Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
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Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 7 replies
- 1.9k views
I added a thumbs up emoji and made it the default one (ie, I dragged it to the top). But it's only visible when you hover the reaction space. Look at the attached screen capture to see what I mean. What's up with that? Skärminspelning 2021-03-24 kl. 16.34.23.mov
Last reply by Morrigan, -
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- 4 replies
- 591 views
Hello, I've always use the Google Analytics tool inside the IPB settings. This adds a script to every page. I recently got a page that i don't want to get tracked by that tool. How can i get an exception made for this page? Any dev who can add a line of code so that one page won't get the script added into the <head> ? willing to pay. regards, Sander
Last reply by Nathan Explosion, -
- 3 followers
- 2 replies
- 1.2k views
Hi, I wanted to add headings to my board. Managed to add plugin to CKEditor (https://ckeditor.com/cke4/addon/format). Problem is with configuration. I added according to documentation (https://ckeditor.com/docs/ckeditor4/latest/api/CKEDITOR_config.html#cfg-format_tags) line in CKEditor config.js but it doesn't seem to work. It still shows all headings (h1, pre, div, h5,h6 etc). I think it might be some programming issue on my end, wrong implementation etc. Can someone help me with this code? Thanks!
Last reply by Iwooo, -
- 1 follower
- 10 replies
- 549 views
Hi There, I'm planning to migrate a live site to a new server due to centos upgrade. I intend to transfer live site first to new server and use it as a test url so I can further update IPS 4.5 version and see what all pitfalls I face. Just tried the test migration today and cpanel transfer tool stuck at 19% with tons of warning. What are these, please help? And also I like to know if there is any more steps I need to do before preparing for transferring live site? "/home/XXXXXXX/public_html/XXXXXXX.com/datastore/widget_Wysiwyg_89d7dhae6_c7938778df2e4440d7339b92f53a287f.7c5219f40d.php" file has vanished: …
Last reply by CoffeeCake, -
- 1 follower
- 3 replies
- 343 views
I have an SLATE install with login setup ONLY THROUGH A MASTER INSTALL, but now the master install has been reset, and the slate install can not way to login it.Please can you tell how can I reset the login method to default?If I install on it(4.4) the new ips version (4.5), it will let me reset the login method to default?
Last reply by kmk, -
- 1 follower
- 10 replies
- 979 views
Hi friends, how to hide the quote button from posts in 4.5? The purpose is to avoid the tedious quote of entire posts. Thanks for your suggestions!
Last reply by Morrigan, -
- 1 follower
- 5 replies
- 443 views
Hi everyone, I have the case that a user has deleted his posts and by doing so (because they were the opening posts of various threads), the entire threads are now empty. Is this the way it is supposed to be? Is this a bug? How can I recover the deleted posts?
Last reply by Morrigan, -
- 2 replies
- 354 views
OK so this is the issue - my client has IPS Commerce for subscriptions using Stripe; two transactions have been flagged for manual approval, however these do not look like genuine subscribers as Stripe has flagged them as an elevated risk. What we would like to do is get them off the system, but because we are new to this type of issue I was wondering do we Void or Delete these within the commerce system. Image below shows the options:
Last reply by Davyc, -
- 3 replies
- 372 views
Guests of my forum are prompted to log in to comment, but I need to customize the wording in the message that is displayed: You will be able to leave a comment after signing in What's the best way to accomplish this?
Last reply by Stephen Webb, -
- 2 followers
- 4 replies
- 985 views
So I logged into the ACP today to find the warning about the "XSS when building lightbox images" patch needing applied. The only way to get this applied, if you believe the text, is to follow the prompts to apply the patch. This will never work for this site, because inbound (s)ftp is disabled to the site. (Access requires VPN credentials that I will never directly supply to IPS.) It would be nice if there was a "How do you want to install this patch?" prompt, or a toggle to disable the FTP approach, so that an admin can be prompted to load into the Client Area and download the release to apply the patch. Alternatively, if there is a way to simply download …
Last reply by wohali, -
- 1 follower
- 3 replies
- 498 views
When I enable redis for caching and storage, and browse my site, I lose the css formatting every few clicks. Here's a screenshot. Disabling it resolves the issue. Any clue what's going on? Redis server v=6.0.6
Last reply by Sergey Kuzin, -
- 2 replies
- 1.6k views
Hello. I am constantly encountering a problem with the forum and I am bothering you. This time I did not understand the error that occurred. I added a .htaccess to fix the https problem and it worked without any problems. Then 5-6 minutes later it gives this error when logging in to the site and I could not fix it. I installed the .htaccess old one, but unfortunately nothing has changed.
