new Member is Authorized they get a confirmation email. Is there any way for an Admin to see exactly what that confirmation email is, and if so can an Admin edit it to add info like “Please Review Board Guidelines before posting etc.”? It might be right under my nose in AdminCP but I can’t find it. Thanks.
Last reply by CoffeeCake, -
- 2 followers
- 3 replies
- 345 views
Im getting strangely high numbers of days when showing unread posts. Any idea wich setting to adjust?
Last reply by NAX, -
- 2 followers
- 4 replies
- 474 views
I tried upgrading my site from 3.4.1, and it failed. the maintenance page is up and I am unsure what to do to get the upgrade going again? is there an easy way, or do I need IPS tech support? slainte, KT
Last reply by SC36DC, -
- 1 follower
- 3 replies
- 413 views
Is there a plug in / app that lists who gave the most likes?
Last reply by Ryan Ashbrook, -
- 2 followers
- 3 replies
- 387 views
I seem to recall that there was a setting in the member group management section where I could choose whether guests could download attachments, but I can't find it. Has it been removed or is it a setting which can be adjusted on a "per forum" basis?
Last reply by Telemacus2, -
- 1 follower
- 1 reply
- 331 views
I need to implement some function after items are added to the database. Previously I have used the Database Callback and most recently Automation Rules. Neither are compatible with the newest update. Basically what I need to do is update a few database fields after an item is added or edited. Are there any add-ons that would be able to do this?
Last reply by bfarber, -
- 3 followers
- 6 replies
- 1k views
Hello, 🙂 Is it possible to know if an item you are translating belongs to the frontend or to the backend (I don't need to translate the ACP). How should I proceed ? Thank you. 🙂
Last reply by Morrigan, -
I read the documentation on archiving, but I am not clear about where and how archived topics are listed in a forum. Will they still be listed in the forum? Because if they will not be linked from anywhere then that is going to eventually cause some traffic drop from search engines. Thank you.
Last reply by virap, -
- 1 follower
- 1 reply
- 361 views
Hello, i have English and Spanish language in ACP. IF I select Spanish Language, I can view: If I select English language in ACP, I view:
Last reply by pequeno, -
- 3 replies
- 437 views
I can't find where members can disable their messaging system. I think I checked every option there but I just don't see it. Thank you.
Last reply by virap, -
- 2 replies
- 270 views
Before starting to brute force the issue like a moron, just wanted to see if there is an easy way to move multiple members from one group to another. I've around 100 members to move - they're all in the same group now and will be in the same later. There are no criteria by which I'm selecting them, all are selected manually (those were business accounts and some stopped paying, we need to move them to a "ex-business" group). Thanks in advance for anyone who can help. Edit: Found this plugin but I didn't quite understand if it answers my need...
Last reply by Pavel Chernitsky, -
- 2 replies
- 1.3k views
Hello, While trying to access my forum i got an error : An error occurred (500 Error) I have an open a ticket already but until im getting an answer i have open this topic as well. Checked the logs : Error: Class 'IPS\Theme\Cache\class_core_front_global' not found (0) #0 /home/nginx/domains/xxx/public/forum/system/Theme/Theme.php(926): eval() #1 /home/nginx/domains/xxx/public/forum/system/Theme/Cache/Template.php(108): IPS\_Theme::overloadHooks('class_core_fron...', 'IPS\\Theme\\Cache') #2 /home/nginx/domains/xxx/public/forum/system/Theme/Theme.php(777): IPS\Theme\Cache\_Template->exists() #3 /home/nginx/domains/xxx/public/forum/system/…
Last reply by mark2012, -
- 0 replies
- 354 views
Hi everyone I am working on my sitespeed on https://linguaholic.com I have been able to solve most of the problems. Right now, I just have one more big problem: Render-Blocking CSS. Who can solve this for me? If you know how to solve it, please drop me a PM and we can discuss the price. Kind regards, Marcel
Last reply by Marcel Iseli, -
- 1 follower
- 3 replies
- 372 views
How change icons read & unread?
Last reply by IP-Gamers, -
- 2 followers
- 2 replies
- 640 views
Hello everyone, I turned on the storage system for approximately 30,000 post. How do I know at what point is the archiving progress? Thanks a lot G
Last reply by Morrigan, -
- 1 reply
- 263 views
Bonjour, depuis ce matin je n'ai plus les images / icone dans le menu que j'ai entouré en jaune. GOOGLE TRANSLATE : Hello, since this morning I no longer have the images / icon in the menu that I have circled in yellow.
Last reply by Maxime G-H, -
- 1 follower
- 2 replies
- 376 views
I got this issue in some topics (not everywhere), especially in the new ones. Please, see the attached screenshot. Any idea to solve this?
Last reply by AlessandroTax, -
- 1 follower
- 1 reply
- 332 views
I have contacted support to resolve this issue, but they are taking time, it is understandable on these Christmas dates 🤶 I need to solve it, and I ask here if someone can help me. Using the IPS converter to convert content from Joomla to Pages I get this error. IPS: 4.5.5 Joomla: 3.9.23.
Last reply by bfarber, -
- 3 replies
- 334 views
Hello! the problem with posts in the blog entry while looking for the key there is no key on this blog module, while disabling the app storonie, the template default set did not help, the blog post when you go unread content next to the title of the post 1.Post Blog 2. Unread Content
Last reply by bfarber, -
- 1 follower
- 1 reply
- 297 views
There is one problem item on the list. It is displayed in Our Picks, and that link works. I added it to the home page as a block, which goes to a broken page. When I go to Manage Promoted Items, it's not listed, so I'm not sure how to fix it. Ideas?
Last reply by bfarber, -
- 9 replies
- 372 views
Hi, I think it broke since I moved my forum to my own domain. It occures on every icon and only on Chrome, Explorer works fine. Do you have any idea? Thank you
Last reply by bfarber,