Last reply by Selim Atalay, -
- 2 followers
- 0 replies
- 554 views
@Matt please could you tell me if you said ips will release new cloud plan (new price or new specifications) , I remember in some post of you mentioned that. I interested in buy one...
Last reply by kmk, -
Hi. Found this cron job sitting in my cPanel. Not sure if it's IPS or left by a dev. Thoughts on what it is? Secondly, I'm concerned that is references php73. I've upgraded to 7.4, should I be changing that to php74? Thanks /opt/cpanel/ea-php73/root/usr/bin/php -d memory_limit=-1 -d max_execution_time=0 /home/xxxx/public_html/applications/core/interface/task/task.php 0661e7caa8e82410fc3aa669001eddae xxxx is obviously my cPanel username 😇
Last reply by Giray, -
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- 2 replies
- 490 views
Hey guys, new forum creator here. I'd like to know if it's possible to display post titles and the first [x number] of words to guests and search engines? I want the public to know there's content there, and get a sense of it, but only members can view all of the content. Any recommendations would be greatly appreaciated!
Last reply by Dean_, -
- 0 replies
- 333 views
Hello, i try to make a request to the ipboard API. The admin panel displays a message that my server doesnt support authentication header (idk why) Whats the parameter name to send the authentication token ? (api key) When i use "X-Authorization" i get the response "wrong api key" but its 100% correct (tired base64 encoded and plain)
Last reply by Parilar, -
- 8 replies
- 605 views
Hello. While I was dealing with the forum, the post writing area has become this and I couldn't figure it out. I wonder if anyone knows the solution?
Last reply by Selim Atalay, -
- 1 follower
- 4 replies
- 607 views
I'd like to know the most reliable method for contacting Invision regarding things unrelated to sales or support, and if there's a specific person I should contact for such matters. Thanks!
Last reply by LiquidFractal, -
- 1 follower
- 2 replies
- 1k views
Hello, I change to change friendly urls for Download app from https://domain.com/files to https://domain.com/download. I can change https://domain.com/files to https://domain.com/download but not the others URLs. When I want to set https://domain.com/download/file/id-?? or https://domain.com/download/categories, IPS keep files in URL : Can you help? Thanks!
Last reply by DreamOn, -
- 1 reply
- 360 views
Original code #elLicenseKey { margin: 0; border-radius: 0; font-size: {fontsize="medium"}}; padding-right: 40px; } rule is closed before padding. Has to be #elLicenseKey { margin: 0; border-radius: 0; font-size: {fontsize="medium"}; padding-right: 40px; }
Last reply by Daniel F, -
- 1 follower
- 0 replies
- 341 views
Hi! I’m writing ‘cause I have a problem with images’ quality on my platform. If I upload, for example, a 300x150 adv banner for the sidebar, you can see it clear on non-retina desktops but blurred on the retina desktops. If I try and upload a 2x version of it, so a 600x300 banner for the same sidebar, you can see it clear on retina desktops but blurred on the non-retina ones. Same happens with the community main logo. Is there a way to upload both the versions and ask the system to display the right one based on the device that’s being used to navigate the platform? I feel like it’s impossible that I can’t have a high quality result o…
Last reply by AlessandroTax, -
- 1 follower
- 0 replies
- 436 views
Hi all, I have a database of about 2Gb of the previous version of our forum (but on Vanillaforum Community application). I prefer not to import it into the main forum (IPS4.5) but I would like to put it online for consultation only. Which is the best route? A Vanilla instance on a subdomain of the main forum. A Vanilla instance on the same domain as the main forum. An IPS instance on the same domain as the main forum. Other ways. And then, on the same machine or is it better to take a small separate VPS? Thank you!
Last reply by sofos, -
- 1 follower
- 4 replies
- 628 views
@CodingJungle IPS team I try to update Stratagem, it can not to be updated, show error message ... Something went wrong. Please try again. I try to check if there renew issue and it is fine, but say This file is not currently available for purchase.
Last reply by Morrigan, -
- 1 follower
- 5 replies
- 1.2k views
Hi everyone. I run my community on CentOS 7. This is my php.ini settings In adminCP are set maximum image dimension/size per membergroup. If the image/file is larger than 100 kb I get the following error Sorry, an unknown server error occurred when uploading this file. (Error code: -200) My question is what could be the problem?
Last reply by Skipper_gm, -
- 2 followers
- 10 replies
- 1.9k views
Hello. I am thinking of changing the admin path due to security measures, but I could not succeed. Can you help with this?
Last reply by Chris027,
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